<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">Has anyone ran into an issue with Hoopla where trying to borrow any title gives a “There was an error loading (Title Name)” Error? And any advice on fixing this issue?<br>
<br>
The patron’s account is Enabled and has correct user information. A contact form has also been submitted to Hoopla multiple times.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:black">Jacob Fletcher</span></b><b><span style="font-size:8.0pt;color:black"></span></b><b><span style="font-size:14.0pt;color:black"></span></b><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:black">ACP Library Assist</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"></span><b><span style="color:black">ant, G.O.O. Tech Trainer</span></b><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">(937) 587-2085 | <a href="http://www.adamscolibrary.org" title="www.adamscolibrary.org">
<span style="color:blue">www.adamscolibrary.org</span></a></span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;color:black"><img border="0" width="304" height="68" style="width:3.1666in;height:.7083in" id="Picture_x0020_1" src="cid:image001.png@01D7980E.0CBA50A0" alt="cid:098f2eea-5bb3-40a6-8ee6-af659e0de33a"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><a href="https://www.facebook.com/AdamsCountyPublicLibrary" title=""https://www.facebook.com/AdamsCountyPublicLibrary" "><span style="font-size:12.0pt;color:blue;text-decoration:none"><img border="0" width="32" height="32" style="width:.3333in;height:.3333in" id="Picture_x0020_2" src="cid:image002.png@01D7980E.0CBA50A0" alt="cid:68d8b8f6-91b5-4ff9-93a3-3240e2fcd653"></span></a><span style="font-size:12.0pt;color:black">
</span><a href="https://www.instagram.com/adamscolibrary/" title=""https://www.instagram.com/adamscolibrary/" "><span style="font-size:12.0pt;color:blue;text-decoration:none"><img border="0" width="33" height="33" style="width:.3416in;height:.3416in" id="Picture_x0020_3" src="cid:image003.png@01D7980E.0CBA50A0" alt="cid:930cf4f1-e123-45c1-9e72-6be145c597d1"></span></a><span style="font-size:12.0pt;color:black"> </span><a href="http://www.twitter.com/AdamsCoLibrary" title=""http://www.twitter.com/AdamsCoLibrary" "><span style="font-size:12.0pt;color:blue;text-decoration:none"><img border="0" width="33" height="33" style="width:.3416in;height:.3416in" id="Picture_x0020_4" src="cid:image004.png@01D7980E.0CBA50A0" alt="cid:721b1a19-a832-4304-a60a-960e781eeda9"></span></a><span style="font-size:12.0pt;color:black"> </span><a href="http://www.youtube.com/user/AdamsCountyLibrary" title=""http://www.youtube.com/user/AdamsCountyLibrary" "><span style="font-size:12.0pt;color:blue;text-decoration:none"><img border="0" width="33" height="33" style="width:.3416in;height:.3416in" id="Picture_x0020_5" src="cid:image005.png@01D7980E.0CBA50A0" alt="cid:38c698ca-60b6-4a7f-8d3a-da31c863405f"></span></a><span style="font-size:12.0pt;color:black"> </span><a href="https://adamscolibrary.org/?feed=rss" title=""https://adamscolibrary.org/?feed=rss" "><span style="font-size:12.0pt;color:blue;text-decoration:none"><img border="0" width="33" height="33" style="width:.3416in;height:.3416in" id="Picture_x0020_6" src="cid:image006.png@01D7980E.0CBA50A0" alt="cid:feb5e297-194e-4939-8429-1c34dd05fdae"></span></a><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>