<div dir="ltr"><div>Since it is a Calculator issue tied to a specific user I would guess it's a GPO issue. Do you have </div><div> "Disable all apps from Windows Store" enabled for that user?</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jul 6, 2020 at 4:20 PM <<a href="mailto:oplintech-request@lists.oplin.org">oplintech-request@lists.oplin.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Send OPLINTECH mailing list submissions to<br>
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Today's Topics:<br>
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1. Windows 10 calculator issue (Jim Lack)<br>
2. Re: Windows 10 calculator issue (Chad Neeper)<br>
3. Re: Windows 10 calculator issue (Nick Kelley)<br>
<br><br><br>---------- Forwarded message ----------<br>From: Jim Lack <<a href="mailto:j.lack@rrpl.org" target="_blank">j.lack@rrpl.org</a>><br>To: "<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>" <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>><br>Cc: <br>Bcc: <br>Date: Mon, 6 Jul 2020 19:56:36 +0000<br>Subject: [OPLINTECH] Windows 10 calculator issue<br>
<div lang="EN-US">
<div class="gmail-m_3915654410929399302WordSection1">
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">We’re dealing with an issue on a couple of our Circulation computers that has us scratching our heads. Hoping someone has run across this in the past and has a solution.
On two of our Circulation computers, when Circ is logged in and tries to open the calculator, the calculator momentarily opens up but then closes. If I log in as another user, the calculator works fine. There is one other computer in Circ that is working
perfectly fine. Logged in as Circ, the calculator opens without a hitch. I deleted the circ user profile and logged back in to load a fresh profile but the problem remains. The problem seems to be tied to only this user login on these two computers. I
removed and re-installed the calculator but still the problem persists. Any ideas?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">Jim Lack<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">Network Manager<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">Rocky River Public Library<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">440-895-3765<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif"><a href="mailto:j.lack@rrpl.org" target="_blank">j.lack@rrpl.org</a><u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<br><br><br>---------- Forwarded message ----------<br>From: Chad Neeper <<a href="mailto:cneeper@level9networks.com" target="_blank">cneeper@level9networks.com</a>><br>To: <br>Cc: "<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>" <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>><br>Bcc: <br>Date: Mon, 6 Jul 2020 16:12:38 -0400<br>Subject: Re: [OPLINTECH] Windows 10 calculator issue<br><div dir="ltr"><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><span style="font-family:"Times New Roman",serif;font-size:18.6667px">I deleted the circ user profile and logged back in to load a fresh profile but the problem remains.</span></blockquote><div><font face="Times New Roman, serif"><span style="font-size:18.6667px">Depending on your setup, if your config doesn't actually create a brand new local user profile, then my first guess would be maybe a user registry setting that persists and is goobering up calculator. Surprising problems, though. Calc is such a simple program. Don't think I've ever run into any problems with it in <u>any</u> version of Windows!</span></font></div><div><font face="Times New Roman, serif"><span style="font-size:18.6667px"><br></span></font></div><div><font face="Times New Roman, serif"><span style="font-size:18.6667px">An oddball, left-field cause of weirdness like this (assuming it isn't a bug introduced by Microsoft itself...most likely!) is sometimes simply malware. <i>Probably</i> not what's going on in your case, but something to keep in the back of your mind.</span></font></div><div><font face="Times New Roman, serif"><span style="font-size:18.6667px"><br></span></font></div><div><font face="Times New Roman, serif"><span style="font-size:18.6667px">Good luck!<br clear="all"></span></font><div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div>______________________________<br><b>Chad Neeper</b><br><font size="1">Senior Systems Engineer</font><br><br><b>Level 9 Networks</b><br><font size="1">740-548-8070 (voice)<br>866-214-6607 (fax)</font><br><br><font size="1"><i>Full IT/Computer consulting services -- Specialized in public libraries</i></font><br></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jul 6, 2020 at 3:56 PM Jim Lack via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div lang="EN-US">
<div>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">We’re dealing with an issue on a couple of our Circulation computers that has us scratching our heads. Hoping someone has run across this in the past and has a solution.
