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<p class="MsoNormal"><o:p> </o:p></p>
<p class="Default"><o:p> </o:p></p>
<p class="Default" align="center" style="text-align:center"><b><i><span style="font-size:18.0pt;color:red">**Required Monthly Maintenance**</span></i></b><b><i><span style="font-size:18.0pt"><o:p></o:p></span></i></b></p>
<p class="Default" align="center" style="text-align:center"><span style="font-size:11.0pt;color:windowtext"><o:p> </o:p></span></p>
<p class="Default"><b><span style="font-size:14.0pt">PLEASE begin your monthly maintenance reports today!
</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="Default"><b><span style="font-size:11.0pt">If you have questions about these reports please contact SEO Service Center at 1-877-552-4262.
</span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="Default"><b><i><span style="font-size:14.0pt">The following reports can be obtained from your Special User Account or from Item Group Editor (IGE)
</span></i></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="Default"><b><i><span style="font-size:11.5pt;color:red">(Special Users are YOUR libraries 3 letter code and MISSING, MENDING and DISPLAY)
</span></i></b><span style="font-size:11.5pt;color:red"><o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt">• <b>XXXMISSING</b>----<b>Please check your shelves and if any items are found please check them in</b>!
<o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="Default"><b><span style="font-size:10.0pt">Any item checked out to your libraries designated MISSING user will be removed from system after 4 months if not found.
</span></b><span style="font-size:10.0pt"><o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt">• <b>XXXMENDING</b>---- <b>Please check your shelves</b>, and check with staff that are responsible for repairing or replacing these items.
<b>If any items are found, or have been repaired or replaced, please check them in</b>!
<o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="Default"><b><span style="font-size:10.0pt">Any item checked out to your libraries designated MENDING user will be removed from system after 12 months.
</span></b><span style="font-size:10.0pt"><o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt">• <b>XXXDISPLAY</b>---<b>Please check your display areas for these items! If not found in the display areas, check your shelves.
</b><o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="Default"><b><span style="font-size:14.0pt">If items are found, please check them in!
</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt">~~ <o:p></o:p></span></p>
<p class="Default"><b><span style="font-size:14.0pt">**</span></b><b><span style="font-size:13.0pt">The Principles of Cooperation state that items belonging to other libraries can be on display for one loan period of 28 days with NO renewals.
</span></b><span style="font-size:13.0pt"><o:p></o:p></span></p>
<p class="Default"><b><span style="font-size:14.0pt">~~ </span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="Default"><b><span style="font-size:14.0pt">PLEASE REVIEW THE </span></b><b><i><span style="font-size:14.0pt;color:blue">PRINCIPLES OF COOPERATION
</span></i></b><b><i><span style="font-size:14.0pt">TO MAKE SURE YOUR LIBRARY IS FOLLOWING THE GUIDELINES SET BY THE ADVISORY COMMITTEE.
</span></i></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="Default"><b><i><span style="font-size:11.5pt;color:red">Note: You may not have access to Item Group Editor. Item Group Editor is available when logging in as a TECH or MANAGER. You will need to type the policy, in ALL CAPS, in the Current Location
field to obtain your lists, then copy and paste the results. </span></i></b><span style="font-size:11.5pt;color:red"><o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt;font-family:"Cambria",serif;color:windowtext"><o:p> </o:p></span></p>
<p class="Default"><b><i><span style="font-size:11.0pt;color:windowtext"><o:p> </o:p></span></i></b></p>
<p class="Default"><b><i><span style="font-size:14.0pt;color:red">The following reports can be obtained from Item Group Editor
</span></i></b><span style="font-size:14.0pt;color:red"><o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt;color:red">• <b>LOST-ASSUM </b>----
<b>Please check your shelves and if any items are found please check them in! </b>
If using Unique Management for collection purposes, SEO <b><i>does not </i></b>recommend deleting LOST-ASSUM items, or checking out LOST-ASSUM items to your XXXDISCARD user.
<o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt;color:red"><o:p> </o:p></span></p>
<p class="Default"><span style="font-size:14.0pt;color:red">• <b>LOST-CLAIM </b>----
<b>Please check your shelves and if any items are found please check them in! </b>
If using Unique Management for collection purposes, SEO <b><i>does not </i></b>recommend deleting LOST-CLAIM items, or checking out LOST-CLAIM items to your XXXDISCARD user.
<o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt;color:red"><o:p> </o:p></span></p>
<p class="Default"><b><i><span style="font-size:16.0pt;color:red">The following report is Scheduled to run for Each Library
</span></i></b><span style="font-size:16.0pt;color:red"><o:p></o:p></span></p>
<p class="Default"><b><i><span style="font-size:16.0pt;color:red">on the 10</span></i></b><b><i><span style="font-size:10.5pt;color:red">th
</span></i></b><b><i><span style="font-size:16.0pt;color:red">of Every Month </span>
</i></b><span style="font-size:16.0pt;color:red"><o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt;color:red">• <b>INTRANSIT</b>-- <b>
Please check your shelves and if any items are found please check them in</b>! <o:p>
</o:p></span></p>
<p class="Default"><span style="font-size:14.0pt;color:red"><o:p> </o:p></span></p>
<p class="Default"><b><span style="font-size:14.0pt;color:red">SEO recommends your library submit a claim with Priority Dispatch for any of your items that have been in-transit for at least 30 days.
