<div dir="ltr">Thanks! That's actually some of the information I've been looking for. It answers the question of whether or not OPLIN will be providing a mail server for libraries going forward. It's been very convenient having OPLIN Support handling e-mail, but if that was going away eventually anyway, then you're right: we can start looking to alternatives, using a meaningful domain name.<div><br></div><div>Some libraries are setting up a few gmail accounts, but the accounts are often tied to individuals, sometimes incorporating the individual's name and the library's initials or whatever. That's all well and good for now, but it could cause a problem down the road if one of those individuals gets sacked and decides to use the account for malicious intent. The organization has no ability to terminate or lock the account! I'm sure they're not thinking along those lines right now, though.<br></div><div><br></div><div><div>I'm still hoping you'll set up a temp server in the short term just to receive the mail that they'll otherwise miss. That would go a ways towards giving them more time to plan and ease their transition. But this gives us some guidance.</div></div><div><br></div><div>I try not to stress too much about problems. Go ahead and go home. Relax. Get some shut-eye.</div><div>The problems will still be there tomorrow. ;-)<br></div><div><br></div><div>Chad</div><div class="gmail_extra"><br clear="all"><div><div><div dir="ltr"><div>______________________________<br><b>Chad Neeper</b><br><font size="1">Senior Systems Engineer</font><br><br><b>Level 9 Networks</b><br><font size="1"><a href="tel:740-548-8070" value="+17405488070" target="_blank">740-548-8070</a> (voice)<br><a href="tel:866-214-6607" value="+18662146607" target="_blank">866-214-6607</a> (fax)</font><br><br><font size="1"><i>Full IT/Computer consulting services -- Specialized in libraries and schools</i></font><br></div></div></div></div>
<br><div class="gmail_quote">On Mon, Mar 9, 2015 at 12:56 PM, Stephen Hedges <span dir="ltr"><<a href="mailto:st.hedges@gmail.com" target="_blank">st.hedges@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Well, there's no doubt that any simple mail server would be temporary. We're in the process of moving OPLIN office accounts to the State of Ohio's email service and will eventually need the "<a href="http://oplin.org" target="_blank">oplin.org</a>" name.<div><br></div><div>This actually might be a good time for libraries to think about grabbing a domain name that means a little more to their patrons, rather than "oplin."</div><div>(Sorry, just trying to find ~some~ kinda silver lining today.)</div><div><br></div><div>---</div><div>Stephen</div></div><div><div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Mar 9, 2015 at 12:50 PM, Chad Neeper <span dir="ltr"><<a href="mailto:cneeper@level9networks.com" target="_blank">cneeper@level9networks.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">A lot of my own small libraries seem to already have a generic <a href="http://non-oplin.org" target="_blank">non-oplin.org</a> account that they've been using in the meantime. I've just been suggesting they continue to do that for now, but not necessarily start going around to the myriad of organizations they do business with and start en masse switching the e-mail accounts yet until we get some official guidance from OPLIN on what you folks plan to do going forward. If you do decide to set up another mail server, even temporarily, that might impact their knee-jerk responses. <span><font color="#888888"><div><br></div><div>Chad</div><div><br></div></font></span></div><div class="gmail_extra"><span><br clear="all"><div><div><div dir="ltr"><div>______________________________<br><b>Chad Neeper</b><br><font size="1">Senior Systems Engineer</font><br><br><b>Level 9 Networks</b><br><font size="1"><a href="tel:740-548-8070" value="+17405488070" target="_blank">740-548-8070</a> (voice)<br><a href="tel:866-214-6607" value="+18662146607" target="_blank">866-214-6607</a> (fax)</font><br><br><font size="1"><i>Full IT/Computer consulting services -- Specialized in libraries and schools</i></font><br></div></div></div></div>
