<div dir="ltr">Kevin,<div><br></div><div>I used to have this issue all the time with deep freeze and Win 7. In order to fix the issue, I needed to uninstall deep freeze, then run sfc /scannow. This usually told me if there was an issue beyond the update. </div><div><br></div><div>I fixed the update issue by stopping the update service through services.msc, then renaming the windows\SoftwareDistribution folder to Windows\SoftwareDisributionOLD. You can then restart the windows update service or simply restart the computer. If it's been a few months since the last update, the process of finding updates may take an hour or so. Below is a link for a full description of the repair.</div><div><br></div><div><a href="http://maximumpcguides.com/windows-7/fix-most-windows-update-problems-in-windows-7/">http://maximumpcguides.com/windows-7/fix-most-windows-update-problems-in-windows-7/</a><br></div><div><br></div><div>Hopefully this helps you. </div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div>Thanks,</div><div dir="ltr">Chris Krumnow<div>IT Specialist</div><div>Defiance Public Library System</div><div>Work:419-782-1456</div><div>Cell: 419-956-2767</div><div><a href="http://defiancelibrary.org" target="_blank">defiancelibrary.org</a></div><div><img src="https://docs.google.com/uc?export=download&id=0B0FBLSJNTfwucS1PeXNvYmlqREU&revid=0B0FBLSJNTfwucCtWZnNVODNwWXorRVVKTGtLdEFMRDJwZGlVPQ" width="96" height="61"><br></div></div></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Tue, Jul 19, 2016 at 12:41 PM, Kevin Jones <span dir="ltr"><<a href="mailto:kjones@coshoctonlibrary.org" target="_blank">kjones@coshoctonlibrary.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Chris,<div><br></div><div>They do have DeepFreeze installed on them. I haven't tried the Windows 7 repair disk and sfc scannow.</div></div><div class="gmail_extra"><span class=""><br clear="all"><div><div data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div>Kevin Jones</div><div>Network Admin</div><div>Coshocton Public Library</div><div>655 Main Street</div><div>Coshocton, OH 43812</div><div>Phone: <a href="tel:740-622-0956" value="+17406220956" target="_blank">740-622-0956</a></div><div>Fax: <a href="tel:740-622-4331" value="+17406224331" target="_blank">740-622-4331</a></div><div><a href="http://coshoctonlibrary.org" style="font-size:12.8px" target="_blank">coshoctonlibrary.org</a></div></div></div></div></div></div></div></div></div>
<br></span><div><div class="h5"><div class="gmail_quote">On Tue, Jul 19, 2016 at 12:36 PM, Chris Krumnow <span dir="ltr"><<a href="mailto:ckrumnow@defiancelibrary.org" target="_blank">ckrumnow@defiancelibrary.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Hello,<div><br></div><div>Did they have Deep Freeze on them?</div><div><br></div><div>Have you tried the Windows 7 repair disk and sfc /scannow?</div></div><div class="gmail_extra"><br clear="all"><div><div data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div>Thanks,</div><div dir="ltr">Chris Krumnow<div>IT Specialist</div><div>Defiance Public Library System</div><div>Work:<a href="tel:419-782-1456" value="+14197821456" target="_blank">419-782-1456</a></div><div>Cell: <a href="tel:419-956-2767" value="+14199562767" target="_blank">419-956-2767</a></div><div><a href="http://defiancelibrary.org" target="_blank">defiancelibrary.org</a></div><div><img src="https://docs.google.com/uc?export=download&id=0B0FBLSJNTfwucS1PeXNvYmlqREU&revid=0B0FBLSJNTfwucCtWZnNVODNwWXorRVVKTGtLdEFMRDJwZGlVPQ" width="96" height="61"><br></div></div></div></div></div></div></div></div></div></div></div></div><div><div>
<br><div class="gmail_quote">On Tue, Jul 19, 2016 at 12:08 PM, <a href="mailto:slewis@worthingtonlibraries.org" target="_blank">slewis@worthingtonlibraries.org</a> <span dir="ltr"><<a href="mailto:slewis@worthingtonlibraries.org" target="_blank">slewis@worthingtonlibraries.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">We noticed this issue with Windows 7 machines as well. Seeing the amount of people who have noticed really makes me think Microsoft is crippling their update
services for Windows 7, likely in favor of a Windows 10 push. <u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Sam Lewis<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Assistant Network Administrator<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Find
<b>yourself</b> here. <br>
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><a href="http://www.worthingtonlibraries.org/" target="_blank"><span style="font-size:10.0pt;color:#0563c1">www.worthingtonlibraries.org</span></a></span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"><br>
<br>
<img border="0" width="48" height="41" style="width:.5in;min-height:.427in" src="cid:image002.jpg@01D1E1B6.4AC7A370" alt="Description: Description: Description: Description: Description: Description: Description: cid:3333454742_1542803"><br>
<br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Worthington Park Library<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1f497d">1389 Worthington Centre Drive<br>
Columbus, OH 43085<br>
<a href="tel:614-807-2640" value="+16148072640" target="_blank">614-807-2640</a><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><br>
<b>Five-Star Library</b> | <a href="http://www.worthingtonlibraries.org/starlibrary" target="_blank"><span style="color:#0563c1">http://www.worthingtonlibraries.org/starlibrary</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> OPLINTECH [mailto:<a href="mailto:oplintech-bounces@lists.oplin.org" target="_blank">oplintech-bounces@lists.oplin.org</a>]
<b>On Behalf Of </b>Chad Neeper<br>
<b>Sent:</b> Tuesday, July 19, 2016 11:00 AM<br>
<b>To:</b> Bell, Ken <<a href="mailto:kbell@akronlibrary.org" target="_blank">kbell@akronlibrary.org</a>><br>
<b>Cc:</b> oplintech <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>><br>
<b>Subject:</b> Re: [OPLINTECH] Windows update<u></u><u></u></span></p><div><div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">I just ran into this yesterday afternoon too at one of my libraries. After several hours, I aborted and didn't fully investigate the issue because we're replacing the computers in about two months anyway and I was only trying to make a
