<div dir="ltr">So far, none of the libraries I work with have implemented any specific mobile device management technologies. That being said, I mostly work with libraries that are relatively on the small side.<div><br></div><div>WRT to the wireless config, I've been migrating my libraries to a four-SSID configuration:</div><div><ol><li>Public SSID -- visible, no password, requires Captive Portal acceptance, no local network access (only Internet)</li><li>Staff SSID -- visible, password, no C.P., no local network access (only Internet)</li><li>Staff computer SSID -- hidden, password, no C.P., same VLAN as wired staff computers</li><li>Patron computer SSID -- hidden , password, no C.P., same VLAN as wired patron computers</li></ol><div>Patrons are free to use the Public SSID, as long as they agree to the C.P. and they get re-nagged every two hours or so.</div></div><div>Staff can use the Staff SSID so that they DON'T get nagged by the C.P. (It gets annoying after a short while!)</div><div>The other two SSIDs are hidden and allow for library-owned wireless-enabled devices to be on the same network as the wired computers. This allows flexibility in computer placement adn use.</div><div><br></div><div>Specifically to your question, the staff don't know about and can't connect to the hidden SSIDs, and thus can't directly connect to the library's servers/computers on those VLANs. Email is web-based and web-hosted, so they could access it from pretty much <u>any</u> web-enabled device whether they're in the library or not. I suspect the staff sometimes use their personal devices to snap pictures here and there, but they're left with e-mailing it to themselves or moving them to USB storage devices to get them to a library-owned computer.</div><div><br></div><div>Lastly, I have several staff that contact me regarding IT issues via SMS messages. While it's not exactly related, it does bring up the issue of data retention holes. There can be policies configured for email. But those don't extend to SMS communications. It's just another instance of technology outpacing policy and laws. So....?</div><div><br></div><div>You might consider post this same question on OPLINLIST to get a wider scope of policy responses since it's as much a policy issue as a technical issue.</div><div><br></div><div>Good luck exploring the rabbit hole. :-)</div><div><br></div><div>2 cents,</div><div>Chad</div><div><br></div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div>______________________________<br><b>Chad Neeper</b><br><font size="1">Senior Systems Engineer</font><br><br><b>Level 9 Networks</b><br><font size="1">740-548-8070 (voice)<br>866-214-6607 (fax)</font><br><br><font size="1"><i>Full IT/Computer consulting services -- Specialized in libraries and schools</i></font><br></div></div></div></div>
<br><div class="gmail_quote">On Wed, May 10, 2017 at 2:48 PM, Robin Bombin via OPLINTECH <span dir="ltr"><<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal">Hello,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">How do you handle BYOD for your staff? We have staff that want to use their personal cell phones to take program photos, check their email, etc. for work purposes.
<u></u><u></u></p>
<p class="MsoNormal">Do you have a BYOD policy and/or do you use <span style="color:#333333">
mobile device management technology? <u></u><u></u></span></p>
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<p class="MsoNormal">Thank you,<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Robin Bombin<u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">Information Technology Supervisor<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black"><a href="tel:(937)%20339-0502" value="+19373390502" target="_blank">937.339.0502 ext. 111</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black"><a href="mailto:rbombin@tmcpl.org" target="_blank">rbombin@tmcpl.org</a>
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<p class="MsoNormal"><span style="font-size:5.0pt;color:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><a href="http://www.tmcpl.org/" target="_blank"><span style="color:windowtext;text-decoration:none"><img border="0" width="229" height="37" id="m_-3769500967071541490Picture_x0020_1" src="cid:image002.png@01D2C99C.8F4AF0A0" alt="Troy-Miami County Public Library logo, small"></span></a><u></u><u></u></p>
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