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As Chad mentioned, we too have only ever offered faxing through our staff copier. We pay for the fax line through our phone system. Staff assist with faxing. We haven't had any reason to pursue other avenues to accomplish this, as it works quite well. We made
the decision to remove faxing fees when we reopened after the covid shutdown. </div>
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<span class="spanWithBackgroundColor" style="font-family: "Aptos Narrow", Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-size: 11pt; color: black; background-color: white;">Liz Razo, MLIS (she/her)</span></p>
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<span style="font-family: "Aptos Narrow", Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-size: 9pt; color: black;">Technology Services Manager</span></p>
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<span style="font-family: "Aptos Narrow", Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-size: 9pt; color: black;">Way Public Library</span></p>
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<span style="font-family: "Aptos Narrow", Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-size: 9pt; color: rgb(59, 32, 77);">101 E. Indiana Ave. </span></p>
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<span style="font-family: "Aptos Narrow", Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-size: 9pt; color: rgb(59, 32, 77);">Perrysburg, OH 43551</span></p>
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<span style="font-family: "Aptos Narrow", Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-size: 9pt; color: black;">419-874-3135 ext. 135</span></p>
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<span style="font-family: "Aptos Narrow", Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-size: 9pt; color: black;">email:
<a href="mailto:Elizabeth.Razo@waylibrary.info" id="OWAbc5356d5-8c9b-427a-082d-53b446949529" class="OWAAutoLink" style="margin: 0px;">
Elizabeth.Razo@waylibrary.info</a></span></p>
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<span class="spanWithBackgroundColor" style="font-family: "Aptos Narrow", Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-size: 9pt; color: black; background-color: white;"><a href="https://www.facebook.com/WayPublicLibrary/" target="_blank" id="OWAc5e91a1e-b94b-a625-eee8-52ab84a5e8a9" class="OWAAutoLink" title="https://www.facebook.com/WayPublicLibrary/" rel="noopener noreferrer" style="margin: 0px;">Facebook</a> |
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Web</a></span></p>
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<span style="font-family: "Aptos Narrow", Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Currently Reading:
<a href="https://ohio.ent.sirsi.net/client/en_US/way/search/results?qu=vladimir+jonas&qf=ITEMCAT1%09Format%091%3ABOOK%09Book&te=ILS" id="OWAfe728209-2323-72cf-ae7d-2b1f11d3959f" class="OWAAutoLink" title="https://ohio.ent.sirsi.net/client/en_US/way/search/results?qu=vladimir+jonas&qf=ITEMCAT1%09Format%091%3ABOOK%09Book&te=ILS">
Vladimir by Julia May Jonas</a></span><span style="font-family: "Calibri Light", "Helvetica Light", sans-serif;"><br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> OPLINTECH <oplintech-bounces@lists.oplin.org> on behalf of Joe Dusenbery via OPLINTECH <oplintech@lists.oplin.org><br>
<b>Sent:</b> Monday, September 28, 2026 12:04 PM<br>
<b>To:</b> OPLINTECH <oplintech@lists.oplin.org><br>
<b>Subject:</b> [OPLINTECH] Faxing Options</font>
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<div>Howdy OPLIN Tech Group,</div>
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<div>We have never implemented faxing services for our patrons. There was a small-town grocery that offered the service near a few of our locations, so we would guide patrons to those grocery stores for faxing needs. We've heard that the grocery is doing away
with that service, and we get the question frequently enough that we want to figure out if this is a service we should add. </div>
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<div>Right now, I'm in the research and budgeting phase. Trying to figure out what options exist and how much we should budget for this sort of project for next year. </div>
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<div>I'm aware of online free faxing services. The workflow is far from easy, especially for less tech-savvy individuals. Getting physical paperwork scanned digitally, then uploading it to a website, is still a difficult workflow for many. </div>
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<div>I have also heard about this option: <a href="https://faxscan24.com/">https://faxscan24.com/</a> </div>
<div>I believe some libraries already use this service, and we've reached out to the vendor to get more information. </div>
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<div>What does everyone else use for faxing? Do you charge patrons for faxing? If so, how much? Do you use the FaxScan24 product? If so, what is your experience with it? </div>
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<div>Thank you in advance for <span class="x_Lm x_ng" style="border-style:none; background:none">
all feedback</span>!</div>
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Thanks,
<div>Joe</div>
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Joe Dusenbery</td>
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IT Director</td>
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220 N 5th Street | Zanesville, OH 43701<br>
740.453.0391, ext. 152</td>
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