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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><i><u><span style="font-size:18.0pt;color:red">**Required Monthly Maintenance**<o:p></o:p></span></u></i></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt">PLEASE
</span></u></b><b><span style="font-size:14.0pt">begin your monthly maintenance reports today!<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b>If you have questions about these reports please contact SEO Service Center at 1-877-552-4262.<o:p></o:p></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><i><u><span style="font-size:14.0pt">The following reports can be obtained from your Special User Account or from Item Group Editor (IGE)<o:p></o:p></span></u></i></b></p>
<p class="MsoListParagraphCxSpFirst"><b><i><span style="font-size:12.0pt;line-height:115%;color:red">(Special Users are YOUR libraries 3 letter code and MISSING, MENDING and DISPLAY)<o:p></o:p></span></i></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpMiddle" style="color:red;margin-left:0in;mso-add-space:auto;text-align:center;mso-list:l1 level1 lfo1">
<b><span style="font-size:14.0pt;line-height:115%;color:windowtext">XXXMISSING</span></b><span style="font-size:14.0pt;line-height:115%;color:windowtext">----</span><b><u><span style="font-size:14.0pt;line-height:115%;color:black">Please check your shelves</span></u></b><span style="font-size:14.0pt;line-height:115%;color:black">
<b><u>and if any items are found please check them in</u></b>!</span><span style="font-size:14.0pt;line-height:115%"><o:p></o:p></span></li></ul>
<p class="MsoListParagraphCxSpMiddle"><b><u><span style="font-size:10.0pt;line-height:115%;color:black">Any item<i>
</i>checked out to your libraries designated MISSING user will be removed from system after 4 months if not found.</span></u></b><span style="font-size:14.0pt;line-height:115%;color:red"><o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle"><span style="font-size:14.0pt;line-height:115%;color:red"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;text-align:center;mso-list:l1 level1 lfo1">
<b><span style="font-size:14.0pt;line-height:115%">XXXMENDING</span></b><span style="font-size:14.0pt;line-height:115%">----
<b><u><span style="color:black">Please check your shelves</span></u></b><span style="color:black">, and check with staff that are responsible for repairing or replacing these items.
<b>If any items are found, or have been repaired or replaced,</b> <b><u>please check them in</u></b>!</span></span><b><u><span style="font-size:10.0pt;line-height:115%"><o:p></o:p></span></u></b></li></ul>
<p class="MsoListParagraphCxSpMiddle"><b><u><span style="font-size:10.0pt;line-height:115%;color:black">Any item<i>
</i>checked out to your libraries designated MENDING user will be removed from system after 12 months.</span></u></b><b><u><span style="font-size:10.0pt;line-height:115%"><o:p></o:p></span></u></b></p>
<p class="MsoListParagraphCxSpMiddle"><span style="font-size:14.0pt;line-height:115%"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;text-align:center;mso-list:l1 level1 lfo1">
<b><span style="font-size:14.0pt;line-height:115%">XXXDISPLAY</span></b><span style="font-size:14.0pt;line-height:115%">---<b>Please check your display areas for these items! If not found in the display areas,
<u>check your shelves.</u></b></span><b><i><span style="font-size:12.0pt;line-height:115%"><o:p></o:p></span></i></b></li></ul>
<p class="MsoListParagraphCxSpMiddle" align="center" style="text-align:center"><b><u><span style="font-size:14.0pt;line-height:115%">If items are found, please check them in!<o:p></o:p></span></u></b></p>
<p class="MsoListParagraphCxSpMiddle" align="center" style="text-align:center"><span style="font-size:14.0pt;line-height:115%">~~</span><i><span style="font-size:12.0pt;line-height:115%"><o:p></o:p></span></i></p>
<p class="MsoListParagraphCxSpMiddle" align="center" style="margin-left:0in;mso-add-space:auto;text-align:center">
<b><span style="font-size:14.0pt;line-height:115%">**</span></b><b><span style="font-size:13.0pt;line-height:115%">The Principles of Cooperation state that items belonging to
<u>other</u> libraries can be on display <u>for one loan period of 28 days with NO renewals</u>.<o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpMiddle" align="center" style="text-align:center"><b><span style="font-size:14.0pt;line-height:115%">~~<o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpMiddle" align="center" style="text-align:center"><b><span style="font-size:14.0pt;line-height:115%">PLEASE REVIEW THE
</span></b><a href="http://servingeveryohioan.org/governance/SEO%20Consortium%20Principles%20of%20Cooperation.pdf"><b><i><span style="font-size:14.0pt;line-height:115%">PRINCIPLES OF COOPERATION</span></i></b></a><b><i><span style="font-size:14.0pt;line-height:115%">
 TO MAKE SURE YOUR LIBRARY IS FOLLOWING THE GUIDELINES SET BY THE ADVISORY COMMITTEE.</span></i></b><b><span style="font-size:14.0pt;line-height:115%"><o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpMiddle"><i><span style="font-size:12.0pt;line-height:115%;color:red"><o:p> </o:p></span></i></p>
