<div dir="ltr">A newsletter with some useful information about ECF. Apologies for duplication.<br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><br></div> Don Yarman<br> Director, Ohio Public Library Information Network<br> 2323 W Fifth Ave Suite 130, Columbus OH 43204<br> <a href="mailto:don@oplin.ohio.gov" target="_blank">don@oplin.ohio.gov</a> | 614.728.5250<br></div></div></div><br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>From: <strong class="gmail_sendername" dir="auto">USAC</strong> <span dir="auto"><<a href="mailto:DoNotReply@usac.org">DoNotReply@usac.org</a>></span><br>Date: Tue, Jul 13, 2021 at 6:01 PM<br>Subject: Emergency Connectivity Fund Program Newsletter - July 13<br>To: <<a href="mailto:don@oplin.ohio.gov">don@oplin.ohio.gov</a>><br></div><br><br><u></u>
<div bgcolor="#F7F7F7" text="#000000" style="background-color:#f7f7f7;font-family:Calibri,Candara,Segoe,'Segoe UI',Optima,Arial,sans-serif;line-height:115%;font-size:14px;color:#616161;padding:0px">
<div style="font-size:1px;display:none!important">ECF Office Hours Tomorrow</div>
<div style="font-size:0;line-height:0">
<img src="https://click.outreach.usac.org/open.aspx?ffcb10-fecb107077660378-fe2817757d65027b741273-fe391570756406797d1477-ff051572736504-fe641c717167047d761c-ffcf14&d=100148&bmt=0" width="1" height="1" alt="">
</div>
<table width="100%" border="0" cellpadding="0" cellspacing="0" align="center">
<tbody><tr>
<td align="center" valign="top">
<table width="100%" cellspacing="0" cellpadding="0" border="0">
<tbody><tr>
<td align="center" valign="top" width="100%">
<table cellpadding="0" cellspacing="0" width="600">
<tbody><tr>
<td align="center" style="text-align:center;line-height:normal!important;color:#616161;font-family:Calibri,Candara,Segoe,"Segoe UI",Optima,Arial,sans-serif;font-size:12px;padding:10px 0px">
<a href="https://view.outreach.usac.org/?qs=ddce5dc99fe2bb8787a2086e155c1e2cc4091fe2f69326e2d5d09898aea69b98fc6cdf32c14329aadce3f4dfeaa68e9c649433fadadbcfea1efc210f57661e25a7c8bd42ad3049cd" style="color:#006ff4!important" target="_blank">View</a> this email as a web page.
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
</td>
</tr>
<tr>
<td align="center">
<table cellspacing="0" cellpadding="0" border="0" width="600" align="center">
<tbody><tr>
<td>
<table style="background-color:#ffffff;border:15px solid #ffffff;font-size:14px;font-family:Calibri,Candara,Segoe,'Segoe UI',Optima,Arial,sans-serif;line-height:115%;color:#616161" cellspacing="0" cellpadding="0" bgcolor="#FFFFFF" width="100%">
<tbody><tr>
<td align="center" valign="top">
<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%">
<tbody><tr>
<td style="padding:0px">
<table border="0" cellpadding="0" cellspacing="0" width="100%">
<tbody><tr>
<td align="center" valign="top">
<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr>
<td align="left" valign="top">
<table cellspacing="0" cellpadding="0" style="width:100%">
<tbody>
<tr>
<td valign="top" style="width:100%">
<table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="min-width:100%"><tbody><tr><td><table width="100%" cellspacing="0" cellpadding="0"><tbody><tr><td align="center"><img src="http://image.S10.exacttarget.com/lib/fe391570756406797d1477/m/1/af475085-15ac-4717-aa40-fd55962d7bf7.png" alt="USAC Banner" height="113" width="680" style="display:block;padding:0px;text-align:center;height:113px;width:680px;border:0px"></td></tr></tbody></table></td></tr></tbody></table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td align="center" valign="top">
<table align="left" border="0" cellpadding="0" cellspacing="0" width="100%">
<tbody>
<tr>
<td align="left" valign="top">
<table cellspacing="0" cellpadding="0" style="width:100%">
<tbody>
<tr>
<td valign="top" style="width:100%">
<table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color:transparent;min-width:100%;border-top:0px;border-right:0px;border-bottom:2px solid #616161;border-left:0px"><tbody><tr><td style="padding:5px 0px"><h1 style="color:#006ff4;font-family:Calibri,Candara,Segoe,"Segoe UI",Optima,Arial,sans-serif;font-size:29px;font-style:normal;font-weight:500;line-height:100%;text-align:center">
Emergency Connectivity Fund Program Newsletter</h1></td></tr></tbody></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color:transparent;border:0px;min-width:100%"><tbody><tr><td style="padding:10px 10px 5px">July 13, 2021</td></tr></tbody></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color:transparent;min-width:100%"><tbody><tr><td style="padding:0px 10px"><table style="width:100.0%;border-collapse:collapse;border:undefined" width="100%">
<tbody><tr>
<td style="padding:0in 7.5pt 0in 7.5pt">