<br></span><div><div><div class="gmail_quote">On Mon, Mar 9, 2015 at 12:34 PM, Stephen Hedges <span dir="ltr"><<a href="mailto:st.hedges@gmail.com" target="_blank">st.hedges@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">It seems like lotsa folks have already set up gmail accounts, contacted their domain host about email, etc., etc. So to avoid confusion, IF we get a temporary, simple mail server set up, we'd probably ask folks to contact us and request a temporary account.<div><br></div><div>---</div><div>Stephen</div></div><div><div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Mar 9, 2015 at 12:22 PM, Chad Neeper <span dir="ltr"><<a href="mailto:cneeper@level9networks.com" target="_blank">cneeper@level9networks.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Didn't think of that. Some accounts may have been hidden, though. I often will mark my list membership as unpublished, so my own e-mail wouldn't necessarily show up. You'd also have to weed out the <a href="http://non-oplin.org" target="_blank">non-oplin.org</a> addresses, but that could be done.<div><br></div><div><br></div></div><div class="gmail_extra"><span><br clear="all"><div><div><div dir="ltr"><div>______________________________<br><b>Chad Neeper</b><br><font size="1">Senior Systems Engineer</font><br><br><b>Level 9 Networks</b><br><font size="1"><a href="tel:740-548-8070" value="+17405488070" target="_blank">740-548-8070</a> (voice)<br><a href="tel:866-214-6607" value="+18662146607" target="_blank">866-214-6607</a> (fax)</font><br><br><font size="1"><i>Full IT/Computer consulting services -- Specialized in libraries and schools</i></font><br></div></div></div></div>
<br></span><div><div><div class="gmail_quote">On Mon, Mar 9, 2015 at 12:15 PM, Bob Neeper <span dir="ltr"><<a href="mailto:neeperro@gmail.com" target="_blank">neeperro@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
Glad I'm 'retired'.<br>
<br>
Chad's too kind. My suggestion.<br>
<br>
You can get 500 + accounts quickly from the list servers when you
log in .<br>
Probably most active people watch some of the lists.<br>
<br>
<br>
<br>
<pre cols="80">R. W. (Bob) Neeper
(Retired Toledo Scale Engineer & Computer Guy)
Volunteering at:
Community Library
44 Burrer Dr.
Sunbury, Oh 43074
Tel: <a href="tel:%28740%29-965-3901" value="+17409653901" target="_blank">(740)-965-3901</a></pre><div><div>
<br>
<br>
<br>
<div>On 3/9/2015 11:46 AM, Chad Neeper
wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">Yeah we thought of that to. Figured you won't know
the accounts. The only thing I could come up with was to post a
message on the website asking for the directors to get a list of
their currently active accounts and forward it to you. The 2600
might whittle down a little in the process. Not ideal, but
something.</div>
<div class="gmail_extra"><br clear="all">
<div>
<div>
<div dir="ltr">
<div>______________________________<br>
<b>Chad Neeper</b><br>
<font size="1">Senior Systems Engineer</font><br>
<br>
<b>Level 9 Networks</b><br>
<font size="1"><a href="tel:740-548-8070" value="+17405488070" target="_blank">740-548-8070</a> (voice)<br>
<a href="tel:866-214-6607" value="+18662146607" target="_blank">866-214-6607</a> (fax)</font><br>
<br>
<font size="1"><i>Full IT/Computer consulting services
-- Specialized in libraries and schools</i></font><br>
</div>
</div>
</div>
</div>
<br>
<div class="gmail_quote">On Mon, Mar 9, 2015 at 11:43 AM, Karl
Jendretzky <span dir="ltr"><<a href="mailto:karljendretzky@gmail.com" target="_blank">karljendretzky@gmail.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Yeah I'm
with you on all those points, and haven't ruled out the idea<br>
of a failover mail server. Tricky part is that I know which
domains we<br>
need from the Barracuda but I don't know the 2600 user
accounts.<br>
<br>
It's not ruled out.<br>
<span><font color="#888888"><br>
Karl Jendretzky<br>
IT Manager - Ohio Public Library Information Network<br>
<a href="tel:%28614%29%20728-1515" value="+16147281515" target="_blank">(614)
728-1515</a><br>
<a href="mailto:karl@oplin.org" target="_blank">karl@oplin.org</a><br>
</font></span>
<div>
<div><br>
<br>
On Mon, Mar 9, 2015 at 11:30 AM, Chad Neeper <<a href="mailto:cneeper@level9networks.com" target="_blank">cneeper@level9networks.com</a>>
wrote:<br>
> Whaaaat? You mean you can't turn water into wine?
