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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black">Hello all,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black">I hope this day finds you well. I was contacted by a library recently with an issue that I’ve sure others of you have faced: the payphone. This particular
payphone was </span><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif"">located in a branch that serves a lot of low income patrons, many of whom cannot afford their own phone. The library is trying to decide whether or not to keep the
payphone and wants to explore their options. What technology is your library using to assist patrons needed/wanting to make short voice calls?
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif"">Do you A)Let patrons use the library business phone B) Keep the payphone c) Provide a free courtesy phone C) Update to a new solution such as Skype or Google D)Provide
information about the <a href="http://www.lifelinesupport.org/ls/">Lifeline Free Phone program</a> E)Something I haven’t thought of?</span><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black">What advice would you give this library?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black">Best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62"><img border="0" width="120" height="126" id="Picture_x0020_11" src="cid:image010.jpg@01D1328D.60CE85E0"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62">Mandy Knapp<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62">Library Consultant<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62">274 E. 1<sup>st</sup> Avenue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62">Columbus, OH 43201<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62">Tel: 614-466-1710<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62">Toll Free:800-686-1532 (Ohio Only)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62">Fax: 614-466-3584<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><a href="http://library.ohio.gov"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif"">library.ohio.gov</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://www.facebook.com/StateLibraryOhio"><b><i><span style="font-size:13.5pt;color:black;text-decoration:none"><img border="0" width="30" height="30" id="Picture_x0020_7" src="cid:image011.png@01D1328D.60CE85E0"></span></i></b></a><b><i><span style="font-size:13.5pt;color:black">
</span></i></b><a href="http://twitter.com/statelibohio" target="_blank"><b><i><span style="font-size:13.5pt;text-decoration:none"><img border="0" width="32" height="32" id="Picture_x0020_3" src="cid:image005.png@01D1328C.EC4AF280" alt="Description: Twitter logo - links to the State Library of Ohio's Twitter page"></span></i></b></a><b><i><span style="font-size:13.5pt;color:black"> </span></i></b><a href="http://library.ohio.gov/blog/" target="_blank"><b><i><span style="font-size:13.5pt;text-decoration:none"><img border="0" width="31" height="31" id="Picture_x0020_2" src="cid:image012.jpg@01D1328D.60CE85E0" alt="Description: Blog logo - Links to the State Library of Ohio's blog"></span></i></b></a><b><i><span style="font-size:13.5pt;color:black"> </span></i></b><b><span style="font-size:13.5pt;color:black"> </span></b><a href="http://pinterest.com/stlibohio/"><b><span style="font-size:13.5pt;color:black;text-decoration:none"><img border="0" width="31" height="31" id="Picture_x0020_1" src="cid:image013.png@01D1328D.60CE85E0"></span></b></a><b><span style="font-size:13.5pt;color:black"><br>
</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><a href="http://library.ohio.gov/state-librarian/share-your-story"><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif"">Share Your Story</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62">
by </span><span style="font-size:9.0pt;font-family:"Century Gothic","sans-serif";color:#002E62">telling us how a
<br>
State Library service or resource helped <br>
you or your library.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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