On two of our Circulation computers, when Circ is logged in and tries to open the calculator, the calculator momentarily opens up but then closes. If I log in as another user, the calculator works fine. There is one other computer in Circ that is working
perfectly fine. Logged in as Circ, the calculator opens without a hitch. I deleted the circ user profile and logged back in to load a fresh profile but the problem remains. The problem seems to be tied to only this user login on these two computers. I
removed and re-installed the calculator but still the problem persists. Any ideas?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">Jim Lack<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">Network Manager<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">Rocky River Public Library<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">440-895-3765<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif"><a href="mailto:j.lack@rrpl.org" target="_blank">j.lack@rrpl.org</a><u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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</blockquote></div>
<br><br><br>---------- Forwarded message ----------<br>From: Nick Kelley <<a href="mailto:nkelley@avonlake.lib.oh.us" target="_blank">nkelley@avonlake.lib.oh.us</a>><br>To: Jim Lack <<a href="mailto:j.lack@rrpl.org" target="_blank">j.lack@rrpl.org</a>><br>Cc: "<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>" <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>><br>Bcc: <br>Date: Mon, 6 Jul 2020 16:18:19 -0400<br>Subject: Re: [OPLINTECH] Windows 10 calculator issue<br><div dir="ltr"><div>Hi Jim,</div><div><br></div><div>I have had this same problem before with the Windows Photo Viewer program. I couldn't fix it so I installed an off brand image viewer as default. I don't think it has anything to do with malware, but I suspect a Microsoft update caused the issue so I hope a future update will fix it. You could probably re-image the computer and load the profile fresh.</div><div><br></div><div>Nick<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jul 6, 2020 at 3:56 PM Jim Lack via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div lang="EN-US">
<div>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">We’re dealing with an issue on a couple of our Circulation computers that has us scratching our heads. Hoping someone has run across this in the past and has a solution.
On two of our Circulation computers, when Circ is logged in and tries to open the calculator, the calculator momentarily opens up but then closes. If I log in as another user, the calculator works fine. There is one other computer in Circ that is working
perfectly fine. Logged in as Circ, the calculator opens without a hitch. I deleted the circ user profile and logged back in to load a fresh profile but the problem remains. The problem seems to be tied to only this user login on these two computers. I
removed and re-installed the calculator but still the problem persists. Any ideas?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">Jim Lack<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">Network Manager<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">Rocky River Public Library<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">440-895-3765<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif"><a href="mailto:j.lack@rrpl.org" target="_blank">j.lack@rrpl.org</a><u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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</blockquote></div><br clear="all"><br>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr">Nick W. Kelley: MLIS<br>Technology Services Manager <br>Avon Lake Public Library<br>440-933-6418<br><a href="mailto:nkelley@avonlake.lib.oh.us" target="_blank">nkelley@avonlake.lib.oh.us</a></div></div></div></div>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr">Matt Leffler</div><div>Systems Administrator<br></div><div dir="ltr"><span style="font-family:"trebuchet ms",sans-serif"><font size="2"><span style="font-family:arial,helvetica,sans-serif"><span style="color:rgb(0,0,0)">The Lane Libraries</span><br style="color:rgb(0,0,0)"><span style="color:rgb(0,0,0)">1396 University Blvd.</span><br style="color:rgb(0,0,0)"><span style="color:rgb(0,0,0)">Hamilton, Ohio 45011</span><br style="color:rgb(0,0,0)"></span></font></span></div><div><span style="font-family:"trebuchet ms",sans-serif"><font size="2"><span style="font-family:arial,helvetica,sans-serif"><span style="color:rgb(0,0,0)"></span></span></font></span><span style="font-family:"trebuchet ms",sans-serif"><font size="2"><span style="font-family:arial,helvetica,sans-serif"><span style="color:rgb(0,0,0)">(513) 894-0113 ext. 1626<br></span></span></font></span></div><div><span style="font-family:"trebuchet ms",sans-serif"><font size="2"><span style="font-family:arial,helvetica,sans-serif"><span style="color:rgb(0,0,0)"><span><span style="font-family:"trebuchet ms",sans-serif"><font size="2"><span style="font-family:arial,helvetica,sans-serif"><a style="color:rgb(0,0,0)" href="http://www.lanepl.org" target="_blank">www.lanepl.org</a></span></font></span></span></span></span></font></span></div></div></div></div></div></div></div></div></div></div></div>