You don't have unlimited<br>
> resources? You can't turn base metals into gold? My
world has just been<br>
> shattered.<br>
><br>
> I think probably we all totally understand where
you're coming from.<br>
> Personally, I greatly appreciate all of the hard
work you AND the rest of<br>
> the team have done over the years. You all deserve
an extra vacation and pay<br>
> raise. Or at least a nap.<br>
><br>
> From a library point of view, I'm hoping that you
set up another mail<br>
> server. Big picture, I'd strongly suspect the
amount of time and money saved<br>
> is worth it vs. each individual library having to
deal with it. It stinks<br>
> for OPLIN Support, but it's hugely useful,
especially for smaller libraries.<br>
><br>
> You'll hate this idea too (don't shoot the
messenger), but someone suggested<br>
> to me just now that perhaps you could set up
another mail server in the<br>
> short term and re-create the accounts with the
understanding that all mail<br>
> is gone and this may only be a temporary interim
solution. It would be a<br>
> huge pia for Support to recreate accounts, but it
would go a long way<br>
> towards keeping business running at individual
libraries. You could still<br>
> decide not to continue the service going forward,
but it would help reduce<br>
> the emergency thrust upon the libraries and allow
them to more gracefully<br>
> switch to another system.<br>
><br>
> Chad<br>
> ______________________________<br>
> Chad Neeper<br>
> Senior Systems Engineer<br>
><br>
> Level 9 Networks<br>
> <a href="tel:740-548-8070" value="+17405488070" target="_blank">740-548-8070</a> (voice)<br>
> <a href="tel:866-214-6607" value="+18662146607" target="_blank">866-214-6607</a> (fax)<br>
><br>
> Full IT/Computer consulting services -- Specialized
in libraries and schools<br>
><br>
> On Mon, Mar 9, 2015 at 10:41 AM, Karl Jendretzky
<<a href="mailto:karljendretzky@gmail.com" target="_blank">karljendretzky@gmail.com</a>><br>
> wrote:<br>
>><br>
>> Well, frankly trying to host mail with limited
staff is what got us in<br>
>> this spot in the first place. OPLIN is 5
people, and I'm the only<br>
>> sysadmin we have. I've been mostly awake since
2:45am on Friday, and<br>
>> though I may be overruled at some point I hope
that we don't offer<br>
>> mail any more. Even when working properly it
strains the staff an<br>
>> unnecessary amount.<br>
>><br>
>> Currently I'm in talks with the mail group with
the State of Ohio.<br>
>> They work with Microsoft to provide email to
state agencies. I'd like<br>
>> to have a info sheet we can give to libraries
outlining how they can<br>
>> move onto the state's mail system, but initial
response from the state<br>
>> indicates their team might not be able to
handle the load. I've got a<br>
>> conference call tomorrow morning with the state
mail team, and should<br>
>> know more after.<br>
>><br>
>> -Karl<br>
>><br>
>> On Mon, Mar 9, 2015 at 10:30 AM, Chad Neeper
<<a href="mailto:cneeper@level9networks.com" target="_blank">cneeper@level9networks.com</a>><br>
>> wrote:<br>
>> > Ouch. Thanks for the info.<br>
>> ><br>
>> > That's a sinking feeling when you're in
the middle of it and watching<br>
>> > the<br>
>> > server not do what it's supposed to. I
don't wish that feeling on<br>
>> > anyone!<br>
>> ><br>
>> > This is probably early and you may not be
ready to announce, but any<br>
>> > thoughts to set up another mail server and
web front-end available to<br>
>> > all<br>
>> > libraries, or are you getting out of that
