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<b><i><u><span style="margin:0px;font-size:18pt;line-height:27.6px;color:black">Required<span> </span><span data-markjs="true" class="markh4ahd4h7f" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="" style="margin:0px">Maintenance</span> </span></u></i></b><span style="margin:0px;color:black"></span></p>
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<b><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black">For staff designated in your library, you may begin your<span> </span><span data-markjs="true" class="markuzs7sp945" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="" style="margin:0px">monthly</span><span> </span><span data-markjs="true" class="markh4ahd4h7f" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="" style="margin:0px">maintenance</span><span> </span>reports
today. </span></b><span style="margin:0px;color:black"></span></p>
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<b><i><u><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black">The following reports can be obtained from your Special User Account or from Item Group Editor (IGE) </span></u></i></b><span style="margin:0px;color:black"></span></p>
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<b><i><span style="margin:0px;font-size:12pt;line-height:18.4px;color:red">(Special Users are YOUR libraries 3 letter code and MISSING, MENDING and DISPLAY) </span></i></b><span style="margin:0px;color:black"></span></p>
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<b><span style="margin:0px;font-size:14pt">XXXMISSING</span></b><span style="margin:0px;font-size:14pt">----Please check your shelves and if any items are found please check them in. Any item checked out to your libraries designated MISSING user will be removed
from system after 4 months if not found.</span><span style="margin:0px;font-size:14pt;color:red"> </span><span style="margin:0px;font-size:12pt"><br>
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</span><span style="margin:0px;font-size:14pt;color:red"> </span><span style="margin:0px;font-size:12pt"></span></li><li class="x_MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri, sans-serif;color:black">
<b><span style="margin:0px;font-size:14pt">XXXMENDING</span></b><span style="margin:0px;font-size:14pt">---- Please check your shelves, and check with staff that are responsible for repairing or replacing these items. If any items are found, or have been repaired
or replaced, please check them in. Any item<i><span> </span></i>checked out to your libraries designated MENDING user will be removed from system after 12 months. </span><span style="margin:0px;font-size:12pt"><br>
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</span><span style="margin:0px;font-size:14pt"> </span><span style="margin:0px;font-size:12pt"></span></li><li class="x_MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri, sans-serif;color:black">
<b><span style="margin:0px;font-size:14pt">XXXDISPLAY</span></b><span style="margin:0px;font-size:14pt">---Please check your display areas for these items. If not found in the display areas, check your shelves. If items are found, please check them in.<b><span> </span></b>The
Advisory Committee recommends that items belonging to other libraries be on display for only one loan period.<span> </span><b> </b></span><b><i><span style="margin:0px;font-size:12pt"> </span></i></b><span style="margin:0px;font-size:12pt"><br>
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</span><i><span style="margin:0px;font-size:12pt;color:red"> </span></i><span style="margin:0px;font-size:12pt"><br>
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</span><b><i><span style="margin:0px;font-size:12pt;color:red">Note: You may not have access to Item Group Editor. Item Group Editor is available when logging in as a TECH or MANAGER. You will need to type the policy, in ALL CAPS, in the Current Location field
to obtain your lists, then copy and paste the results. </span></i></b><span style="margin:0px;font-size:12pt"><br>
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</span><b><i><span style="margin:0px;font-size:12pt;color:red"> </span></i></b><span style="margin:0px;font-size:12pt"></span></li></ul>
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<b><i><span style="margin:0px;font-size:12pt;line-height:18.4px;color:red"> </span></i></b><span style="margin:0px;color:black"></span></p>
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<b><i><u><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black">The following reports can be obtained from Item Group Editor </span></u></i></b><span style="margin:0px;color:black"></span></p>
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<span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black"> </span><span style="margin:0px;color:black"></span></p>
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<b><span style="margin:0px;font-size:14pt">LOST-ASSUM</span></b><span style="margin:0px;font-size:14pt"><span> </span>----</span><span style="margin:0px;font-size:14pt;color:red"><span> </span></span><span style="margin:0px;font-size:14pt">Please check your
shelves and if any items are found please check them in. If using Unique Management for collection purposes, SEO<span> </span><b><i><u>does not</u></i></b><span> </span>recommend deleting LOST-ASSUM items, or checking out LOST-ASSUM items to your XXXDISCARD
user. <b> </b></span><span style="margin:0px;font-size:12pt"><br>
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</span><b><span style="margin:0px;font-size:14pt"> </span></b><span style="margin:0px;font-size:12pt"></span></li></ul>
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<b><span style="margin:0px;font-size:14pt">LOST-CLAIM</span></b><span style="margin:0px;font-size:14pt"><span> </span>----</span><span style="margin:0px;font-size:14pt;color:red"><span> </span></span><span style="margin:0px;font-size:14pt">Please check your
shelves and if any items are found please check them in. If using Unique Management for collection purposes, SEO<span> </span><b><i><u>does not</u></i></b><span> </span>recommend deleting LOST-CLAIM items, or checking out LOST-CLAIM items to your XXXDISCARD
user. <b> </b></span><span style="margin:0px;font-size:12pt"></span></li></ul>
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<b><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black"> </span></b><span style="margin:0px;color:black"></span></p>
