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We used it here and had a lot of issues, wasn't a fan of it myself. I think we might've had an older version though, I'm not entirely sure</div>
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<div style="margin:0px 0px 5px"><span style="margin:0px;background-color:rgb(255, 255, 128)"><b><span style="margin:0px;background-color:white">Larry Ritchie</span></b></span><br>
<span style="margin:0px;background-color:white">IT Manager</span>, Tuscarawas County Public Library System</div>
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<p style="margin:0px">Office: 330.364.4474 ext <span style="margin:0px;background-color:rgb(255, 255, 128)"><span style="margin:0px;background-color:white">235 </span></span></p>
<p style="margin:0px"><span style="margin:0px;background-color:rgb(255, 255, 128)"><span style="margin:0px;background-color:white">Cell: 330-983-6941</span></span></p>
<p style="margin:0px"><span style="color: rgb(141, 141, 141);">lritchie</span><span style="color: rgb(141, 141, 141);">@tusclibrary.org</span></p>
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<td style="color:rgb(141, 141, 141);font-family:sans-serif"><span style="margin:0px;display:inline-block"><span tabindex="0" style="margin:0px">121 Fair Avenue NW, New Philadelphia, OH 44663</span></span></td>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> OPLINTECH <oplintech-bounces@lists.oplin.org> on behalf of Chad Neeper via OPLINTECH <oplintech@lists.oplin.org><br>
<b>Sent:</b> Monday, September 26, 2022 12:11 PM<br>
<b>To:</b> oplintech@lists.oplin.org <oplintech@lists.oplin.org><br>
<b>Subject:</b> Re: [OPLINTECH] Trouble with DeepFreeze</font>
<div> </div>
</div>
<div>
<div dir="ltr">I was going to go check out Reboot Restore, but it looks like their website (<a href="http://horizondatasys.com">horizondatasys.com</a>) is down. A quick check on the Wayback Machine (<a href="https://web.archive.org/">https://web.archive.org/</a>)
implies that there haven't been any updates to their website since ~July 9, whereas it historically seems to have at least a few updates a month. Is that cause for concern?<br clear="all">
<div>
<div dir="ltr" class="x_gmail_signature" data-smartmail="gmail_signature">
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<div>______________________________<br>
<b>Chad Neeper</b><br>
<font size="1">Senior Systems Engineer</font><br>
<br>
<b>Level 9 Networks</b><br>
<font size="1">740-548-8070 (voice)<br>
866-214-6607 (fax)</font><br>
<br>
<font size="1"><i>Full IT/Computer consulting services -- Specialized in public libraries</i></font><br>
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<div class="x_gmail_quote">
<div dir="ltr" class="x_gmail_attr">On Mon, Sep 26, 2022 at 11:47 AM Tim Laino via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a>> wrote:<br>
</div>
<blockquote class="x_gmail_quote" style="margin:0px 0px 0px 0.8ex; border-left:1px solid rgb(204,204,204); padding-left:1ex">
<div dir="ltr">Second for Reboot Restore Rx Pro. Discount licenses are available through
<a href="https://www.techsoup.org/" target="_blank">https://www.techsoup.org/</a> and good for any build on the current version, not a reoccurring annual license.
