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<div class="moz-cite-prefix">Just some thoughts.<br>
<br>
Is it safe to assume you have UPS's (Uninterruptible Power
Supplies) for the critical router, switch, hubs, etc. ?<br>
If not, you should, especially if the AC power is not dependable.<br>
<br>
Are the connections fiber, T1, DSL ??<br>
<br>
If DSL on CenturyLink, they have been replacing the old ZyXEL
EQ-660R modem with newer units.<br>
Have they actually tested the line quality? Techs should have hand
held meters to do this.<br>
<br>
DSL and T1 use copper wire, so bad connections can cause problems,<br>
Years ago at Metter-Toledo the T1 lines to other buildings would
starting dropping.<br>
We'd call the telephone company, theyed run a test which fixed the
problem.<br>
The test used a higher voltage than normal use, which cleaned the
connections.<br>
<br>
Also DSL must be relatively close to the telephone office. Should
be less than 3 ~ 3 1/2 miles.<br>
Anything much more is very marginal.<br>
My house is 19,200 ft on CenturyLink and the connection is bad.
896k / 448k (download / upload)<br>
<br>
This probably won't apply here, but the data lines (and phone if
T1 or DSL) should not run close and parallel to AC lines.<br>
Crossing at right angles is okay or if shielded cable or in metal
conduit.<br>
AC is a sine wave with a rising and collapsing field which could
induce current in parallel wiring.<br>
<br>
It's possible you have some marginal data cables in the building,
or the wrong rating.<br>
Possibly even too short between certain equipment causing
reflections on the line.<br>
But then you might have different problems.<br>
<br>
I would suggest doing a building at a time with methodical testing
to determine what the problem really is and the fix.<br>
It is too hard to explain the exact procedure to follow but start
at the first device and work from there.<br>
<br>
And as there are different buildings, different providers there
may be different problems, different solutions.<br>
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<pre class="moz-signature" cols="80">R. W. (Bob) Neeper
<a href="http://sunbury.cool-cat.org" target="_blank">Community Library</a>
44 Burrer Dr. <a href="http://maps.google.com/maps?q=40.243961,+-82.863007">Map</a>
Sunbury, Oh 43074
Tel: (740)-965-3901
<a href="http://info.cool-cat.org"><img style="border: 0px solid ; width: 100px; height: 107px;" alt="cool-cat.org" src="cid:part3.00040606.02000508@oplin.org"></a></pre>
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On 1/16/2015 8:25 AM, Amy Deuble wrote:<br>
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<p class="MsoNormal">We have three small branches open two days
a week, Monday and Thursday, for a total of 6 hours a week.
Each branch has 3 computers, one staff and two public, and a
networked printer/copier. Two of the branches are on Time
Warner and the other is on CenturyLink. All of the branches
are located in small villages in mainly rural locations.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We are having continual problems connecting
to the Internet at all our branch locations. It seems we are
constantly resetting routers, modems and/or PCs in different
combinations trying to get things working. Both Time Warner
and CenturyLink has been called numerous times with mixed
results.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Does anyone have any suggestions on how to
make things more reliable? Would you shut down equipment,
including routers and modems, when we are closed? Is there a
business wireless solution that might work (although I wonder
about cell phone service in some of these locations)? Any
other options anyone can think of?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Amy Deuble<o:p></o:p></b></p>
<p class="MsoNormal">Technical Services Manager<o:p></o:p></p>
<p class="MsoNormal">Marion Public Library<o:p></o:p></p>
<p class="MsoNormal">445 E Church St<o:p></o:p></p>
<p class="MsoNormal">Marion OH 43302<o:p></o:p></p>
<p class="MsoNormal">740-383-9722<o:p></o:p></p>
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href="http://www.marionlibrary.org/"><span
style="color:blue">www.marionlibrary.org</span></a><o:p></o:p></p>
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