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<b><i><u><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black">The following report is Scheduled to run for Each Library on the 10<sup>th</sup><span> </span>of Every Month</span></u></i></b><b><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black"> </span></b><span style="margin:0px;color:black"></span></p>
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<b><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black"> </span></b><span style="margin:0px;color:black"></span></p>
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<b><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black">INTRANSIT</span></b><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black">---- Please check your shelves and if any items are found please check them in. <b>SEO
recommends your library submit a claim with Priority Dispatch for any of your items that have been in-transit for 30 days.<span> </span></b> Please submit a<span> </span></span><span style="margin:0px;color:black"><a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibrary.ohio.gov%2Fservices-for-libraries%2Fstatewide-delivery%2Fstatewide-delivery-customer-service%2F&data=04%7C01%7Cbmichel%40library.ohio.gov%7Ce180f03be729485c7c9e08d8b0b558b7%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637453640214639989%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=IQK%2BA%2FG2WHd7X8BfKrTxlFnvccl5LpByVcJ5pz6a0k8%3D&reserved=0" target="_blank" rel="noopener noreferrer" data-auth="Verified" originalsrc="https://library.ohio.gov/services-for-libraries/statewide-delivery/statewide-delivery-customer-service/" shash="cgevcttHoP4DoN6y/LcOdZHEO9FblNeRSDs3Jk2t+cT8/ncqBSnLldm0TJsBIIJ+EdUJt8kVjb/5QgfzVG2xoeWly0Q2K7GfhS6qfu1toAcoI5CRTnXy+Dj/beZKtINw/dMRUfCgT4Po6geCicpALCP117qPQV6Dv2IfjBBGqzE=" title="Original URL: https://library.ohio.gov/services-for-libraries/statewide-delivery/statewide-delivery-customer-service/. Click or tap if you trust this link." style="margin:0px;color:rgb(5, 99, 193);text-decoration:underline"><span style="margin:0px;font-size:14pt;line-height:21.4667px">Delivery
Customer Service Form</span></a></span><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black"><span> </span>to file a claim for<span> </span><b>your</b><span> </span>lost items. After submitting your claim form, please check the item out
to<span> </span></span><b><span style="margin:0px;font-size:16pt;line-height:24.5333px;color:black">your<span> </span></span></b><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black">XXXMISSING user. </span><span style="margin:0px;color:black"></span></p>
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<b><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black"> </span></b><span style="margin:0px;color:black"></span></p>
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<b><i><u><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black">SEO Recommends the following: </span></u></i></b><span style="margin:0px;color:black"></span></p>
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<b><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black">User Holds to Expire Soon</span></b><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black">---</span><b><i><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:red"><span> </span></span></i></b><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black">SEO
can create a report in WorkFlows that will list your patrons with holds about to expire. We can deliver it to the login of your choice. (i.e.: CIRC, TECH or MANAGER) </span><span style="margin:0px;color:black"></span></p>
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<span style="margin:0px;font-size:14pt">With this report you can determine why your patron’s holds have not been filled. For example, was it the only item on the record and it is lost/missing<span> </span><b><i>or</i></b><span> </span>has the patron suspended
their hold? </span><span style="margin:0px;font-size:12pt"></span></li></ul>
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<b><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black">Tips: </span></b><span style="margin:0px;color:black"></span></p>
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<i><span style="margin:0px;font-size:14pt">Be sure to check your shelves for items identified on your lists. </span></i><span style="margin:0px;font-size:12pt"></span></li><li class="x_MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri, sans-serif;color:black">
<i><span style="margin:0px;font-size:14pt">Always be sure to check-in any items you find using the Check-In Wizard. </span></i><span style="margin:0px;font-size:12pt"></span></li><li class="x_MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri, sans-serif;color:black">
<i><span style="margin:0px;font-size:14pt">Remember that a last activity date range can be selected in Item Group Editor. </span></i><span style="margin:0px;font-size:12pt"></span></li></ul>
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<i><span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black"> </span></i><span style="margin:0px;color:black"></span></p>
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<span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black">Thanks, </span><span style="margin:0px;color:black"></span></p>
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<span style="margin:0px;font-size:14pt;line-height:21.4667px;color:black">The SEO Symphony WorkFlows Team </span></p>
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<span style="font-family:Verdana,Arial,Helvetica,sans-serif; font-size:10.6667px; text-align:start; background-color:rgb(255,255,255); display:inline!important">Brenda Michel</span><br>
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<span style="font-size:8pt"></span><span style="font-size:8pt">State Library of Ohio</span></div>
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40780 Marietta Rd Caldwell Ohio 43724 </div>
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Phone:740-783-5705 1-877-552-4262 </div>
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Fax: 740-783-3203 800-446-4804</div>
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<span style="font-family:Calibri,sans-serif; font-size:10pt"><a target="new" href="http://servingeveryohioan.org/">http://servingeveryohioan.org</a></span></div>
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