<div><br>
</div>
<div>Thanks,</div>
<div><br>
</div>
<div>Tim<br>
<div><br>
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<div dir="ltr"><span style="font-size:12.8px">Tim Laino, Manager, Systems & Technology Services</span><br style="font-size:12.8px">
<span style="font-size:12.8px">Wadsworth Public Library</span><br style="font-size:12.8px">
<span style="font-size:12.8px">132 Broad Street</span><br style="font-size:12.8px">
<span style="font-size:12.8px">Wadsworth, OH 44281</span><br style="font-size:12.8px">
<span style="font-size:12.8px">330-335-2600</span><br>
</div>
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<div dir="ltr" class="x_gmail_attr">On Mon, Sep 26, 2022 at 11:34 AM Melissa Percic via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>> wrote:<br>
</div>
<blockquote class="x_gmail_quote" style="margin:0px 0px 0px 0.8ex; border-left:1px solid rgb(204,204,204); padding-left:1ex">
We just moved from DeepFreeze to Reboot Restore Rx. At least so far it seem to be doing what we need it to do.<br>
<br>
<br>
Melissa Percic<br>
Carnegie Public Library<br>
219 E 4th St.<br>
East Liverpool, OH 43920<br>
330-385-2048 x105<br>
<a href="http://carnegie.lib.oh.us" rel="noreferrer" target="_blank">carnegie.lib.oh.us</a><br>
<br>
<br>
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Today's Topics:<br>
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1. Re: Trouble with DeepFreeze (Mindy Holmes)<br>
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----------------------------------------------------------------------<br>
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Message: 1<br>
Date: Mon, 26 Sep 2022 14:53:11 +0000<br>
From: Mindy Holmes <<a href="mailto:mindy.holmes@masonpl.org" target="_blank">mindy.holmes@masonpl.org</a>><br>
To: "<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>" <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>><br>
Subject: Re: [OPLINTECH] Trouble with DeepFreeze<br>
Message-ID:<br>
<<a href="mailto:BL0PR11MB2913FB31634A011880AB364085529@BL0PR11MB2913.namprd11.prod.outlook.com" target="_blank">BL0PR11MB2913FB31634A011880AB364085529@BL0PR11MB2913.namprd11.prod.outlook.com</a>><br>
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Thanks, guys. Have done that. DeepFreeze acknowledges this as a known issue with Windows 10. I even got to go on 8.64 ahead of schedule which did not fix the issue. 8.63 seems to be the update, according to DeepFreeze, that sparked this issue with Windows
10 H2.<br>
<br>
From: Technology Coordinator <<a href="mailto:techco@acdl.info" target="_blank">techco@acdl.info</a>><br>
Sent: Monday, September 26, 2022 10:48 AM<br>
To: Larry Ritchie <<a href="mailto:lritchie@tusclibrary.org" target="_blank">lritchie@tusclibrary.org</a>><br>
Cc: <a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>; Mindy Holmes <<a href="mailto:mindy.holmes@masonpl.org" target="_blank">mindy.holmes@masonpl.org</a>><br>
Subject: Re: [OPLINTECH] Trouble with DeepFreeze<br>
<br>
CAUTION: This email originated outside the organization! Please exercise caution when clicking links or opening attachments. Do not provide any personal or sensitive information. When in doubt, contact your IT Department.<br>
<br>
Mindy,<br>
<br>
Larry is correct, the thawing and running updates are crucial. We schedule regular updates.<br>
<br>
I would also ensure that you are using the most up to date version of Deep Freeze.<br>
<br>
Deep Freeze has recommended completely uninstalling Deep Freeze on OS upgrades to avoid some issues. I have had a couple of iMacs that I've had to rebuild after OS upgrades while only thawing the devices.<br>
<br>
Mark<br>
<br>
<br>
[<a href="https://lh5.googleusercontent.com/tmlWaHrVu6apiqcWaftn0RU3zMCcirmxdAs4XdZR5fPtpeT8XeKO2Mxt1TfE9L5W76_KSByXk7dnrCrEokOMJCaH7kQ112WffFjMCO3zQM098SVI6Q_2uyX-8DXav6GQxGS7ICMq" rel="noreferrer" target="_blank">https://lh5.googleusercontent.com/tmlWaHrVu6apiqcWaftn0RU3zMCcirmxdAs4XdZR5fPtpeT8XeKO2Mxt1TfE9L5W76_KSByXk7dnrCrEokOMJCaH7kQ112WffFjMCO3zQM098SVI6Q_2uyX-8DXav6GQxGS7ICMq</a>]<br>
<br>
Mark Sanzotta<br>
<br>