<span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">The <b>Emergency Connectivity Fund Program application filing window is open! </b></span><span style="font-family:"Source Sans Pro",sans-serif">This application filing window opened on Tuesday, June 29, 2021 and will close on August 13, 2021. During this window, applicants may submit requests for funds for the purchase of eligible </span><span style="font-family:"Source Sans Pro",sans-serif">equipment and services made</span>
<span style="font-family:"Source Sans Pro",sans-serif"> between July 1, 2021 and June 30, 2022 to meet the remote learning needs of students, school staff, and library patrons who would otherwise lack access to connected devices and broadband connections sufficient to engage in remote learning.</span> </span></span></span></span><br>
<br>
<span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">For more information about the Program, please visit the </span><span style="font-family:"Source Sans Pro",sans-serif"><a href="https://click.outreach.usac.org/?qs=8307b8491a797f6ec49956bb3d92e2f4bb5124ce9788c5e30cb6ca8ecb3e96f435744ddce266a9203c9f84055165dd945497fbf6f583e297" style="color:blue;text-decoration:underline" target="_blank"><span style="color:#0070c0">FCC website</span></a></span>
<span style="font-family:"Source Sans Pro",sans-serif"> for a set of FAQs that cover a number of topics, including eligible entities, eligible equipment and services, eligible locations, reasonable support amounts, and unmet needs. New questions and responses are being added to FAQs, so be sure to check back periodically for more updates. </span></span></span></span></span><br>
<br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><b><span style="font-family:"Source Sans Pro",sans-serif">Need Help?</span></b></span></span></span></span><br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">USAC will continue to host </span><span style="font-family:"Source Sans Pro",sans-serif"><a href="https://click.outreach.usac.org/?qs=8307b8491a797f6ed28a5777e4f6432b88b9ea26765757ce6af0811274ca28140832dcfef9d620b088d77ad209dabe57127cac8a693beb61" style="color:blue;text-decoration:underline" target="_blank"><span style="color:#0070c0">weekly office hours</span></a></span><span style="font-family:"Source Sans Pro",sans-serif"> where applicants and service providers can ask questions and get information about the Emergency Connectivity Fund Program application process. Register for this week’s office hours session being held this Wednesday, July 14, 2021.</span>
</span></span></span></span><br>
<ul>
<li style="margin-bottom:11px">
<span style="font-size:12pt"><span style="line-height:107%"><span><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">Wednesday, July 14 @ 3 p.m. ET: Emergency Connectivity Fund Overview Office Hours – </span><span style="font-family:"Source Sans Pro",sans-serif"><a href="https://click.outreach.usac.org/?qs=8307b8491a797f6e329a6550b33fe4a77265f639c941d9b0d6891b6e4e30feb038c8f96291434082ee2c77d09af560d57ad255c2057bcdb4" style="color:blue;text-decoration:underline" target="_blank"><span style="color:#0070c0">Register</span></a></span></span></span></span></span></span></li></ul><span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black">
<span style="font-family:"Source Sans Pro",sans-serif">Applicants and service providers can also contact the Emergency Connectivity Fund Customer Support Center (CSC) with questions at (800) 234-9781 Monday – Friday from 8 a.m. to 8 p.m. ET.</span></span></span></span></span><br>
<br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><b><span style="font-family:"Source Sans Pro",sans-serif">Training</span></b></span></span></span></span><br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">USAC offers E-learning modules</span><span style="font-family:"Source Sans Pro",sans-serif">, including a Program Overview video and an </span></span></span></span><span style="line-height:115%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">Emergency Connectivity Fund</span></span></span></span></span><br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">FCC Form 471 Walkthrough video, to help applicants successfully participate in the Emergency Connectivity Fund Program. </span></span></span></span></span><br>
<br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">Visit the </span><span style="font-family:"Source Sans Pro",sans-serif"><a href="https://click.outreach.usac.org/?qs=8307b8491a797f6e2636996505c3ac1a237c82b1112108577b2c3bf6d86b4ab079bbc4dc8e73930158acc5eddaa01fa45c0a40b16c0f6ba4" style="color:blue;text-decoration:underline" target="_blank"><span style="color:#0070c0">Training</span></a></span> <span style="font-family:"Source Sans Pro",sans-serif">section of the Emergency Connectivity Fund Program website</span>
<span style="font-family:"Source Sans Pro",sans-serif"> to view trainings, access E-learning modules, register for office hour sessions, and view recordings of past trainings and office hours sessions.</span></span></span></span></span><br>
