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<p class="MsoNormal">Thanks, Chad. We do like the fact that TBS’s printing integrates with their sign-in like I said, but now I remember – I think the biggest reason we didn’t like Princh was that we wanted something that integrates with coin boxes.
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<p class="MsoNormal">I would say that our TBS software is pretty stable. Support is fine but calling them seems to work much better than filling out their web form, and sometimes you can’t get them on the phone the first time you call.<o:p></o:p></p>
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<p class="MsoNormal" style="line-height:115%"><b><span style="font-family:"Arial",sans-serif">Phil Shirley</span></b><span style="font-size:10.0pt;line-height:115%;font-family:"Arial",sans-serif"><br>
<i>IT Manager</i><br>
<b>Cuyahoga Falls Library</b></span><span style="font-size:9.0pt;line-height:115%;font-family:"Arial",sans-serif">
</span><span style="font-size:10.0pt;line-height:115%;font-family:"Arial",sans-serif"><br>
p. 330.928.2117 x109 e. <a href="mailto:pshirley@fallslibrary.org"><span style="color:#0563C1">pshirley@fallslibrary.org</span></a><br>
<b>www. fallslibrary.org a. 2015 Third Street, Cuyahoga Falls, OH 44221</b><o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> OPLINTECH <oplintech-bounces@lists.oplin.org> <b>
On Behalf Of </b>Chad Neeper via OPLINTECH<br>
<b>Sent:</b> Thursday, October 19, 2023 11:53 AM<br>
<b>To:</b> oplintech@lists.oplin.org<br>
<b>Subject:</b> Re: [OPLINTECH] Envisionware Cloud Nine Feedback<o:p></o:p></p>
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<p class="MsoNormal">Phil, Princh has a Windows client/agent (and probably also a linux client/agent) in addition to an app for android/iOS products. We have the Windows client installed on all of the patron computers, so all public printing flows through Princh
whether it's from a library-owned patron computer or from a patron's personal device. So not technically "mobile-only", but you're absolutely right in the sense that this level of print payment is all it does. There are no integrations to self-service coin-op
copier/printers and no hooks to any sort of workstation/user management software. Which is why it may not be suitable for every situation. But if what a library needs aligns with what Princh provides, they're definitely top of my list for recommendations to
evaluate. Most of the small/mid-sized libraries I work with aren't using coin machines on their public copiers nor even need/use workstation management software (MyPC/Evisionware/PC Reservation/Cassie/libki/etc) and all they need is a mobile and desktop print
payment solution. So it fits perfectly with the libraries I work with. But a larger library with more complex goals may not find Princh to be comprehensive enough.<o:p></o:p></p>
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<p class="MsoNormal">______________________________<br>
<b>Chad Neeper</b><br>
<span style="font-size:7.5pt">Senior Systems Engineer</span><br>
<br>
<b>Level 9 Networks</b><br>
<span style="font-size:7.5pt">740-548-8070 (voice)<br>
866-214-6607 (fax)</span><br>
<br>
<i><span style="font-size:7.5pt">Full IT/Computer consulting services -- Specialized in public libraries</span></i><o:p></o:p></p>
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<p class="MsoNormal">On Thu, Oct 19, 2023 at 11:31 AM Phil Shirley via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">You didn't ask about other solutions, but in case it's useful: We use TBS for our mobile printing and printing from our public computers (EPrintIt and Papercut); we like the fact that both use the same payment/release/management interface
for staff and the public. We also use their MyPC for public computer sign-on, which is integrated with their printing.<br>
<br>
I seem to remember that Princh is mobile-only.<br>
<br>
<br>
Phil Shirley<br>
IT Manager<br>
Cuyahoga Falls Library <br>
p. 330.928.2117 x109 e. <a href="mailto:pshirley@fallslibrary.org" target="_blank">
pshirley@fallslibrary.org</a><br>
www. <a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__fallslibrary.org&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=uvtPDr9aeblt6N-L3fYJJW9cJaX9gkNGUUtApq4XI68&m=XeUNg-cSMCmn_DZ9aGhYZV1rIbFkD-4sZ9f_XxqDXYzxxr8Q4r3MBa5ADbs_us2p&s=geAnG-CRQUuCcWOvt00kOaB6BvWNCJxPyBRclvpd3ZE&e=" target="_blank">
fallslibrary.org</a> a. 2015 Third Street, Cuyahoga Falls, OH 44221<br>
<br>
<br>
-----Original Message-----<br>
From: OPLINTECH <<a href="mailto:oplintech-bounces@lists.oplin.org" target="_blank">oplintech-bounces@lists.oplin.org</a>> On Behalf Of Hamman, Jeremy via OPLINTECH<br>
Sent: Thursday, October 19, 2023 8:28 AM<br>
To: <a href="mailto:oplintech@lists.oplin.org" target="_blank">oplintech@lists.oplin.org</a><br>
Subject: [OPLINTECH] Envisionware Cloud Nine Feedback<br>
<br>
Good morning,<br>
<br>
Anyone out there using Envisionware Cloud Nine as a replacement of onsite PC Reservation? How has the journey been?<br>
<br>
We are also beta testing Princh as a potential replacement for LPT1 and mobile print if anyone has any production experience as well and how do you use it?<br>
<br>
Thanks,<br>
<br>
Jeremy Hamman<br>
Systems Manager<br>
Greene County Public Library<br>
76 E Market St<br>
Xenia, OH 45385<br>
(937) 736-7066<br>
<br>
<br>
<br>
<br>
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