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I sent pretty much the same request to both companies for warranty
replacements. (not the APC recall).<br>
Great response time for both. Less than 24 hours.<br>
<br>
This is part of the request to APC (extra <b>D</b> and all).<br>
<p> <b><font color="#000000" face="Arial" size="3">After power was
finally restored, some breakers, controlling PC's, printers
etc., would not reset.
</font></b><b> </b></p>
<b></b><b><font color="#000000" face="Arial" size="3">I unplugged a
surged protector and 1 breaker reset.
</font></b><b> </b>
<p> <b><font color="#000000" face="Arial" size="3">Did the same for
another surge protector and another breaker reset. And so
forth.
</font></b> </p>
<b></b><b><font color="#000000" face="Arial" size="3">Turns out 3
surge protectors took the hit, but seemed to save the PC's.</font></b><b><font
color="#000000" face="Arial" size="3"> Thanks bunches !!!
</font></b> <b> </b>
<p><b> </b><b><font color="#000000" face="Arial" size="3">I used
another good surge protector to test, and the equipment
powered up.
</font></b> </p>
<br>
<b>APC</b> response:<br>
<b><font color="#000000" face="Arial" size="3">Robert, can you
please check whether the units that is under question is works
fine when it is directly connected to wall outlet. Also please
confirm whether is there any damage to connected equipment other
than PC. </font></b><br>
<br>
Well no, they don't work fine.<br>
That's why the breaker kept tripping when the surge protector was
plugged in the outlet.<br>
As for damage. I sort of covered that too in the last sentence.<br>
<br>
Sent the same message to TrippLite, except 5 units instead of 3.<br>
<br>
<b>TrippLite </b>response:<br>
<b>Your replacement order number is 17309100. You should receive
your warranty replacement units within 7-10 business days.</b><br>
<br>
<br>
<br>
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<pre class="moz-signature" cols="80">R. W. (Bob) Neeper
<a href="http://sunbury.cool-cat.org" target="_blank">Community Library</a>
44 Burrer Dr. <a href="http://maps.google.com/maps?q=40.243961,+-82.863007">Map</a>
Sunbury, Oh 43074
Tel: (740)-965-3901
<a href="http://info.cool-cat.org"><img style="border: 0px solid ; width: 100px; height: 107px;" alt="cool-cat.org" src="cid:part3.07030409.05000604@oplin.org"></a></pre>
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