<div dir="ltr">Most of the libraries I work with don't follow OPLINTECH, but the following applies to most of them:<div><br></div><div><u>What software do you have on your public computers?</u></div><div>MS Office, Chrome, Firefox, Edge. For the most part that's all that matters. The browsers, of course, seem to get the majority of use, although that's anecdotal observations (ref. the next question).</div><div><br></div><div><u>Do you have any way to measure how much different programs are used?</u></div><div>Currently no. I've had this same idea in my ToDo List for quite a few years now, but it's on the back burner and other things keep jumping the queue. On a Windows computer, you'd either need to be using a menu program to launch your applications and thus be able to collect stats or you'd need a service that's running in the background that monitors what applications are being launched. I don't know if such a service exists out there...haven't looked, but would be curious to know. I don't much care for the idea of a controlled menu launcher...did that stuff years ago, but that era has long passed and don't expect it to come back into style any time soon. My thought, if such a monitoring service doesn't exist, was to do a poor-man's solution by modifying the desktop shortcuts to point to a custom script that increments a counter on the server for each application that gets launched. It wouldn't be as fool-proof as a menu launcher, nor as comprehensive as a monitoring service running in the background. But that was my thought on the matter. Again...it's a backburner concept that I haven't put any development time into nor any additional thought other than what I mentioned above. So...</div><div><br></div><div><u>has the number of public computers you offer changed, or the nature of the computers?</u><br></div><div>Most of my libraries with just 3-4 patron computers normally...still use those 3-4 patron computers. Most of my libraries with more than that have removed several to half of them from service. This is generally to accomodate a little bit of distancing in a computer cluster. Some have physically removed them to a storage location. Some have simply covered them with plastic. I think at least one library with at least 10 patron computers still has them all in service. Generally, the number of computers, even halved, still seems to meet patron needs with reduced patron traffic and all.</div><div><br></div><div>As for the nature of the computers changing...MMMmmmm, yeah, I'd say they've definitely been grumpier this year. I've had groups of them spontaneously eat themselves alive, requiring full Windows reinstalls...something I almost NEVER needed to do prior to Windows 10. Most recently, the latest rebelliousness at several different libraries has been to suddenly freeze and go unresponsive, requiring a forced power off. That's something that usually indicates hardware issues, but I know that not to be the case on these. So, yeah. The nature of the computers has definitely changed this past year. But I put the blame 100% squarely on Microsoft's hideous Windows 10 patching processes for that.</div><div><br></div><div><br></div><div>HTH,</div><div>Chad<br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div>______________________________<br><b>Chad Neeper</b><br><font size="1">Senior Systems Engineer</font><br><br><b>Level 9 Networks</b><br><font size="1">740-548-8070 (voice)<br>866-214-6607 (fax)</font><br><br><font size="1"><i>Full IT/Computer consulting services -- Specialized in public libraries</i></font><br></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Nov 5, 2020 at 3:11 PM Phil Shirley via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal">What software do you have on your public computers? Do you have any way to measure how much different programs are used?<u></u><u></u></p>
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<p class="MsoNormal">Also, has the number of public computers you offer changed, or the nature of the computers?<u></u><u></u></p>
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<p class="MsoNormal">We have Microsoft Office (Word, Excel, PowerPoint, Publisher) and web browsers. The ones in the room where we teach classes sometimes (not these days of course) also have things like Audacity, Inscape and Gimp. We had Photoshop on some
of them for a couple of months while we offered some classes on that, but it was too expensive to have long-term.<u></u><u></u></p>
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<p class="MsoNormal">Phil<u></u><u></u></p>
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<p class="MsoNormal" style="line-height:115%"><b><span style="font-family:Arial,sans-serif">Phil Shirley</span></b><span style="font-size:10pt;line-height:115%;font-family:Arial,sans-serif"><br>
<i>IT Manager</i><br>
<b>Cuyahoga Falls Library</b></span><span style="font-size:9pt;line-height:115%;font-family:Arial,sans-serif">
</span><span style="font-size:10pt;line-height:115%;font-family:Arial,sans-serif"><br>
<b>p.</b> 330.928.2117 x109 <b>e.</b> <a href="mailto:pshirley@cuyahogafallslibrary.org" target="_blank">
<span style="color:windowtext;text-decoration:none">pshirley@cuyahogafallslibrary.org</span></a>
<br>
<b>w. </b><a href="http://www.cuyahogafallslibrary.org/" target="_blank"><span style="color:windowtext;text-decoration:none">cuyahogafallslibrary.org</span></a>
<b>a. </b>2015 Third Street, Cuyahoga Falls, OH 44221<u></u><u></u></span></p>
<p class="MsoNormal"><a href="https://www.facebook.com/fallslibrary/" target="_blank"><span style="font-size:10pt;font-family:Arial,sans-serif;color:windowtext;text-decoration:none"><img border="0" width="24" height="24" id="gmail-m_-6514599567857523663Picture_x0020_5" src="cid:1759a13bbcea18c371"></span></a>
<span style="font-size:10pt;font-family:Arial,sans-serif"> </span><a href="https://twitter.com/FallsLibrary" target="_blank"><span style="font-size:10pt;font-family:Arial,sans-serif;color:windowtext;text-decoration:none"><img border="0" width="24" height="24" id="gmail-m_-6514599567857523663Picture_x0020_6" src="cid:1759a13bbceafa3b82"></span></a><span style="font-size:10pt;font-family:Arial,sans-serif"> </span><a href="https://www.instagram.com/fallslibrary/" target="_blank"><span style="font-size:10pt;font-family:Arial,sans-serif;color:windowtext;text-decoration:none"><img border="0" width="24" height="24" id="gmail-m_-6514599567857523663Picture_x0020_4" src="cid:1759a13bbcebdbb393"></span></a><u></u><u></u></p>
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