<div dir="ltr"><div>Hi Jim,</div><div><br></div><div>I have had this same problem before with the Windows Photo Viewer program. I couldn't fix it so I installed an off brand image viewer as default. I don't think it has anything to do with malware, but I suspect a Microsoft update caused the issue so I hope a future update will fix it. You could probably re-image the computer and load the profile fresh.</div><div><br></div><div>Nick<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jul 6, 2020 at 3:56 PM Jim Lack via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">We’re dealing with an issue on a couple of our Circulation computers that has us scratching our heads. Hoping someone has run across this in the past and has a solution.
On two of our Circulation computers, when Circ is logged in and tries to open the calculator, the calculator momentarily opens up but then closes. If I log in as another user, the calculator works fine. There is one other computer in Circ that is working
perfectly fine. Logged in as Circ, the calculator opens without a hitch. I deleted the circ user profile and logged back in to load a fresh profile but the problem remains. The problem seems to be tied to only this user login on these two computers. I
removed and re-installed the calculator but still the problem persists. Any ideas?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">Jim Lack<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">Network Manager<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">Rocky River Public Library<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif">440-895-3765<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:14pt;font-family:"Times New Roman",serif"><a href="mailto:j.lack@rrpl.org" target="_blank">j.lack@rrpl.org</a><u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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</blockquote></div><br clear="all"><br>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">Nick W. Kelley: MLIS<br>Technology Services Manager <br>Avon Lake Public Library<br>440-933-6418<br><a href="mailto:nkelley@avonlake.lib.oh.us" target="_blank">nkelley@avonlake.lib.oh.us</a></div></div></div></div>