<div dir="ltr">Phil,<div><br></div><div>Here's what we've done with those two issues.</div><div><br></div><div>We haven't disabled Holds yet. Our messaging has discouraged it for obvious reasons but a little future thought is a good thing right now. We may disable it when it becomes a problem.</div><div><br></div><div>We have modified the expiration date of any card that expired from Jan 1 2020 thru April 6 until June 1 2020. </div><div><br></div><div>We worked with Innovative support to add a banner message in the header of our Encore site to let customers know our current status.</div><div><br></div><div>I can send you the code they helped us with if you'd like.  </div><div><a href="http://encore.mrcpl.org">encore.mrcpl.org</a></div><div><br></div><div>Peter Moore</div><div>Information Technology Coordinator</div><div>Mansfield/Richland County Public Library</div><div>43 W. 3rd St.</div><div>Mansfield, OH 44902</div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Mar 24, 2020 at 4:30 PM Phil Shirley via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">




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Could you tell me what you're doing for a few things?</p>
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<span style="font-size:12pt">Have you disabled holds in any way, like maybe on-shelf requests?</span></p>
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<span style="font-size:12pt">Do you block people from e-resources if their cards are expired? I think we should stop doing this -- any reasons to do it?</span></p>
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<span style="font-size:12pt">How are your staff working remotely, especially for meetings (using Zoom or something else)?</span></p>
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Thanks.
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<p class="MsoNormal" style="line-height:115%"><span style="font-size:10pt;line-height:105%;font-family:Arial,sans-serif"><b>Phil Shirley</b><br>
<i>IT Manager</i><br>
<b>Cuyahoga Falls Library</b> <br>
<b>p.</b> 330.928.2117 x109 <b>e.</b> <a href="mailto:pshirley@cuyahogafallslibrary.org" id="gmail-m_-5221691138793830214LPNoLP" target="_blank">pshirley<span style="color:windowtext"></span></a><a href="mailto:pshirley@cuyahogafallslibrary.org" id="gmail-m_-5221691138793830214LPNoLP" target="_blank">@cuyahogafallslibrary.org</a></span><span style="color:windowtext"><a href="mailto:pshirley@cuyahogafallslibrary.org" id="gmail-m_-5221691138793830214LPNoLP" target="_blank"></a></span><span style="color:windowtext"></span>
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<b>w. </b><a href="http://www.cuyahogafallslibrary.org/" id="gmail-m_-5221691138793830214LPNoLP" target="_blank"><span style="color:windowtext">cuyahogafallslibrary.org</span></a>
<b>a. </b>2015 Third Street, Cuyahoga Falls, OH 44221<br>
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