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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>We are using Comprise’s SAM for public computer sign-up. For the most part it works fine, but we are beginning to notice an increase in patrons bypassing the system most likely by running an app from a USB drive or Smartphone. Occasionally, when a patron has bypassed SAM we find the computer hung up with a message saying the version of Windows is invalid. The only way to reset the computer is by unplugging it. Shutdown or pressing the power button doesn’t work. The computers all have Deep Freeze installed and work fine once they have been reset. <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Any ideas on how to prevent this from happening? We don’t want to turn off the USB ports since a patron may legitimately need to save something to a USB drive. The odds seem to be stacked against us when companies like LastPass (<a href="https://lastpass.com/go-premium/">https://lastpass.com/go-premium/</a>) offer tools like the one described below. This makes it sound like they can bypass not only SAM but our filters as well. Certainly makes things more interesting for us! <span style='font-family:Wingdings'>J</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:13.5pt;font-family:"Times New Roman","serif"'>Tools for Locked-Down Computers<o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Does your workplace prohibit downloads? Or block access to most external sites? Utilize LastPass for Applications or IE Anywhere to hook into your browser by running LastPass from a USB thumb drive, so you can still access your important data where you need it.<o:p></o:p></span></p><p class=MsoNormal>Amy Deuble<o:p></o:p></p><p class=MsoNormal>Marion Public Library<o:p></o:p></p><p class=MsoNormal>Marion, Ohio<o:p></o:p></p><p class=MsoNormal><a href="mailto:adeuble@marion.lib.oh.us">adeuble@marion.lib.oh.us</a><o:p></o:p></p><p class=MsoNormal>740-383-9722<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>