<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Helvetica;
panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Aptos;}
@font-face
{font-family:"Freestyle Script";
panose-1:3 8 4 2 3 2 5 11 4 4;}
@font-face
{font-family:"Dreaming Outloud Script Pro";}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Arial",sans-serif;
color:windowtext;
font-weight:normal;
font-style:normal;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;
mso-ligatures:none;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">We also have TBS’s MyPC and haven’t been super happy with their support. Every time there is any change at all, it becomes a quagmire. They do not monitor nor answer their tickets.
I have to telephone them to get any response at all, and if the issue cannot be solved in one conversation, the resolution is slow with little to no communication. I would not recommend them.<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:20.0pt;font-family:"Freestyle Script";mso-ligatures:standardcontextual">-------------------------</span><span style="font-size:20.0pt;font-family:"Freestyle Script""><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:24.0pt;font-family:"Freestyle Script";mso-ligatures:standardcontextual">Becky Hatton<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual">Technology Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual">Logan County Libraries<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual">220 North Main St.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual">Bellefontaine, OH 43311<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual">937-599-4189<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;mso-ligatures:standardcontextual">LoganCountyLibraries.org<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> OPLINTECH <oplintech-bounces@lists.oplin.org> <b>
On Behalf Of </b>Larry Ritchie via OPLINTECH<br>
<b>Sent:</b> Thursday, October 19, 2023 11:33 AM<br>
<b>To:</b> Hamman, Jeremy <JHamman@gcpl.lib.oh.us>; oplintech@lists.oplin.org; Phil Shirley <pshirley@fallslibrary.org><br>
<b>Subject:</b> Re: [OPLINTECH] Envisionware Cloud Nine Feedback<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black">Disagree on TBS, we have it here and its pretty awful, lots of issues.<o:p></o:p></span></p>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div id="Signature">
<div>
<div>
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0" width="470" style="width:352.5pt;background:white">
<tbody>
<tr>
<td width="10" valign="top" style="width:7.5pt;padding:.75pt 7.5pt .75pt .75pt">
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:black"><img width="200" height="171" style="width:2.0833in;height:1.7833in" id="_x0000_i1027" src="https://s3.amazonaws.com/ucwebapp.wisestamp.com/3a63199e-4f69-4d07-bcd2-ae2ba7907734/SystemLogo_Vertical.crop_883x759_307,247.preview.format_png.resize_200x.png#logo" alt="photo"></span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif"><o:p></o:p></span></p>
</td>
<td valign="top" style="border:none;border-right:solid #45668E 1.0pt;padding:.75pt .75pt .75pt .75pt">
</td>
<td valign="top" style="padding:0in 7.5pt 0in 7.5pt">
<div style="margin-bottom:3.75pt">
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#646464;background:white">Larry Ritchie</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#646464"><br>
<span style="background:white">IT Manager</span>, Tuscarawas County Public Library System<o:p></o:p></span></p>
</div>
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0" width="470" style="width:352.5pt">
<tbody>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<p><span style="color:#8D8D8D">Office: 330.364.4474 ext <span style="background:white">235 </span><o:p></o:p></span></p>
<p><span style="color:#8D8D8D;background:white">Cell: 330-983-6941</span><span style="color:#8D8D8D"><o:p></o:p></span></p>
<p><span style="color:#8D8D8D"><a href="mailto:lritchie@tusclibrary.org">lritchie@tusclibrary.org</a><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<p><span style="color:#8D8D8D"><a href="http://www.tusclibrary.org">www.tusclibrary.org</a><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#8D8D8D">121 Fair Avenue NW, New Philadelphia, OH 44663<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
</div>
</div>
</div>
</div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="2" width="98%" align="center">
