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Powered up the laptop at home last night and had 3 APC emails.<br>
<br>
4:00 pm Automated confirmation of 3 NET7's shipping next business
day.<br>
<br>
4:17 pm Supervisor in Schneider-Electric's APC Customer care Center
with soothing verbiage.<br>
She had received my email forwarded from one of the PR people.<br>
<br>
5:25 pm <font color="#000000" face="Arial" size="3"><span
style="font-family:Arial; font-size:11px;"><strong>Shreevathsa
Puthraya</strong> | <strong><span style="color:green">
Schneider Electric </span></strong></span></font>(first
level person I was dealing with)<br>
Shreevathsa mentioned "<font color="#000000" face="Arial" size="3">I
ensure that we here at APC are committed to create delighted
customer."</font><br>
<br>
And today 6:16 am PO confirmation number's.<br>
<br>
This was a personal best time to completion.<br>
I get involved with some manner of project like this once or twice a
year.<br>
Usually takes a few days or even into weeks for results.<br>
You play the game until it seems time to escalate. Each one is
different.<br>
<br>
This one: 58 minutes after the 'bump it up a level" email.<br>
<br>
<br>
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<pre class="moz-signature" cols="80">R. W. (Bob) Neeper
<a href="http://sunbury.cool-cat.org" target="_blank">Community Library</a>
44 Burrer Dr. <a href="http://maps.google.com/maps?q=40.243961,+-82.863007">Map</a>
Sunbury, Oh 43074
Tel: (740)-965-3901
<a href="http://info.cool-cat.org"><img style="border: 0px solid ; width: 100px; height: 107px;" alt="cool-cat.org" src="cid:part3.06010107.04010500@oplin.org"></a></pre>
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