<div dir="ltr">Confirmed. I'm still waiting on my recall replacements. So that's what? coming up on seven weeks now, I think...</div><div class="gmail_extra"><br clear="all"><div>______________________________<br><b>Chad Neeper</b><br>
<font size="1">Senior Systems Engineer</font><br><br><b>Level 9 Networks</b><br><font size="1">740-548-8070 (voice)<br>866-214-6607 (fax)</font><br><br><font size="1"><i>Full LAN/WAN consulting services -- Specialized in libraries and schools</i></font><br>
</div>
<br><br><div class="gmail_quote">On Wed, Nov 20, 2013 at 10:48 AM, Bob Neeper <span dir="ltr"><<a href="mailto:neeperro@oplin.org" target="_blank">neeperro@oplin.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">

  
    
  
  <div bgcolor="#FFFFFF" text="#000000">
    <div>We took a major, major hit yesterday
      when a farmer took out a pole so I have some APC and Tripplite
      surge protectors to replace.<br>
      <br>
      As 3 were APC Net7's in the recall I did the form for them. Easy,
      as Chad said.<br>
      <br>
      The bummer part is the email back saying:<br>
      <br>
      "Please allow <b>12</b> weeks for processing.<br>
       Thank you for choosing APC by Schneider Electric"<br>
      <br>
      Yes, it is     1<b>2 weeks</b>,      not 1 to 2<br>
      <br>
      <br>
      Over the years Tripplite replacement's came in only a few weeks.<div class="im"><br>
      <br>
      <br>
      <br>
      R. W. (Bob) Neeper<br>
      <div>
        <pre cols="80"><a href="http://sunbury.cool-cat.org" target="_blank">Community Library</a>
44 Burrer Dr.  <a href="http://maps.google.com/maps?q=40.243961,+-82.863007" target="_blank">Map</a>
Sunbury, Oh 43074
Tel:  <a href="tel:%28740%29-965-3901" value="+17409653901" target="_blank">(740)-965-3901</a>

<a href="http://info.cool-cat.org" target="_blank"><img style="border:0px solid;width:100px;min-height:107px" alt="cool-cat.org" src="cid:part3.01090606.06050204@oplin.org"></a></pre>
      </div></div><div><div class="h5">
      On 10/4/2013 3:24 PM, Chad Neeper wrote:<br>
    </div></div></div><div><div class="h5">
    <blockquote type="cite">
      <div dir="ltr">I just ran through the process myself. Pretty
        simple and fast. It looks like they are not asking for us to
        ship back the recalled units. We do have to agree to dispose of
        them, though. Also, you can list multiple units for recall at
        the same time.
        <div>
          <br>
        </div>
        <div>Kind of a bummer. I've used APC NET7 suppressors for years.
          The're my favorite and are workhorses. I'll keep using them,
          though. Units manufactured after 2003 are fine.</div>
        <div><br>
        </div>
        <div>
          FWIW, the NET7's are being replaced with PRO8's. They're not
          my preferred choice...bigger footprint...but they'll do well
          enough I suppose.</div>
        <div><br>
        </div>
      </div>
      <div class="gmail_extra"><br clear="all">
        <div>______________________________<br>
          <b>Chad Neeper</b><br>
          <font size="1">Senior Systems Engineer</font><br>
          <br>
          <b>Level 9 Networks</b><br>
          <font size="1"><a href="tel:740-548-8070" value="+17405488070" target="_blank">740-548-8070</a> (voice)<br>
            <a href="tel:866-214-6607" value="+18662146607" target="_blank">866-214-6607</a> (fax)</font><br>
          <br>
          <font size="1"><i>Full LAN/WAN consulting services --
              Specialized in libraries and schools</i></font><br>
        </div>
        <br>
        <br>
        <div class="gmail_quote">On Fri, Oct 4, 2013 at 1:29 PM, Ed
          Liddle <span dir="ltr"><<a href="mailto:eliddle@marysvillelib.org" target="_blank">eliddle@marysvillelib.org</a>></span>
          wrote:<br>
          <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
            <div>
              <a href="http://recall.apc.com/en" target="_blank">http://recall.apc.com/en</a><br>
              <br>
              Surge Protection Devices Manufactured Before 2003<br>
              Some surge protection devices can overheat under abnormal
              electrical conditions, posing a possible fire risk to
              persons and property
              <br>
              <br>
              8 Series Surge Strip <br>
              7 Series Surge Strip <br>
              <br>
              1. Look for bar code label on bottom of surge strip <br>
              <br>
              2. Confirm that the Model Number is included in table
              below, AND<br>
              <br>
              3. The two numbers that follow the first letter(s) in the
              serial number sequence indicate year of manufacture. The
              unit is included in the recall if the numbers are 93, 94,
              95, 96, 97, 98, 99, 00, 01,or 02
              <br>
              <br>
              <br>
              Affected Model Numbers<br>
              <h2>Affected Model Numbers </h2>
              <table>
                <tbody>
                  <tr>
                    <th>8 Series </th>
                    <th>7 Series </th>
                  </tr>
                  <tr>
                    <td>NET8 </td>
                    <td>NET7 </td>
                  </tr>
                  <tr>
                    <td>NET8N </td>
                    <td>NET7T </td>
                  </tr>
                  <tr>
                    <td>NET7T-C </td>
                    <td>PER7 </td>
                  </tr>
                  <tr>
                    <td>PER8T </td>
                    <td>PER7C </td>
                  </tr>
                  <tr>
                    <td>PER8TR </td>
                    <td>PER7T </td>
                  </tr>
                  <tr>
                    <td>PER8TR-CN </td>
                    <td>PER7T-CO </td>
                  </tr>
                  <tr>
                    <td>PER8TVR </td>
                    <td>PER7T-U </td>
                  </tr>
                  <tr>
                    <td>PER8XTV </td>
                    <td>PER7TX137 </td>
                  </tr>
                  <tr>
                    <td>PRF8T2 </td>
                    <td>PER7-U </td>
                  </tr>
                  <tr>
                    <td>PRF8TT </td>
                    <td>PER7X148 </td>
                  </tr>
                  <tr>
                    <td>PRO8 </td>
                    <td>PRF7 </td>
                  </tr>
                  <tr>
                    <td>PRO8T2 </td>
                    <td>PRF7T </td>
                  </tr>
                  <tr>
                    <td>PRO8T2C </td>
                    <td>PRO7 </td>
                  </tr>
                  <tr>
                    <td>PRO8T2MP12 </td>
                    <td>PRO7C </td>
                  </tr>
                  <tr>
                    <td>PRO8T2MP12B </td>
                    <td>PRO7T </td>
                  </tr>
                  <tr>
                    <td>  </td>
                    <td>PRO8TV </td>
                  </tr>
                  <tr>
                    <td>  </td>
                    <td>PRO7TX183 </td>
                  </tr>
                </tbody>
              </table>
              <br>
              <br>
              <br>
              -Ed Liddle<br>
              <br>
              Marysville Public Library<br>
              <a href="http://marysvillelib.org" target="_blank">http://marysvillelib.org</a><br>
            </div>
            <br>
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          </blockquote>
        </div>
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      </div>
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      <br>
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    </blockquote>
    <br>
  </div></div></div>

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