<br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">Applicants can also find more information regarding the Emergency Connectivity Fund <a href="https://click.outreach.usac.org/?qs=8307b8491a797f6e8234514721582af7d5e907b65f59e26dac4061d4a4b65ac244a4fa066dc778e0085b5b5e3c02827bc551c733d2c5699d" style="color:#006ff4;text-decoration:underline" title="FCC Form 471 " target="_blank">FCC Form 471</a> on the Program website. </span></span></span></span></span><br>
<br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><b><span style="font-family:"Source Sans Pro",sans-serif">Frequently Asked Questions</span></b></span></span></span></span><br>
<br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><b><span style="font-family:"Source Sans Pro",sans-serif">Do you need to participate in E-Rate to participate in the </span></b></span></span></span><b><span style="line-height:115%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">Emergency Connectivity Fund </span></span></span></span></b></span><span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><b><span style="font-family:"Source Sans Pro",sans-serif">Program?</span></b>
</span></span></span></span><br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">No, you do not need to be a current (or future) E-rate participant to be eligible for the ECF Program.</span></span></span></span></span><br>
<br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><b><span style="font-family:"Source Sans Pro",sans-serif">Can applicants pay upfront and seek support for multiyear contracts (e.g. the 2021-22 and 2022-23 school years) in the first application window?</span></b></span></span></span></span><br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">No. Applicants may only seek support for the monthly costs of services delivered between July 1, 2021 and June 30, 2022. Approved applicants may not seek reimbursement until after the services have been delivered.</span></span></span></span></span><br>
<br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><b><span style="font-family:"Source Sans Pro",sans-serif">What if an applicant previously signed a multiyear contract (that includes this coming school year)? Can they apply for the services for this coming school year from the preexisting contract? </span></b></span></span></span></span><br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">Applicants may seek reimbursement for the services that will be delivered between July 1, 2021 and June 30, 2022 on a preexisting contract if they are being provided to students, school staff, or library patrons with unmet needs. </span></span></span></span></span><br>
<br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><b><span style="font-family:"Source Sans Pro",sans-serif">Are fees for unreturned leased equipment eligible for </span></b></span></span></span><span style="line-height:115%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif"><b>Emergency Connectivity Fund</b> </span></span></span></span></span><span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><b><span style="font-family:"Source Sans Pro",sans-serif">support?</span></b>
</span></span></span></span><br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">No. Charges for unreturned leased equipment are ineligible for Emergency Connectivity Fund support. Charges for termination liability (early termination), penalty surcharges and other charges not associated with the purchase of equipment or services are ineligible.</span></span></span></span></span><br>
<br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><b><span style="font-family:"Source Sans Pro",sans-serif">If a school district provides a personal Wi-Fi hotspot and broadband service to a percentage of unserved students for use at home, and if the school district also applies for Wi-Fi hotspots on school buses, is this considered to be a duplicative service?</span></b></span></span></span></span><br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">No, it would not be considered a duplicative service. A school may obtain funding for student hotspots and internet service, as well as hotspots for use on school buses. Schools must certify that they are serving an unmet need at the time they submit their application and be able to provide additional information, if requested.</span></span></span></span></span><br>
<br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><b><span style="font-family:"Source Sans Pro",sans-serif">Can schools request </span></b></span></span></span><b><span style="line-height:115%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">Emergency Connectivity Fund </span></span></span></span></b></span><span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><b>
