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<div style="direction: ltr;font-family: Tahoma;color: #000000;font-size: 10pt;">Hi Dan,<br>
<br>
Do you happen to know if the patron is using the desktop app or the windows 8 app? Overdrive has an description of the differences here:
<a href="http://help.overdrive.com/customer/en/portal/articles/2079743-how-does-overdrive-work-on-windows-10-" target="_blank">
http://help.overdrive.com/customer/en/portal/articles/2079743-how-does-overdrive-work-on-windows-10-</a><br>
<br>
Also, do you know if there's a specific error message that's occurring? The desktop app often requires a DRM update to Windows Media Player.<br>
<br>
Hope that helps!<br>
<br>
Mandy Knapp<br>
<br>
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<div style="direction: ltr;" id="divRpF210435"><font color="#000000" face="Tahoma" size="2"><b>From:</b> oplintech-bounces@lists.oplin.org [oplintech-bounces@lists.oplin.org] on behalf of Dan Moore [dmoore@seolibraries.org]<br>
<b>Sent:</b> Wednesday, October 07, 2015 12:14 PM<br>
<b>To:</b> OPLINTECH<br>
<b>Subject:</b> [OPLINTECH] Overdrive and Windows 10<br>
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<p>We have a patron trying to set up the Overdrive app on Windows 10 and is having problems. The documentation only references Windows 7. Has any one had any success with this?<br>
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<p class="io-ox-signature">Dan Moore <br>
Automated Services Coordinator <br>
Garnet A. Wilson Public Library of Pike Co. <br>
207 N. Market St.<br>
Waverly, Ohio. 45690 <br>
<br>
dmoore@seolibraries.org<br>
Phone: 740-947-4921 <br>
Fax: 740-947-2918</p>
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