<div dir="ltr">In reply to Angela at Saint Marys, we use Cassie and Spot software from Librarica for tracking Wifi usage at our 7 branches:<div><br></div><div><a href="http://www.librarica.com/">http://www.librarica.com/</a><br></div><div><br></div><div>I would be happy to send you more info if you are interested.</div><div><br></div><div>Thank you,</div><div><br></div><div>Mike Pope </div><div>GCPL</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Mar 3, 2016 at 11:46 AM, <span dir="ltr"><<a href="mailto:oplintech-request@lists.oplin.org" target="_blank">oplintech-request@lists.oplin.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Send OPLINTECH mailing list submissions to<br>
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<br>Today's Topics:<br>
<br>
1. Automated Holds Calls (Jen Murphy)<br>
2. Re: Automated Holds Calls (Karen Perone)<br>
3. Re: Automated Holds Calls (Barb Kuhns)<br>
4. Tracking wireless traffic (Angela Karen)<br>
5. Re: Tracking wireless traffic (Jessica D. Dooley)<br>
<br><br>---------- Forwarded message ----------<br>From: Jen Murphy <<a href="mailto:jenm@preblelibrary.org">jenm@preblelibrary.org</a>><br>To: OPLINTECH <<a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a>><br>Cc: <br>Date: Wed, 2 Mar 2016 12:20:37 -0500<br>Subject: [OPLINTECH] Automated Holds Calls<br>
<div bgcolor="#FFFFFF" text="#000000">
Hello,<br>
Does anyone have a recommendation for a company that handles
automated calls to patrons for holds? <br>
Thanks,<br>
Jen Murphy<br>
<div>-- <br>
<p><font color="#7f7f7f"><font face="Helvetica, sans-serif"><font size="2"><i>Technology
</i></font></font></font><font color="#808080"><font face="Helvetica, sans-serif"><font size="2"><i>Manager,
</i></font></font></font><a href="http://preblelibrary.org/" target="_blank"><font color="#999999"><font face="Helvetica, sans-serif"><font size="2"><i>Preble
County District Library</i></font></font></font><font color="#808080"><font face="Helvetica, sans-serif"><font size="2"><i><br>
</i></font></font></font></a><font color="#333333"><font face="Helvetica, sans-serif"><font size="2">450
S Barron St, Eaton, OH 45320<br>
P: <a href="tel:%28937%29%20456-5051" value="+19374565051" target="_blank">(937) 456-5051</a> | F: (937)
456-6092<br>
</font></font></font><a href="mailto:jenm@preblelibrary.org" target="_blank"><font face="Helvetica, sans-serif"><font size="2">jenm@preblelibrary.org</font></font></a></p>
<p><br>
<br>
</p>
</div>
</div>
<br><br>---------- Forwarded message ----------<br>From: Karen Perone <<a href="mailto:kperone@rodmanlibrary.com">kperone@rodmanlibrary.com</a>><br>To: <a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a><br>Cc: <br>Date: Wed, 2 Mar 2016 14:06:30 -0500<br>Subject: Re: [OPLINTECH] Automated Holds Calls<br>
<div bgcolor="#FFFFFF" text="#000000">
I recently received an email about a company called TalkingTech that
reports compatibility with many ILS systems. It stated that Columbus
Public uses them. Their website is less than explanatory so I'd be
interested to hear from anyone that may be using them, especially
with Sierra.<br>
--Karen Perone, Rodman Public Library<br>
<br>
<div>On 3/2/2016 12:20 PM, Jen Murphy wrote:<br>
</div>
<blockquote type="cite">
Hello,<br>
Does anyone have a recommendation for a company that handles
automated calls to patrons for holds? <br>
Thanks,<br>
Jen Murphy<br>
<div>-- <br>
<p><font color="#7f7f7f"><font face="Helvetica, sans-serif"><font size="2"><i>Technology </i></font></font></font><font color="#808080"><font face="Helvetica, sans-serif"><font size="2"><i>Manager, </i></font></font></font><a href="http://preblelibrary.org/" target="_blank"><font color="#999999"><font face="Helvetica, sans-serif"><font size="2"><i>Preble County District Library</i></font></font></font><font color="#808080"><font face="Helvetica, sans-serif"><font size="2"><i><br>