<span style="font-family:"Source Sans Pro",sans-serif">support for a small number of replacement devices that may be needed during the school year?</span></b></span></span></span></span><br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">No. Applicants are limited to reimbursement of one connected device per student and cannot request additional connected devices or other equipment to account for anticipated loss or breakage.</span></span></span></span></span><br>
<br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><b><span style="font-family:"Source Sans Pro",sans-serif">What is the process for seeking a waiver of the $400 limit if the reasonable cost to purchase connected devices for students, school staff, or patrons with disabilities is higher than $400 and the public interest warrants deviation from the general rule? </span></b></span></span></span></span><br>
<ul>
<li>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">Waivers must be requested from the FCC by filing in WC Docket No. 21-93. We encourage applicants to file their request for waiver as soon as they are aware of the need, although applicants will have 30 days from the date of the funding commitment decision letter.</span></span></span></span></span></li><li>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">Applicants may file a request for waiver of </span></span></span></span><span style="line-height:115%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">Emergency Connectivity Fund </span></span></span></span></span><span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black">
<span style="font-family:"Source Sans Pro",sans-serif">rules before filing an application, however, we remind applicants that applications must be filed by August 13, 2021, even if requests for waiver have not been resolved by that date. Applicants may still be approved for funding for up to $400 per device even if the applicant has or will submit a waiver to request additional funding for the connected devices for use by students, school staff or library patrons with disabilities.</span></span></span></span></span></li></ul><span style="color:#000000"><span style="font-size:12pt"><span style="background:white"><span style="font-family:"Times New Roman",serif"><strong>
<span style="font-family:"Source Sans Pro",sans-serif">If a school reopens, and students and school staff are attending school in person, is off-campus equipment or service for that student or teacher still eligible for </span></strong></span></span></span></span><span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif"><b>Emergency Connectivity Fund</b> </span></span></span></span></span><span style="color:#000000"><span style="font-size:12pt"><span style="background:white"><span style="font-family:"Times New Roman",serif"><strong><span style="font-family:"Source Sans Pro",sans-serif">support?</span>
</strong></span></span></span></span><br>
<span style="font-size:12pt"><span style="background:white"><span style="font-family:"Times New Roman",serif"><span style="font-family:"Source Sans Pro",sans-serif"><span style="color:#000000">Yes. Such equipment and services are eligible if needed to meet the remote learning needs of students, such as homework, or school staff who would otherwise lack sufficient access to connected devices and/or a broadband internet access connection while off campus.</span></span></span></span></span><br>
<br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">The FCC continues to update its FAQs as new questions come in. Additional FAQs are available at: </span><span style="font-family:"Source Sans Pro",sans-serif"><a href="https://click.outreach.usac.org/?qs=8307b8491a797f6ec49956bb3d92e2f4bb5124ce9788c5e30cb6ca8ecb3e96f435744ddce266a9203c9f84055165dd945497fbf6f583e297" style="color:blue;text-decoration:underline" target="_blank"><span style="color:#0070c0">www.fcc.gov/emergency-connectivity-fund-faqs</span></a></span><span style="font-family:"Source Sans Pro",sans-serif">. </span></span></span></span></span><br>
<br>
<span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><b><span style="font-family:"Source Sans Pro",sans-serif">For More Information</span></b></span></span></span></span><br>
<span style="font-size:12pt"><span style="line-height:115%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">More detail on the Program is available in the FCC </span><span style="font-family:"Source Sans Pro",sans-serif"><a href="https://click.outreach.usac.org/?qs=8307b8491a797f6e6354104100d0c9a67aa4d364f7f13dcbb2b948fe57464c7a7cc5dea2d78d69744864013e475b4989cc39fd3b5d954b1d" style="color:blue;text-decoration:underline" target="_blank"><span style="color:#0563c1">Order</span></a></span> <span style="font-family:"Source Sans Pro",sans-serif">that established the Emergency Connectivity Fund Program. To learn more, please visit </span><span style="font-family:"Source Sans Pro",sans-serif">