very minimal effort into fixing a few issues in order to keep them usable for the next couple of months. I didn't want to waste a lot of time (money) on them.<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">As part of the minimal effort, however, I had run a script I have that fully resets the Windows Update subsystem. That almost always clears up any and all Windows Update issues. But it this case, it didn't seem to help on four of the five
Win7 Pro computers I was working on. I just figured it was just part of the garbage that had started to cripple the computers in the first place. Didn't realize that it was a recent common Thing until Kevin mentioned it!<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">In reviewing the MS KB, my script is just the "Manually reset Windows Update components" section...in automated form. So I guess my response would be: The KB Ken mentioned didn't help in my case.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">The reason I created the script in the first place, though, is that I've run into this issue occasionally over the years and I use the script as an easy/complete fix. (It often also has the benefit of freeing up several GB of storage space,
if you're really tight on space.)<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
<div>
<p class="MsoNormal"><br clear="all">
<u></u><u></u></p>
<div>
<div>
<div>
<div>
<p class="MsoNormal">______________________________<br>
<b>Chad Neeper</b><br>
<span style="font-size:7.5pt">Senior Systems Engineer</span><br>
<br>
<b>Level 9 Networks</b><br>
<span style="font-size:7.5pt"><a href="tel:740-548-8070" value="+17405488070" target="_blank">740-548-8070</a> (voice)<br>
<a href="tel:866-214-6607" value="+18662146607" target="_blank">866-214-6607</a> (fax)</span><br>
<br>
<i><span style="font-size:7.5pt">Full IT/Computer consulting services -- Specialized in libraries and schools</span></i><u></u><u></u></p>
</div>
</div>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">On Tue, Jul 19, 2016 at 10:41 AM, Bell, Ken <<a href="mailto:kbell@akronlibrary.org" target="_blank">kbell@akronlibrary.org</a>> wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in">
<div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">I just went through this with some lap computers. I ran the tool from Microsoft to fix it
<a href="https://support.microsoft.com/en-us/kb/971058" target="_blank">https://support.microsoft.com/en-us/kb/971058</a>. After I ran the tool on the shutdown button was the advisor that Windows updates were pending. After it installed those updates, it found
and installed updates normally from the control panel. </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> OPLINTECH [mailto:<a href="mailto:oplintech-bounces@lists.oplin.org" target="_blank">oplintech-bounces@lists.oplin.org</a>]
<b>On Behalf Of </b>Kevin Jones<br>
<b>Sent:</b> Tuesday, July 19, 2016 10:32 AM<br>
<b>To:</b> oplintech <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>><br>
<b>Subject:</b> [OPLINTECH] Windows update</span><u></u><u></u></p>
<div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<p class="MsoNormal">Is anyone else having issues with Windows updates? We have Lab computers that I have to manually check for Windows updates and they will stay on Checking for updates for 4-5 hours.
They are all Windows 7 computers. I have checked all the KB articles that seem to help others and those patches have already been installed. I have also tried the Windows update repair and deleted the Windows update folders but nothing seems to work.<u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Does anybody have any ideas? Maybe Microsoft is trying to push people to Windows 10.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <br clear="all">
<u></u><u></u></p>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<p class="MsoNormal">Kevin Jones<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Network Admin<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Coshocton Public Library<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">655 Main Street<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Coshocton, OH 43812<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Phone: <a href="tel:740-622-0956" target="_blank">740-622-0956</a><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Fax: <a href="tel:740-622-4331" target="_blank">740-622-4331</a><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><a href="http://coshoctonlibrary.org" target="_blank"><span style="font-size:9.5pt">coshoctonlibrary.org</span></a><u></u><u></u></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
_______________________________________________<br>
OPLINTECH mailing list<br>
<a href="mailto:OPLINTECH@lists.oplin.org" target="_blank">OPLINTECH@lists.oplin.org</a><br>
<a href="http://lists.oplin.org/mailman/listinfo/oplintech" target="_blank">http://lists.oplin.org/mailman/listinfo/oplintech</a><br>
<br>
<u></u><u></u></p>
</blockquote>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div></div></div>
</div>
<br>_______________________________________________<br>
OPLINTECH mailing list<br>
<a href="mailto:OPLINTECH@lists.oplin.org" target="_blank">OPLINTECH@lists.oplin.org</a><br>
<a href="http://lists.oplin.org/mailman/listinfo/oplintech" rel="noreferrer" target="_blank">http://lists.oplin.org/mailman/listinfo/oplintech</a><br>
<br>
<br></blockquote></div><br></div></div></div>
<br>_______________________________________________<br>
OPLINTECH mailing list<br>
<a href="mailto:OPLINTECH@lists.oplin.org" target="_blank">OPLINTECH@lists.oplin.org</a><br>
<a href="http://lists.oplin.org/mailman/listinfo/oplintech" rel="noreferrer" target="_blank">http://lists.oplin.org/mailman/listinfo/oplintech</a><br>
<br>
<br></blockquote></div><br></div></div></div>
<br>_______________________________________________<br>
OPLINTECH mailing list<br>
<a href="mailto:OPLINTECH@lists.oplin.org">OPLINTECH@lists.oplin.org</a><br>
<a href="http://lists.oplin.org/mailman/listinfo/oplintech" rel="noreferrer" target="_blank">http://lists.oplin.org/mailman/listinfo/oplintech</a><br>
<br>
<br></blockquote></div><br></div>