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<p>Hi,</p>
<p>We're having a problem with our receipt printers that we just
can't figure out. Could anyone give me any ideas?<br>
</p>
<p>They're Star TSP 143, connected to the computer by USB (Windows
10). Ever since the July Windows updates came out, they stop
working occasionally. Rebooting the computer often (but not
always) seems to cause this. Restarting the spooling service makes
the printer work again (sometimes I also print a test page, which
often seems to be a necessary step). I have uninstalled them and
re-installed, and gotten the latest driver.</p>
<p>This affects all of our USB-connected Star receipt printers. We
have two Star printers connected by network that don't seem to be
affected.<br>
</p>
<p>Thanks for any help you can give me on this.<br>
</p>
<p>Phil<br>
</p>
<p><b><span style="font-family:"Arial",sans-serif">Phil
Shirley</span></b><span
style="font-size:10.0pt;line-height:115%;font-family:"Arial",sans-serif"></span><br>
<span
style="font-size:10.0pt;line-height:115%;font-family:"Arial",sans-serif"></span>
</p>
<p class="MsoNormal" style="line-height:115%"><span
style="font-size:10.0pt;line-height:115%;font-family:"Arial",sans-serif"><i>IT
Manager</i><br>
<b>Cuyahoga Falls Library</b></span><span
style="font-size:9.0pt;line-height:115%;font-family:"Arial",sans-serif"></span><span
style="font-size:10.0pt;line-height:115%;font-family:"Arial",sans-serif"><br>
<b>p.</b> 330.928.2117 x109 <b>e.</b> <a
href="mailto:pshirley@cuyahogafallslibrary.org"> <span
style="color:windowtext;text-decoration:none">pshirley@cuyahogafallslibrary.org</span></a>
<br>
<b>w. </b><a href="http://www.cuyahogafallslibrary.org/"><span
style="color:windowtext;text-decoration:none">cuyahogafallslibrary.org</span></a>
<b>a. </b>2015 Third Street, Cuyahoga Falls, OH 44221</span></p>
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