<a href="https://click.outreach.usac.org/?qs=8307b8491a797f6e759f6cc9305fe4b038597cf6298be173b998cc73ab9624d82c9ea3ef5dd0836bdf0183dcb05795b87e0da047bbd10a45" style="color:blue;text-decoration:underline" target="_blank"><span style="color:#0563c1">EmergencyConnectivityFund.org</span></a></span> <span style="font-family:"Source Sans Pro",sans-serif">and sign up for</span><span style="font-family:"Source Sans Pro",sans-serif"><a href="https://click.outreach.usac.org/?qs=8307b8491a797f6ea018fe1392e71ea7af1917a935fe301919f7c009b81c65ae2495a2508998f2866ea41037eafdee204bf1172289d5527d" style="color:blue;text-decoration:underline" target="_blank"> <span style="color:#0070c0">Emergency Connectivity Fund Program emails</span></a></span><span style="color:blue"><span style="text-decoration:underline"><span style="font-family:"Source Sans Pro",sans-serif"><span style="text-decoration:none"><span>. </span></span></span>
</span></span>
<span style="font-family:"Source Sans Pro",sans-serif">The FCC’s announcement of the application filing window is available on their </span><span style="font-family:"Source Sans Pro",sans-serif"><a href="https://click.outreach.usac.org/?qs=8307b8491a797f6e50be71e5af85246c6ba51a3be5fa919c6c551b829e2b5894882408d0e9bd527e96b441f4b72e3b904dc3164306789a1d" style="color:blue;text-decoration:underline" target="_blank"><span style="color:#0563c1">website</span></a></span><span style="font-family:"Source Sans Pro",sans-serif">.</span></span></span></span></span><br>
</td></tr><tr>
<td style="padding:0in 7.5pt 0in 7.5pt">
<br>
<span style="font-size:12pt"><span style="line-height:107%"><span style="font-family:"Times New Roman",serif"><span style="color:black"><span style="font-family:"Source Sans Pro",sans-serif">Applicants and service providers can also contact the Emergency Connectivity Fund Customer Support Center (CSC) with questions at (800) 234-9781 Monday – Friday from 8 a.m. to 8 p.m. ET.</span></span></span></span></span><br>
</td></tr></tbody></table></td></tr></tbody></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="min-width:100%"><tbody><tr><td style="padding:15px 0px 0px"><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color:#f7f7f7;min-width:100%"><tbody><tr><td style="padding:15px 0px 15px 10px"><div id="m_354814608091495217msg_id_1056">
<span><span style="font-size:16px">Need Help? Contact Us!</span></span><div>
Please contact the Emergency Connectivity Fund Customer Support Center (CSC) at (800) 234-9781 or create a case in the ECF Portal. </div></div></td></tr></tbody></table></td></tr></tbody></table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
</td>
</tr>
<tr>
<td valign="top">
<table width="100%" cellspacing="0" cellpadding="0" border="0">
<tbody><tr>
<td align="center" valign="top" width="100%">
<table style="width:600px">
<tbody>
<tr>
<td><p style="line-height:normal!important;color:#616161;font-family:Calibri,Candara,Segoe,"Segoe UI",Optima,Arial,sans-serif;font-size:12px">The information contained in this electronic communication and any attachments and links to websites are intended for the exclusive use of the addressee(s) and may contain confidential or privileged information. If you are not the intended recipient, or the person responsible for delivering this communication to the intended recipient, be advised you have received this communication in error and that any use, dissemination, forwarding, printing, or copying is strictly prohibited. Please notify the sender immediately and destroy all copies of this communication and any attachments.</p>
<p style="text-align:center;line-height:normal!important;color:#616161;font-family:Calibri,Candara,Segoe,"Segoe UI",Optima,Arial,sans-serif;font-size:12px">This email was sent to: <a href="https://click.outreach.usac.org/?qs=8307b8491a797f6eb80f9ffdc5a7f1bb6fdfb8fef256f0a90b745a86828a00b7c1bbf28698a041c0686bffd34d355ff46e3bec5f987ddbfd" style="color:#006ff4!important" target="_blank">don@oplin.ohio.gov</a>. Please do not reply to this email.</p>
<p style="text-align:center;line-height:1.2em!important;color:#404040;font-family:Calibri,Candara,Segoe,"Segoe UI",Optima,Arial,sans-serif;font-size:12px">
USAC | 700 12th Street NW, Suite 900 | Washington, DC 20005<br>
<a href="https://click.outreach.usac.org/?qs=8307b8491a797f6e7c1ac7b8b20c9d1753928bcd9b9cc79caa8ca2258bc10f0a3d52cc8f2a42df33e2eb84bfda3a5397628395711cd2be1d" rel="noopener" style="color:#006ff4!important" target="_blank">www.usac.org</a> | © 1997- 2021 USAC | All Rights Reserved | <a href="https://click.outreach.usac.org/?qs=8307b8491a797f6e4cc8e85130fba167d7b6c1c291e524d6edba3201fcbc1d66f054bde4f0385eb37b092b551ef7216be6bc57f211158d1a" rel="noopener" style="color:#006ff4!important" target="_blank">USAC
Privacy Policy</a>
</p></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
</div>
</div></div>