<div dir="ltr"><div>We use several, depending on the circumstance:</div><div>On Windows Servers, we use the native RDP protocol (Remote Desktop).</div><div>On Windows workstations, we use the ubiquitous VNC protocol (TightVNC, which is FOSS. But there are tons of implementations, many of which are commercial products if you insist on spending money.)</div><div>On linux servers, we use SSH, of course.</div><div>On our linux-based virtual machine host servers, we use the SPICE protocol for remote console access to each virtual machine.</div><div><br></div>There are really only a couple of specific workstations that we ever use when remotely connecting to a computer/server. These workstations are running linux and we use Remmina, which is a nicely integrated front-end for VNC, SSH, RDP, SPICE, and other protocols. All of our remote sessions, regardless of whether or not the protocol itself is encrypted, flow through a VPN over the public internet. But when we're physically on-site at a library and remotely connecting to a computer/server (even when we're sitting 2 feet from it...which happens often!), we don't need the VPN and just rely on whatever security features the protocol itself provides since we're in a well-controlled network. The VNC protocol, for instance, isn't encrypted natively. It can be encapsulated and tunneled over an SSH session, but we don't bother with that locally (very low exposure risk.)<div><div><br></div><div><div>On a very rare occasion, we've installed the likes of TeamViewer or similar, but only at request when a 3rd party company needs remote access to a computer running software they support. We just install whatever software they're most comfortable with.</div><div><br></div><div>With regard to likes/dislikes -- We're just using protocols, really....RDP, VNC, SSH, SPICE and whatever server-side software is best suited to implement the protocol. There are at a minimum dozens of programs that implement any given protocol. RDP is built into Windows, so as a server, that's a no-brainer; we just enable it. For VNC, we install TightVNC on Windows workstations as the VNC server because it's tidy/simple/small footprint/password protected/free/very stable/efficient. On linux, SSH is ubiquitous; it's just what you use. For access to our virtual machines, we use qemu/kvm/libvirt and SPICE protocol is baked in. It works well. We could choose to use VNC too, but I just wanted to learn about SPICE. As I mentioned before, as far as the client software we interact with, I really like using Remmina on our desktops. It integrates all of the various protocols we use into a single comfortable experience, so it doesn't matter what protocol I'm using. It all is presented to me in a way that I like in tabbed sessions, which is my personal preference...and the option to pop a tab open into its own window at my whim.</div><div><br></div><div>The remote control protocols themselves don't implement scripting really. We use whatever is native to the platform for that. Often simple bash scripting on linux. PowerShell on Windows, also still some old batch (.BAT) files.</div><div><br></div><div>HTH,</div><div>Chad</div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div>______________________________<br><b>Chad Neeper</b><br><font size="1">Senior Systems Engineer</font><br><br><b>Level 9 Networks</b><br><font size="1">740-548-8070 (voice)<br>866-214-6607 (fax)</font><br><br><font size="1"><i>Full IT/Computer consulting services -- Specialized in public libraries</i></font><br></div></div></div></div></div></div><br></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Apr 13, 2023 at 1:20 PM Hamman, Jeremy via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg-6147984460099125280">
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<p class="MsoNormal">I just wanted to poll to see what remote control software you use to remote into your public and staff computers and what do you like and not like about it. Do you use it for anything more than remote control (e.g. scripting, updates, etc.)?
Thanks.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><b><span style="font-size:14pt">Jeremy Hamman<u></u><u></u></span></b></p>
<p class="MsoNormal">Systems Manager<u></u><u></u></p>
<p class="MsoNormal">Greene County Public Library<u></u><u></u></p>
<p class="MsoNormal">76 E Market St<u></u><u></u></p>
<p class="MsoNormal">Xenia, OH 45385<u></u><u></u></p>
<p class="MsoNormal">(937) 736-7066<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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