game entirely? Knowing that<br>
>> > will<br>
>> > help to decide what to do.<br>
>> ><br>
>> > Thanks,<br>
>> > Chad<br>
>> ><br>
>> > ______________________________<br>
>> > Chad Neeper<br>
>> > Senior Systems Engineer<br>
>> ><br>
>> > Level 9 Networks<br>
>> > <a href="tel:740-548-8070" value="+17405488070" target="_blank">740-548-8070</a>
(voice)<br>
>> > <a href="tel:866-214-6607" value="+18662146607" target="_blank">866-214-6607</a>
(fax)<br>
>> ><br>
>> > Full IT/Computer consulting services --
Specialized in libraries and<br>
>> > schools<br>
>> ><br>
>> > On Mon, Mar 9, 2015 at 10:09 AM, Karl
Jendretzky<br>
>> > <<a href="mailto:karljendretzky@gmail.com" target="_blank">karljendretzky@gmail.com</a>><br>
>> > wrote:<br>
>> >><br>
>> >> Everything besides the Zimbra server
is running properly.<br>
>> >><br>
>> >> The Zimbra server was running Ubuntu
10, which is reaching end of life<br>
>> >> and<br>
>> >> needed updated. The server was pushed
to Ubuntu 14, and a patch was run<br>
>> >> on<br>
>> >> Zimbra to bring it up to date, but
after the patching finished the 80GB<br>
>> >> LDAP<br>
>> >> database was corrupted. Attempts to
fix the corrupted database failed.<br>
>> >> Backups were restored, and a small
patch was attempted to bring it up<br>
>> >> to<br>
>> >> U14, but once again there were LDAP
issues. A new Ubuntu 10 mail server<br>
>> >> was<br>
>> >> built, and the exact version of Zimbra
for the backups was installed,<br>
>> >> and<br>
>> >> the backup data was put in place, but
failed. Each step was slightly<br>
>> >> different errors.<br>
>> >><br>
>> >> My thought is that the Zimbra server
went through many updates through<br>
>> >> it's life, and at some point some of
the data went out of spec just<br>
>> >> enough<br>
>> >> that it could only ever run on the
exact U10 environment that it had.<br>
>> >> That<br>
>> >> U10 environment no longer exists.<br>
>> >><br>
>> >> Zimbra is a nasty beast. It uses many
packages, but none are the<br>
>> >> repository default packages. All are
bundled with Zimbra, and all work<br>
>> >> just<br>
>> >> the way Zimbra wants them to, meaning
that support resources are<br>
>> >> sparse.<br>
>> >><br>
>> >> The only thing that the Zimbra server
was doing was personal email<br>
>> >> accounts.<br>
>> >><br>
>> >> -Karl Jendretzky<br>
>> >><br>
>> >>
_______________________________________________<br>
>> >> OPLINTECH mailing list<br>
>> >> <a href="mailto:OPLINTECH@lists.oplin.org" target="_blank">OPLINTECH@lists.oplin.org</a><br>
>> >> <a href="http://lists.oplin.org/mailman/listinfo/oplintech" target="_blank">http://lists.oplin.org/mailman/listinfo/oplintech</a><br>
>> >><br>
>> >><br>
>> ><br>
>> ><br>
>> >
_______________________________________________<br>
>> > OPLINTECH mailing list<br>
>> > <a href="mailto:OPLINTECH@lists.oplin.org" target="_blank">OPLINTECH@lists.oplin.org</a><br>
>> > <a href="http://lists.oplin.org/mailman/listinfo/oplintech" target="_blank">http://lists.oplin.org/mailman/listinfo/oplintech</a><br>
>> ><br>
>> ><br>
>><br>
>><br>
>><br>
>> --<br>
>> -Karl<br>
>> _______________________________________________<br>
>> OPLINTECH mailing list<br>
>> <a href="mailto:OPLINTECH@lists.oplin.org" target="_blank">OPLINTECH@lists.oplin.org</a><br>
>> <a href="http://lists.oplin.org/mailman/listinfo/oplintech" target="_blank">http://lists.oplin.org/mailman/listinfo/oplintech</a><br>
>><br>
><br>
><br>
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><br>
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