<div dir="ltr">I built a "program" using Google Forms, Sheets, and Scripts. See it here, just don't hit 'submit' on the last page: <a href="http://MercerLibrary.org/curbside">MercerLibrary.org/curbside</a><br>The form can be used to: Schedule a pickup, place a generic request or let us know you are here. <br><div> </div><div><br></div><div>On the backend, there are pivot tables (that automatically update) to show 1. Who is here waiting 2. What "general requests" need to be picked 3. List of scheduled pickups by name or by time. <br><div><br></div><div>Staff are split into three stations: Call Center, Pickers & Pullers, and Circ Desk. Each station helps keep co-workers separate from each other. If a patron does not schedule we submit the form in our "call center" station and designate it wasn't scheduled ahead of time, this lets the circ desk know that it still needs checked out. Scheduled pickups are checked out approximately 45 minutes before the pickup time to minimize wait time and keep us organized. Knowing when someone is coming also helps us prioritize the generic requests based on time. </div><div><br></div><div>Notices (phone calls and text messages) have been changed to inform patrons to contact the library to schedule a pickup. We also added a large banner that has the URL and sign at the labeled pickup spots.
<br><br>I've attached some of our materials, feel free to contact me off-list with questions, <br></div><div><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><font size="2" color="#000000"><span style="font-family:Helvetica,Arial,sans-serif;line-height:11px;font-weight:bold">Eric Lochtefeld</span><font style="font-family:Helvetica,Arial,sans-serif;line-height:11px"> / IT Specialist</font></font><br style="font-family:Helvetica,Arial,sans-serif;font-size:10px;line-height:11px"><font size="1" face="arial, helvetica, sans-serif" color="#20124d"><span style="line-height:11px">Mercer County District Libraries</span><font style="line-height:11px"> <br></font><font style="line-height:11px">303 North Main St</font></font></div><div><font style="line-height:11px" size="1" face="arial, helvetica, sans-serif" color="#20124d">Celina, Ohio 45822</font></div><div dir="ltr"><font size="1" face="arial, helvetica, sans-serif"><font style="line-height:11px"><font color="#20124d">Office: </font><a href="tel:1-419-586-4442" target="_blank"><font color="#3d85c6">419-586-4442</font></a></font><span style="line-height:11px"><font color="#0b5394"> </font><font color="#20124d">ext 7.</font></span><font style="color:rgb(32,18,77);line-height:11px"><br></font></font><div><a href="http://mercerlibrary.org/" style="line-height:11px;text-decoration:none;background:transparent" target="_blank"><font size="1" face="arial, helvetica, sans-serif" color="#20124d">http://MercerLibrary.org</font></a><br><font size="2"><a href="http://mercerlibrary.org" target="_blank"><img src="https://docs.google.com/uc?export=download&id=0B-C14WmLlkXWT2E2N1hWcWJKM28&revid=0B-C14WmLlkXWQUhkRlQ0NWR3NnNxLzl0d0ZwQmNKb0g5MW00PQ" width="420" height="105"></a></font><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, May 6, 2020 at 10:03 AM Phil Shirley via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p><span style="font-size:12pt">If you're planning on doing curbside pickup service, do you schedule appointments (like a window of time on a certain day), and if so, what technology do you use for that?</span><br>
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<p>My initial thoughts are that simple is good: Maybe specific times won't be necessary, and if they are we could add something to the hold pickup notice that says to call to schedule a time. I know there are also more high-tech ways to schedule things.</p>
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<p>Phil</p>
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<p class="MsoNormal" style="line-height:115%"><span style="font-size:10pt;line-height:105%;font-family:Arial,sans-serif"><b>Phil Shirley</b><br>
<i>IT Manager</i><br>
<b>Cuyahoga Falls Library</b> <br>
<b>p.</b> 330.928.2117 x109 <b>e.</b> <a href="mailto:pshirley@cuyahogafallslibrary.org" id="gmail-m_3134526897370345609LPNoLP" target="_blank">pshirley<span style="color:windowtext"></span></a><a href="mailto:pshirley@cuyahogafallslibrary.org" id="gmail-m_3134526897370345609LPNoLP" target="_blank">@cuyahogafallslibrary.org</a></span><span style="color:windowtext"><a href="mailto:pshirley@cuyahogafallslibrary.org" id="gmail-m_3134526897370345609LPNoLP" target="_blank"></a></span><span style="color:windowtext"></span>
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<b>w. </b><a href="http://www.cuyahogafallslibrary.org/" id="gmail-m_3134526897370345609LPNoLP" target="_blank"><span style="color:windowtext">cuyahogafallslibrary.org</span></a>
<b>a. </b>2015 Third Street, Cuyahoga Falls, OH 44221<br>
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