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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>OPLINTech Libraries:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’ve got a situation where one of my patron computers last week booted up with a Security Manager Screen that basically needed a password to boot from the hard drive. We run DeepFreeze on all of the computers. I eventually had to get another hard drive sent from Dell. Last night 5 more computers displayed the same message. We lock the computers down with policies as well. I have not seen any virus alerts pop up in Symantec. We run Symantec Endpoint. I don’t believe we had the bios locked down so the only thing I can think of is someone logged into the bios and setup an password on access to the HD which is leaving our machines dead. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Has anyone run across this scenario and is there any easy fixes besides getting a new hard drive and rebuilding the machine. I’m trying to determine if it was a local hack (patron at each machine) or virus.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Any help would be appreciated.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Mike Hensel<o:p></o:p></p><p class=MsoNormal>Director, MLIS<o:p></o:p></p><p class=MsoNormal>London Public Library<o:p></o:p></p><p class=MsoNormal>20 E. First Street<o:p></o:p></p><p class=MsoNormal>London, OH 43140<o:p></o:p></p><p class=MsoNormal><a href="www.mylondonlibrary.org">www.mylondonlibrary.org</a><o:p></o:p></p><p class=MsoNormal>740-852-9543<o:p></o:p></p><p class=MsoNormal>Mobile 614-325-1429<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>