</div>
<div id="divRplyFwdMsg">
<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> OPLINTECH <<a href="mailto:oplintech-bounces@lists.oplin.org">oplintech-bounces@lists.oplin.org</a>> on behalf of Phil Shirley via OPLINTECH <<a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a>><br>
<b>Sent:</b> Thursday, October 19, 2023 11:30 AM<br>
<b>To:</b> Hamman, Jeremy <<a href="mailto:JHamman@gcpl.lib.oh.us">JHamman@gcpl.lib.oh.us</a>>;
<a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a> <<a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a>><br>
<b>Subject:</b> Re: [OPLINTECH] Envisionware Cloud Nine Feedback</span> <o:p></o:p></p>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal">You didn't ask about other solutions, but in case it's useful: We use TBS for our mobile printing and printing from our public computers (EPrintIt and Papercut); we like the fact that both use the same payment/release/management interface
for staff and the public. We also use their MyPC for public computer sign-on, which is integrated with their printing.<br>
<br>
I seem to remember that Princh is mobile-only.<br>
<br>
<br>
Phil Shirley<br>
IT Manager<br>
Cuyahoga Falls Library <br>
p. 330.928.2117 x109 e. <a href="mailto:pshirley@fallslibrary.org">pshirley@fallslibrary.org</a><br>
www. fallslibrary.org a. 2015 Third Street, Cuyahoga Falls, OH 44221<br>
<br>
<br>
-----Original Message-----<br>
From: OPLINTECH <<a href="mailto:oplintech-bounces@lists.oplin.org">oplintech-bounces@lists.oplin.org</a>> On Behalf Of Hamman, Jeremy via OPLINTECH<br>
Sent: Thursday, October 19, 2023 8:28 AM<br>
To: <a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a><br>
Subject: [OPLINTECH] Envisionware Cloud Nine Feedback<br>
<br>
Good morning,<br>
<br>
Anyone out there using Envisionware Cloud Nine as a replacement of onsite PC Reservation? How has the journey been?<br>
<br>
We are also beta testing Princh as a potential replacement for LPT1 and mobile print if anyone has any production experience as well and how do you use it?<br>
<br>
Thanks,<br>
<br>
Jeremy Hamman<br>
Systems Manager<br>
Greene County Public Library<br>
76 E Market St<br>
Xenia, OH 45385<br>
(937) 736-7066<br>
<br>
<br>
<br>
<br>
_______________________________________________<br>
OPLINTECH mailing list<br>
<a href="mailto:OPLINTECH@lists.oplin.org">OPLINTECH@lists.oplin.org</a><br>
<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.oplin.org_mailman_listinfo_oplintech&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=iETfZoJVQFNQwn75mdPk3MWDjyQ3AS37zJySY9wzCLZy9NPvm0r5VSD_syxpBXEi&m=2m3W9wwR-4pD9og5zLYEpbKwbcvpamfFera4PmIju5yxHsQ7zPN76CQTuSD2ZwRt&s=mvrknOICqwKa73ubF706ZtaG_aoN46jUBeSb1QpJ1ro&e=">https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.oplin.org_mailman_listinfo_oplintech&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=iETfZoJVQFNQwn75mdPk3MWDjyQ3AS37zJySY9wzCLZy9NPvm0r5VSD_syxpBXEi&m=2m3W9wwR-4pD9og5zLYEpbKwbcvpamfFera4PmIju5yxHsQ7zPN76CQTuSD2ZwRt&s=mvrknOICqwKa73ubF706ZtaG_aoN46jUBeSb1QpJ1ro&e=</a><br>
<br>
****** Are ALL of your library's staff signed up for OPLINUPDATES? They should be!:
<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.oplin.org_mailman_listinfo_oplinupdates-2A-2A-2A-2A-2A-2A&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=iETfZoJVQFNQwn75mdPk3MWDjyQ3AS37zJySY9wzCLZy9NPvm0r5VSD_syxpBXEi&m=2m3W9wwR-4pD9og5zLYEpbKwbcvpamfFera4PmIju5yxHsQ7zPN76CQTuSD2ZwRt&s=cjKKWuRV_P705xUFe4LiqDHL0AXx2lq8oDxi_dil2i8&e=">
https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.oplin.org_mailman_listinfo_oplinupdates-2A-2A-2A-2A-2A-2A&d=DwICAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=iETfZoJVQFNQwn75mdPk3MWDjyQ3AS37zJySY9wzCLZy9NPvm0r5VSD_syxpBXEi&m=2m3W9wwR-4pD9og5zLYEpbKwbcvpamfFera4PmIju5yxHsQ7zPN76CQTuSD2ZwRt&s=cjKKWuRV_P705xUFe4LiqDHL0AXx2lq8oDxi_dil2i8&e=</a><br>
_______________________________________________<br>
OPLINTECH mailing list<br>
<a href="mailto:OPLINTECH@lists.oplin.org">OPLINTECH@lists.oplin.org</a><br>
<a href="https://lists.oplin.org/mailman/listinfo/oplintech">https://lists.oplin.org/mailman/listinfo/oplintech</a><br>
<br>
****** Are ALL of your library's staff signed up for OPLINUPDATES? They should be!:
<a href="https://lists.oplin.org/mailman/listinfo/oplinupdates******">https://lists.oplin.org/mailman/listinfo/oplinupdates******</a><o:p></o:p></p>
</div>
</div>
</div>
</body>
</html>