</span></b><span style="font-size:14.0pt;color:red"><o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt;color:red">Please submit a </span>
<span style="font-size:14.0pt;color:blue">Delivery Customer Service Form </span><span style="font-size:14.0pt">to file a claim for
<b>your </b>lost items. After submitting your claim form, please check the item out to
</span><b><span style="font-size:16.0pt">your </span></b><span style="font-size:14.0pt">XXXMISSING user.
<o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt;font-family:"Cambria",serif;color:windowtext"><o:p> </o:p></span></p>
<p class="Default"><b><i><span style="font-size:11.0pt;color:windowtext"><o:p> </o:p></span></i></b></p>
<p class="Default"><b><i><span style="font-size:14.0pt">SEO Recommends the following:
</span></i></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="Default"><b><span style="font-size:14.0pt">User Holds to Expire Soon</span></b><span style="font-size:14.0pt">--- SEO can create a report in WorkFlows that will list your patrons with holds about to expire. We can deliver it to the login of your choice.
(i.e.: CIRC, TECH or MANAGER) <o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt">• With this report you can determine why your patron’s holds have not been filled. For example, was it the only item on the record and it is lost/missing
<b><i>or </i></b>has the patron suspended their hold? <o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="Default"><b><span style="font-size:14.0pt">Tips: </span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt;font-family:"Courier New"">o </span>
<b><i><span style="font-size:14.0pt">Be sure to check your shelves for items identified on your lists.
</span></i></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt;font-family:"Courier New"">o </span>
<b><i><span style="font-size:14.0pt">Always be sure to check-in any items you find using the Check-In Wizard.
</span></i></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt;font-family:"Courier New"">o </span>
<b><i><span style="font-size:14.0pt">Remember that a last activity date range can be selected in Item Group Editor.
</span></i></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="Default"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="Default"><span style="font-size:14.0pt">Thank you for your cooperation,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">The SEO Symphony WorkFlows Team</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:5.0pt;margin-left:0in">
<img width="224" height="223" style="width:2.3333in;height:2.325in" id="_x0000_i1030" src="cid:image001.png@01D70E75.FD23BFE0"><span style="font-size:10.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Paula Clark<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Library Information Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">State Library of Ohio<br>
SEO Service Center<br>
40780 Marietta Road, Caldwell, Ohio 43724<br>
Phone: 740-783-5705 1-877-552-4262<br>
Fax: 740-783-3203; 800-446-4804<o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://support.servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">support.servingeveryohioan.org</span></a><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><br>
</span><a href="../../../../../marshams/Documents/Logo-2013/Logo-Branding/Final/Word%20Templates/servingeveryohioan.org"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">servingeveryohioan.org</span></a><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="../../../../../marshams/Documents/Logo-2013/Logo-Branding/Final/Word%20Templates/library.ohio.gov"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">library.ohio.gov</span></a><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><a href="http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765" target="_blank"><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;text-decoration:none"><img border="0" width="32" height="32" style="width:.3333in;height:.3333in" id="Picture_x0020_4" src="cid:image002.png@01D70E75.FD23BFE0" alt="Description: Facebook logo - links to the State LIbrary of Ohio's facebook page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif">
</span></i></b><a href="https://twitter.com/seolibraryctr" target="_blank"><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;text-decoration:none"><img border="0" width="32" height="32" style="width:.3333in;height:.3333in" id="Picture_x0020_3" src="cid:image003.png@01D70E75.FD23BFE0" alt="Description: Twitter logo - links to the State Library of Ohio's Twitter page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif"> </span></i></b><a href="http://library.ohio.gov/blog/" target="_blank"><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;text-decoration:none"><img border="0" width="31" height="31" style="width:.325in;height:.325in" id="Picture_x0020_2" src="cid:image004.jpg@01D70E75.FD23BFE0" alt="Description: Blog logo - Links to the State Library of Ohio's blog"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif"> </span></i></b><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif"> </span></b><a href="http://pinterest.com/SEOLibraryCtr/"><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:windowtext;text-decoration:none"><img border="0" width="31" height="31" style="width:.325in;height:.325in" id="Picture_x0020_1" src="cid:image005.png@01D70E75.FD23BFE0"></span></b></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif"> </span></b><a href="http://youtube.com/SEOLibrary"><span style="font-size:9.0pt;font-family:"Arial Unicode MS",serif;color:white;text-decoration:none"><img border="0" width="32" height="32" style="width:.3333in;height:.3333in" id="Picture_x0020_6" src="cid:image006.png@01D70E75.FD23BFE0" alt="YouTube Videos"></span></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif"><br>
</span></b><a href="http://library.ohio.gov/state-librarian/share-your-story"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">Share Your Story</span></a><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">
by telling us how a <br>
State Library service or resource helped <br>
you or your library.</span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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