Technology Coordinator<br>
<br>
Ashtabula County District Library System | 440-990-2339<br>
<br>
Gather | Read | Discover | Transform<br>
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[<a href="https://lh6.googleusercontent.com/lXhjWm_R_GAoaCJWVy0lMQH8S_xtHm3fbzVeKFSkLzBFryB4vZQ3HrL5H917-iOLDii-ADh3QZ1AmFdzDfBqYj6sFHJumBWlzYphXyIT7mogShYiKtl9Egj0zxwambRlDOl4PS51" rel="noreferrer" target="_blank">https://lh6.googleusercontent.com/lXhjWm_R_GAoaCJWVy0lMQH8S_xtHm3fbzVeKFSkLzBFryB4vZQ3HrL5H917-iOLDii-ADh3QZ1AmFdzDfBqYj6sFHJumBWlzYphXyIT7mogShYiKtl9Egj0zxwambRlDOl4PS51</a>]
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<<a href="http://www.acdl.info/" rel="noreferrer" target="_blank">http://www.acdl.info/</a>> [<a href="https://lh3.googleusercontent.com/C2PSjkijpjiHyPmVEwiKoPe2gShZUP-M2yh8yEYkoxaNiXKnG6eG-THFHM9smp7yk5vXONmr52axJLl44u2WjnPo6yCewA6pKnE4yJZujCsOm6NZ2tSigCTM21PCr22X7Wwul_rv" rel="noreferrer" target="_blank">https://lh3.googleusercontent.com/C2PSjkijpjiHyPmVEwiKoPe2gShZUP-M2yh8yEYkoxaNiXKnG6eG-THFHM9smp7yk5vXONmr52axJLl44u2WjnPo6yCewA6pKnE4yJZujCsOm6NZ2tSigCTM21PCr22X7Wwul_rv</a>]
<<a href="https://goo.gl/maps/jujBcpKJMzyVjQhd9" rel="noreferrer" target="_blank">https://goo.gl/maps/jujBcpKJMzyVjQhd9</a>> [<a href="https://lh4.googleusercontent.com/-fJAwEf2BoikxrVBXEEAK_Z6C5_sz7IoBZZc2APr25vA22I-12qg__rJIDokGP4gPQzSewY2Ndo0-akorxQlp3s9ivzk80mYAC_iPKVDTrUQTRKXEHl0bc4a1opFJy5VujqvnGqF" rel="noreferrer" target="_blank">https://lh4.googleusercontent.com/-fJAwEf2BoikxrVBXEEAK_Z6C5_sz7IoBZZc2APr25vA22I-12qg__rJIDokGP4gPQzSewY2Ndo0-akorxQlp3s9ivzk80mYAC_iPKVDTrUQTRKXEHl0bc4a1opFJy5VujqvnGqF</a>]
<<a href="https://www.youtube.com/channel/UCtWDi71WXPnzXsagCKzeGYA" rel="noreferrer" target="_blank">https://www.youtube.com/channel/UCtWDi71WXPnzXsagCKzeGYA</a>><br>
<br>
<br>
On Mon, Sep 26, 2022 at 10:37 AM Larry Ritchie via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a><mailto:<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>>> wrote:<br>
Any time I've had that issue, usually rebooting them thawed and doing all of the various windows patches & firmware/driver updates and then freezing again seems to fix it.<br>
<br>
<br>
Larry Ritchie<br>
IT Manager, Tuscarawas County Public Library System<br>
<br>
Office: 330.364.4474 ext 235<br>
<br>
Cell: 330-983-6941<br>
<br>
<a href="mailto:lritchie@tusclibrary.org" target="_blank">lritchie@tusclibrary.org</a><<a href="http://tusclibrary.org" rel="noreferrer" target="_blank">http://tusclibrary.org</a>><br>
<br>
<a href="http://www.tusclibrary.org" rel="noreferrer" target="_blank">www.tusclibrary.org</a><<a href="http://www.tusclibrary.org" rel="noreferrer" target="_blank">http://www.tusclibrary.org</a>><br>
121 Fair Avenue NW, New Philadelphia, OH 44663<br>
<br>
________________________________<br>
From: OPLINTECH <<a href="mailto:oplintech-bounces@lists.oplin.org" target="_blank">oplintech-bounces@lists.oplin.org</a><mailto:<a href="mailto:oplintech-bounces@lists.oplin.org" target="_blank">oplintech-bounces@lists.oplin.org</a>>> on behalf of Mindy Holmes
via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a><mailto:<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>>><br>
Sent: Monday, September 26, 2022 10:34 AM<br>
To: <a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a><mailto:<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>> <<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a><mailto:<a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a>>><br>
Subject: [OPLINTECH] Trouble with DeepFreeze<br>
<br>
<br>
Has anyone else experienced the sporadic lockup of pcs using DeepFreeze? The machines will just randomly lockup while patrons are using them and must be rebooted each time. If you have experienced this and you have found a comparable replacement that you
would recommend from experience using it, that would be greatly appreciated. Running our public machines in a “thawed” state to avoid the issue is not an option for us.<br>
<br>
<br>
<br>
Thanks,<br>
<br>
Mindy Holmes<br>
<br>
Mason Public Library (OH)<br>
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