</i></font></font></font></a><font color="#333333"><font face="Helvetica, sans-serif"><font size="2">450 S Barron
St, Eaton, OH 45320<br>
P: <a href="tel:%28937%29%20456-5051" value="+19374565051" target="_blank">(937) 456-5051</a> | F: <a href="tel:%28937%29%20456-6092" value="+19374566092" target="_blank">(937) 456-6092</a><br>
</font></font></font><a href="mailto:jenm@preblelibrary.org" target="_blank"><font face="Helvetica,
sans-serif"><font size="2">jenm@preblelibrary.org</font></font></a></p>
</div>
</blockquote>
</div>
<br><br>---------- Forwarded message ----------<br>From: Barb Kuhns <<a href="mailto:BKuhns@daytonmetrolibrary.org">BKuhns@daytonmetrolibrary.org</a>><br>To: Jen Murphy <<a href="mailto:jenm@preblelibrary.org">jenm@preblelibrary.org</a>>, OPLINTECH <<a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a>><br>Cc: <br>Date: Thu, 3 Mar 2016 14:22:55 +0000<br>Subject: Re: [OPLINTECH] Automated Holds Calls<br>
<div dir="ltr">
<div style="font-size:12pt;color:#000000;background-color:#ffffff;font-family:Calibri,Arial,Helvetica,sans-serif">
<strong>
<p>Hi Jen,</p>
<p><br>
</p>
<p>We use OneCallNow for overdues and holds calls. We use a web service to upload the list of patrons and their numbers every day. We have canned calls saying they have a title waiting for pickup at such and such branch or they have an overdue title. We
do not identify the patron or the title. We record the calls and it is quite economical. Please contact me if you would like more information. </p>
<p><br>
</p>
<p>Thanks,</p>
<p><br>
</p>
<p>Barb</p>
</strong>
<p><br>
</p>
<div>
<div style="font-size:12pt;color:#000000;background-color:#ffffff;font-family:Calibri,Arial,Helvetica,sans-serif">
<div name="divtagdefaultwrapper">
<b style="font-size:small"></b>
<div>
<p style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif;color:rgb(33,33,33);background-color:rgb(255,255,255)">
<strong>BARB KUHNS</strong><strong></strong><br>
</p>
<p style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif;color:rgb(33,33,33);background-color:rgb(255,255,255)">
Assistant Director for IT Services<br>
</p>
<p style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif;color:rgb(33,33,33);background-color:rgb(255,255,255)">
<span style="font-size:9.5pt;font-family:Arial,sans-serif;color:rgb(175,35,47)"><a href="http://www.daytonmetrolibrary.org/" target="_blank"><span style="color:rgb(175,35,47)">DaytonMetroLibrary.org</span></a></span></p>
<p style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif;color:rgb(33,33,33);background-color:rgb(255,255,255)">
<span style="font-size:8pt;font-family:Arial,sans-serif;color:rgb(84,88,90)">P: <a href="tel:937.496.8503" value="+19374968503" target="_blank">937.496.8503</a></span><span style="font-size:9.5pt;font-family:Arial,sans-serif;color:rgb(84,88,90)"> </span><span style="font-size:8pt;font-family:Symbol;color:rgb(175,39,47)">·</span><span style="font-size:8pt;font-family:Arial,sans-serif;color:rgb(84,88,90)"> C:
<a href="tel:937.478%205275" value="+19374785275" target="_blank">937.478 5275</a></span></p>
</div>
</div>
</div>
</div>
<br>
<br>
<div style="color:rgb(0,0,0)">
<hr style="display:inline-block;width:98%">
<div dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> OPLINTECH <<a href="mailto:oplintech-bounces@lists.oplin.org" target="_blank">oplintech-bounces@lists.oplin.org</a>> on behalf of Jen Murphy <<a href="mailto:jenm@preblelibrary.org" target="_blank">jenm@preblelibrary.org</a>><br>
<b>Sent:</b> Wednesday, March 2, 2016 12:20 PM<br>
<b>To:</b> OPLINTECH<br>
<b>Subject:</b> [OPLINTECH] Automated Holds Calls</font>
<div> </div>
</div>
<div>Hello,<br>
Does anyone have a recommendation for a company that handles automated calls to patrons for holds?
