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<p class="MsoNormal">Hi Everyone – <o:p></o:p></p>
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<p class="MsoNormal">I apologize for any cross-posting.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We are currently evaluating incident tracking tools and would appreciate feedback from anyone who currently uses—or has previously used—PITS or OrangeBoy Savannah.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you have experience with either platform, could you share what you like and dislike about it? If your organization moved away from one of these tools, what factors influenced that decision, and what solution did you choose instead?<o:p></o:p></p>
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<p class="MsoNormal">Any insights, lessons learned, or recommendations would be greatly appreciated.
<o:p></o:p></p>
<p class="MsoNormal">Thank you!<o:p></o:p></p>
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<p class="MsoNormal"><a href="https://www.shakerlibrary.org/" title="https://www.shakerlibrary.org"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:blue;text-decoration:none"><img border="0" width="78" height="92" style="width:.8125in;height:.9583in" id="_x0000_i1025" src="https://www.shakerlibrary.org/files/assets/shakerlogovdigitalfullcolor.png"></span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#337AB7"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Segoe UI",sans-serif;color:#017B94">Susie Brown</span></b><span style="font-family:"Segoe UI",sans-serif;color:#0079AC"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Segoe UI",sans-serif;color:#017B94">Digital Services Manager</span></b><span style="font-size:11.0pt;font-family:"Segoe UI",sans-serif;color:#017B94"><o:p></o:p></span></p>
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</span><b><span lang="ES-US" style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#017B94">t:</span></b><span lang="ES-US" style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#002C3D"> (216) 991-2030 ext. 3014</span><span lang="ES-US" style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#444444"><br>
</span><b><span lang="ES-US" style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#017B94">m:</span></b><span lang="ES-US" style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#002C3D"> (216) 644-4901</span><b><span lang="ES-US" style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#017B94"><o:p></o:p></span></b></p>
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</span></b><span lang="ES-US" style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#002C3D">Susie.brown@</span><span style="font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#002C3D"><a href="mailto:email@shakerlibrary.org" title="mailto:email@shakerlibrary.org"><span lang="ES-US" style="color:#002C3D;text-decoration:none">shakerlibrary.org</span></a></span><span lang="ES-US" style="font-size:10.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
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