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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">I just wanted to get a take on your thoughts of using 3<sup>rd</sup> party vendors when it comes to hardware service for your servers. I have a few servers that are coming
up for maintenance renewals. All our servers are Dell and I’ve been very fortunate to have good service from their tech support when I needed them. I recently received quotes from some 3<sup>rd</sup> party vendors and there is a significant savings if I
go with them over Dell. Just wanted to find out how others feel about 3<sup>rd</sup> party vendors vs. manufacture vendors when it comes to hardware support. Has anyone ever been burned by going this route. Your thoughts?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">Thank You,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">Jim Lack<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman","serif"">Technology Support Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman","serif"">Rocky River Public Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman","serif"">1600 Hampton Rd.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman","serif"">Rocky River, OH 44116<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman","serif"">440-895-3765<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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