<br>
Thanks,<br>
Jen Murphy<br>
<div>-- <br>
<p><font color="#7f7f7f"><font face="Helvetica, sans-serif"><font size="2"><i>Technology
</i></font></font></font><font color="#808080"><font face="Helvetica, sans-serif"><font size="2"><i>Manager,
</i></font></font></font><a href="http://preblelibrary.org/" target="_blank"><font color="#999999"><font face="Helvetica, sans-serif"><font size="2"><i>Preble County District Library</i></font></font></font><font color="#808080"><font face="Helvetica, sans-serif"><font size="2"><i><br>
</i></font></font></font></a><font color="#333333"><font face="Helvetica, sans-serif"><font size="2">450 S Barron St, Eaton, OH 45320<br>
P: <a href="tel:%28937%29%20456-5051" value="+19374565051" target="_blank">(937) 456-5051</a> | F: <a href="tel:%28937%29%20456-6092" value="+19374566092" target="_blank">(937) 456-6092</a><br>
</font></font></font><a href="mailto:jenm@preblelibrary.org" target="_blank"><font face="Helvetica, sans-serif"><font size="2">jenm@preblelibrary.org</font></font></a></p>
<p><br>
<br>
</p>
</div>
</div>
</div>
</div>
</div>
<br><br>---------- Forwarded message ----------<br>From: Angela Karen <<a href="mailto:akaren@seolibraries.org">akaren@seolibraries.org</a>><br>To: <a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a><br>Cc: <br>Date: Thu, 3 Mar 2016 11:38:36 -0500 (EST)<br>Subject: [OPLINTECH] Tracking wireless traffic<br><u></u>
<div><p>Hi,<br></p><p>Can anyone suggest cost effective ways to track wireless users?<br></p><p><br></p><div><p><span style="font-size:12pt">Thank you,</span></p><p><span style="font-size:12pt">Angela Karen, <em>Technology Specialist</em><br>Saint Marys Community Public Library<br></span><span style="font-size:12pt">140 South Chestnut St</span><br><span style="font-size:12pt"> Saint Marys, OH 45885</span><br><span style="font-size:12pt"> Phone: <a href="tel:419-394-7471" value="+14193947471" target="_blank">419-394-7471</a> </span></p><p><span style="font-size:12pt">Email: <a href="mailto:akaren@seolibraries.org" target="_blank"><span style="color:rgb(0,160,205)">akaren@seolibraries.org</span></a> </span></p></div></div>
<br><br>---------- Forwarded message ----------<br>From: "Jessica D. Dooley" <<a href="mailto:dooleyje@adamscolibrary.org">dooleyje@adamscolibrary.org</a>><br>To: "'Angela Karen'" <<a href="mailto:akaren@seolibraries.org">akaren@seolibraries.org</a>>, "'oplintech'" <<a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a>><br>Cc: <br>Date: Thu, 3 Mar 2016 11:46:11 -0500<br>Subject: Re: [OPLINTECH] Tracking wireless traffic<br><div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Hi Angela,<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">I pull a log the wifi interface’s DHCP server per unit of time (month), and use a text editor to count the number of DHCP leases that were issued. This gives me the number of times any device connected to the wireless, of course, not unique users per day. I’m very comfortable using that number.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">FWIW,<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Jessica D. Dooley<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">IT Specialist<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Adams County Public Library<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><a href="tel:937-587-2085" value="+19375872085" target="_blank">937-587-2085</a><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><a href="mailto:dooleyje@adamscolibrary.org" target="_blank">dooleyje@adamscolibrary.org</a><u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><div><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Angela Karen [mailto:<a href="mailto:akaren@seolibraries.org" target="_blank">akaren@seolibraries.org</a>] <br><b>Sent:</b> Thursday, March 03, 2016 11:39 AM<br><b>To:</b> <a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a><br><b>Subject:</b> [OPLINTECH] Tracking wireless traffic<u></u><u></u></span></p></div></div><p class="MsoNormal"><u></u> <u></u></p><p>Hi,<u></u><u></u></p><p>Can anyone suggest cost effective ways to track wireless users?<u></u><u></u></p><p><u></u> <u></u></p><div><p>Thank you,<u></u><u></u></p><p>Angela Karen, <em>Technology Specialist</em><br>Saint Marys Community Public Library<br>140 South Chestnut St<br>Saint Marys, OH 45885<br>Phone: <a href="tel:419-394-7471" value="+14193947471" target="_blank">419-394-7471</a> <u></u><u></u></p><p>Email: <a href="mailto:akaren@seolibraries.org" target="_blank"><span style="color:#00a0cd">akaren@seolibraries.org</span></a> <u></u><u></u></p></div></div></div><br>_______________________________________________<br>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div>Michael Pope </div><div><font size="2">Computer Systems Administrator </font><br><div><div>Geauga County Public Library<br>Office= 440-286-6811 EXT:112</div><div>Cell= 440-226-6993<br><br></div></div></div></div></div></div></div></div></div>
</div>