<div dir="ltr">Second for Reboot Restore Rx Pro. Discount licenses are available through <a href="https://www.techsoup.org/">https://www.techsoup.org/</a> and good for any build on the current version, not a reoccurring annual license.<div><br></div><div>Thanks,</div><div><br></div><div>Tim<br><div><br></div><div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span style="font-size:12.8px">Tim Laino, Manager, Systems & Technology Services</span><br style="font-size:12.8px"><span style="font-size:12.8px">Wadsworth Public Library</span><br style="font-size:12.8px"><span style="font-size:12.8px">132 Broad Street</span><br style="font-size:12.8px"><span style="font-size:12.8px">Wadsworth, OH 44281</span><br style="font-size:12.8px"><span style="font-size:12.8px">330-335-2600</span><br></div></div></div></div></div></div></div></div></div><br></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Sep 26, 2022 at 11:34 AM Melissa Percic via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">We just moved from DeepFreeze to Reboot Restore Rx. At least so far it seem to be doing what we need it to do.<br>
<br>
<br>
Melissa Percic<br>
Carnegie Public Library<br>
219 E 4th St.<br>
East Liverpool, OH 43920<br>
330-385-2048 x105<br>
<a href="http://carnegie.lib.oh.us" rel="noreferrer" target="_blank">carnegie.lib.oh.us</a><br>
<br>
<br>
<br>
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Today's Topics:<br>
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1. Re: Trouble with DeepFreeze (Mindy Holmes)<br>
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Message: 1<br>
Date: Mon, 26 Sep 2022 14:53:11 +0000<br>
From: Mindy Holmes <<a href="mailto:mindy.holmes@masonpl.org" target="_blank">mindy.holmes@masonpl.org</a>><br>
To: "<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>" <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>><br>
Subject: Re: [OPLINTECH] Trouble with DeepFreeze<br>
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Thanks, guys. Have done that. DeepFreeze acknowledges this as a known issue with Windows 10. I even got to go on 8.64 ahead of schedule which did not fix the issue. 8.63 seems to be the update, according to DeepFreeze, that sparked this issue with Windows 10 H2.<br>
<br>
From: Technology Coordinator <<a href="mailto:techco@acdl.info" target="_blank">techco@acdl.info</a>><br>
Sent: Monday, September 26, 2022 10:48 AM<br>
To: Larry Ritchie <<a href="mailto:lritchie@tusclibrary.org" target="_blank">lritchie@tusclibrary.org</a>><br>
Cc: <a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>; Mindy Holmes <<a href="mailto:mindy.holmes@masonpl.org" target="_blank">mindy.holmes@masonpl.org</a>><br>
Subject: Re: [OPLINTECH] Trouble with DeepFreeze<br>
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CAUTION: This email originated outside the organization! Please exercise caution when clicking links or opening attachments. Do not provide any personal or sensitive information. When in doubt, contact your IT Department.<br>
<br>
Mindy,<br>
<br>
Larry is correct, the thawing and running updates are crucial. We schedule regular updates.<br>
<br>
I would also ensure that you are using the most up to date version of Deep Freeze.<br>
<br>
Deep Freeze has recommended completely uninstalling Deep Freeze on OS upgrades to avoid some issues. I have had a couple of iMacs that I've had to rebuild after OS upgrades while only thawing the devices.<br>
<br>
Mark<br>
<br>
<br>
[<a href="https://lh5.googleusercontent.com/tmlWaHrVu6apiqcWaftn0RU3zMCcirmxdAs4XdZR5fPtpeT8XeKO2Mxt1TfE9L5W76_KSByXk7dnrCrEokOMJCaH7kQ112WffFjMCO3zQM098SVI6Q_2uyX-8DXav6GQxGS7ICMq" rel="noreferrer" target="_blank">https://lh5.googleusercontent.com/tmlWaHrVu6apiqcWaftn0RU3zMCcirmxdAs4XdZR5fPtpeT8XeKO2Mxt1TfE9L5W76_KSByXk7dnrCrEokOMJCaH7kQ112WffFjMCO3zQM098SVI6Q_2uyX-8DXav6GQxGS7ICMq</a>]<br>
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Mark Sanzotta<br>
<br>
Technology Coordinator<br>
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Ashtabula County District Library System | 440-990-2339<br>
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Gather | Read | Discover | Transform<br>
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<br>
<br>
On Mon, Sep 26, 2022 at 10:37 AM Larry Ritchie via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a><mailto:<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>>> wrote:<br>
Any time I've had that issue, usually rebooting them thawed and doing all of the various windows patches & firmware/driver updates and then freezing again seems to fix it.<br>
<br>
<br>
Larry Ritchie<br>
IT Manager, Tuscarawas County Public Library System<br>
<br>
Office: 330.364.4474 ext 235<br>
<br>
Cell: 330-983-6941<br>
<br>
<a href="mailto:lritchie@tusclibrary.org" target="_blank">lritchie@tusclibrary.org</a><<a href="http://tusclibrary.org" rel="noreferrer" target="_blank">http://tusclibrary.org</a>><br>
<br>
<a href="http://www.tusclibrary.org" rel="noreferrer" target="_blank">www.tusclibrary.org</a><<a href="http://www.tusclibrary.org" rel="noreferrer" target="_blank">http://www.tusclibrary.org</a>><br>
121 Fair Avenue NW, New Philadelphia, OH 44663<br>
<br>
________________________________<br>
From: OPLINTECH <<a href="mailto:oplintech-bounces@lists.oplin.org" target="_blank">oplintech-bounces@lists.oplin.org</a><mailto:<a href="mailto:oplintech-bounces@lists.oplin.org" target="_blank">oplintech-bounces@lists.oplin.org</a>>> on behalf of Mindy Holmes via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a><mailto:<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>>><br>
Sent: Monday, September 26, 2022 10:34 AM<br>
To: <a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a><mailto:<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>> <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a><mailto:<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>>><br>
Subject: [OPLINTECH] Trouble with DeepFreeze<br>
<br>
<br>
Has anyone else experienced the sporadic lockup of pcs using DeepFreeze? The machines will just randomly lockup while patrons are using them and must be rebooted each time. If you have experienced this and you have found a comparable replacement that you would recommend from experience using it, that would be greatly appreciated. Running our public machines in a “thawed” state to avoid the issue is not an option for us.<br>
<br>
<br>
<br>
Thanks,<br>
<br>
Mindy Holmes<br>
<br>
Mason Public Library (OH)<br>
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