<div dir="ltr">Does shutterfly use the java or NPAPI plugin. That would explain Edge and Chrome's issue with the site. Firefox and IE still allow the use. Both Chrome and Edge have no support for those two popular plugins. </div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div>Thanks,</div><div dir="ltr">Chris Krumnow<div>IT Specialist</div><div>Defiance Public Library System</div><div>Work:419-782-1456</div><div>Cell: 419-956-2767</div><div><a href="http://defiancelibrary.org" target="_blank">defiancelibrary.org</a></div><div><img src="https://docs.google.com/uc?export=download&id=0B0FBLSJNTfwucS1PeXNvYmlqREU&revid=0B0FBLSJNTfwucCtWZnNVODNwWXorRVVKTGtLdEFMRDJwZGlVPQ" width="96" height="61"><br></div></div></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Thu, Sep 22, 2016 at 2:20 PM, Bob Neeper <span dir="ltr"><<a href="mailto:neeperro@gmail.com" target="_blank">neeperro@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">FWIW<br>
<br>
Shutterfly stopped working on my wife's W10 desktop with Chrome or Edge<br>
It has all recent updates and just switched to ESET NOD32 antivirus.<br>
Seemed to download pics but always said it failed and "Try Again".<br>
<br>
Also would not work on my MSI W10 laptop, even with Opera.<br>
It also has latest updates and ESET.<br>
<br>
Would still run on W7 PC with no updates and iexplorer.<br>
<br>
No help at Shutterfly or by google.<br>
<br>
Did the usual, turned off A/V, firewall, extensions, etc. but no luck.<br>
<br>
Finally installed Firefox on my laptop and Shutterfy works with it.<br>
<br>
-- <br>
<br>
R. W. (Bob) Neeper<br>
(Retired Toledo Scale Engineer & Library Computer Guy)<br>
<a href="mailto:neeperro@gmail.com" target="_blank">neeperro@gmail.com</a><br>
<br>
Doing Genealogy at:<br>
Community Library<br>
Sunbury, Ohio<br>
<br>
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</blockquote></div><br></div>