<div dir="ltr"><div>I also had a good experience switching from POTS to OnSIP for hosted VOIP with Yealink phones (bought separately). What differentiated OnSIP was that they offered a per-feature pricing model, as an alternative to the per-user model. Since libraries have many more handsets than lines, buying a set of features rather than a quantity of users enabled me to switch to OnSIP for 30% of what the library paid for the same number of POTS lines. It was highly configurable, as well, and both the handset features and system features (such as pre-scheduling announcement messages for holiday dates, etc) were a big hit. As with any phone migration, the only big caveat is to ensure the vendor can verify your local numbers' portability in writing before committing. <br></div><div><br></div><div>For digital faxing, I used Interfax. I agree with all Tyson's points about the benefits of digital faxing! Interfax is just a volume digital fax vendor, so it can be a cost efficient option, and give you flexibility about how you'll configure email addresses, copiers, staff management, etc. The library offered self-serve outbound faxing via copiers, and inbound faxes went to a shared mailbox that staff could print on request. When I last worked with that setup, I did not yet have a way to vend - a managed services provider might close that self-service vending gap. <br></div><div><br></div><div>The other caveat that may arise about removing all POTS lines is whether any system is using the POTS lines for monitoring (fire, elevator, security, etc). Some monitoring services will offer cellular modem as an alternate communication method. In some situations (such as for elevators), local regulations may require that a dedicated POTS line be retained. It can be worth factoring these costs into migration planning. <br></div><div><br></div><div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div>Jessica D. Dooley</div><div>Infrastructure Specialist</div><div>Ohio Public Library Information Network<br></div><div><a href="mailto:jessica@oplin.ohio.gov" target="_blank">jessica@oplin.ohio.gov</a></div><div>614-728-5254<br></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Sep 1, 2021 at 9:56 AM Tyson Horton via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">We went with a company called Onsip with Grandstream phones. We have been happy so far. We started using them a couple years ago. We also had to work with our local Copy/Printer company, that maintains our printers and scanners, to get set up with a virtual faxing system (Efax) to eliminate our fax lines as well, but keep our number. All of our faxes still go out through a copy/scanner from our number, but the incoming faxes come in to an email address. That took some getting used to with the staff, but we have been managing well. It greatly decreased our "junk faxes" that come in. You are able to preview before you print, so that is nice.<div><br></div><div><a href="http://www.onsip.com" target="_blank">www.onsip.com</a></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Aug 31, 2021 at 3:27 PM Colleen Sandusky via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div lang="EN-US">
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<p class="MsoNormal">We are looking at replacing our phone system soon. Does anyone have any recommendation? Any systems to stay away from? We are not interest in VOIP and we have less than 20 handsets with 4 lines. We are currently using an Executone system,
which is fine but was obsolete when it was purchased. <u></u><u></u></p>
<p class="MsoNormal">Thanks,<u></u><u></u></p>
<p class="MsoNormal">Colleen Sandusky<br>
Loudonville Public Library<u></u><u></u></p>
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