<p class="MsoListParagraphCxSpMiddle"><b><i><span style="font-size:12.0pt;line-height:115%;color:red">Note: You may not have access to Item Group Editor.  Item Group Editor is available when logging in as a TECH or MANAGER. You will need to type the policy,
 in ALL CAPS, in the Current Location field to obtain your lists, then copy and paste the results.<o:p></o:p></span></i></b></p>
<p class="MsoListParagraphCxSpMiddle"><b><i><span style="font-size:12.0pt;line-height:115%;color:red"><o:p> </o:p></span></i></b></p>
<p class="MsoListParagraphCxSpLast"><b><i><span style="font-size:12.0pt;line-height:115%;color:red"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><u><span style="font-size:14.0pt">The following reports can be obtained from Item Group Editor<o:p></o:p></span></u></i></b></p>
<p class="MsoListParagraphCxSpFirst"><span style="font-size:14.0pt;line-height:115%"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l0 level1 lfo2">
<b><span style="font-size:14.0pt;line-height:115%">LOST-ASSUM</span></b><span style="font-size:14.0pt;line-height:115%"> ----<span style="color:red">
</span><b><u><span style="color:black">Please check your shelves</span></u></b><span style="color:black">
<b><u>and if any items are found please check them in!</u></b> If using Unique Management for collection purposes,
</span>SEO <b><i><u>does not</u></i></b> recommend deleting LOST-ASSUM items, or checking out LOST-ASSUM items to your XXXDISCARD user.  <b><o:p></o:p></b></span></li></ul>
<p class="MsoListParagraphCxSpMiddle"><b><span style="font-size:14.0pt;line-height:115%"><o:p> </o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l1 level1 lfo1">
<b><span style="font-size:14.0pt;line-height:115%">LOST-CLAIM</span></b><span style="font-size:14.0pt;line-height:115%"> ----<span style="color:red">
</span><b><u><span style="color:black">Please check your shelves and if any items are found please check them in!</span></u></b><span style="color:black"> If using Unique Management for collection purposes,
</span>SEO <b><i><u>does not</u></i></b> recommend deleting LOST-CLAIM items, or checking out LOST-CLAIM items to your XXXDISCARD user.  <b><o:p></o:p></b></span></li></ul>
<p class="MsoListParagraphCxSpLast"><b><span style="font-size:14.0pt;line-height:115%"><o:p> </o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><i><u><span style="font-size:16.0pt">The following report is Scheduled to run for Each Library
<o:p></o:p></span></u></i></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><i><u><span style="font-size:16.0pt">on the 10<sup>th</sup> of Every Month</span></u></i></b><b><span style="font-size:16.0pt"><o:p></o:p></span></b></p>
<p class="MsoListParagraphCxSpFirst"><b><span style="font-size:14.0pt;line-height:115%"><o:p> </o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpMiddle" style="margin-left:-.25in;mso-add-space:auto;text-align:center;mso-list:l3 level1 lfo3">
<b><span style="font-size:14.0pt;line-height:115%">INTRANSIT</span></b><span style="font-size:14.0pt;line-height:115%">--<span style="color:black">
<b><u>Please check your shelves and if any items are found please check them in</u></b>!</span><o:p></o:p></span></li></ul>
<p class="MsoListParagraphCxSpMiddle"><span style="font-size:18.0pt;line-height:115%"><o:p> </o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" align="center" style="margin-left:.25in;mso-add-space:auto;text-align:center">
<b><span style="font-size:14.0pt;line-height:115%">SEO recommends your library submit a claim with Priority Dispatch for any of your items that have been in-transit for at least 30 days.</span></b><span style="font-size:14.0pt;line-height:115%"><o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle"><span style="font-size:14.0pt;line-height:115%"><o:p> </o:p></span></p>
<p class="MsoListParagraphCxSpMiddle"><span style="font-size:14.0pt;line-height:115%">Please submit a
</span><a href="https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibrary.ohio.gov%2Fservices-for-libraries%2Fstatewide-delivery%2Fstatewide-delivery-customer-service%2F&data=01%7C01%7Cjbond%40library.ohio.gov%7Cc57fc0772e2a4d7e0e5208d4025dac67%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0&sdata=bhLEsBUlnMtSBlXs%2FgASCyC2FfkgfMobFxbAulNBZC0%3D&reserved=0"><span style="font-size:14.0pt;line-height:115%">Delivery
 Customer Service Form</span></a><span style="font-size:14.0pt;line-height:115%"> to file a claim for
<b>your</b> lost items. After submitting your claim form, please check the item out to
</span><b><span style="font-size:16.0pt;line-height:115%">your </span></b><span style="font-size:14.0pt;line-height:115%">XXXMISSING user.<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle"><b><span style="font-size:14.0pt;line-height:115%"><o:p> </o:p></span></b></p>
<p class="MsoListParagraphCxSpMiddle"><b><span style="font-size:14.0pt;line-height:115%"><o:p> </o:p></span></b></p>
<p class="MsoListParagraphCxSpMiddle"><b><span style="font-size:14.0pt;line-height:115%"><o:p> </o:p></span></b></p>
<p class="MsoListParagraphCxSpMiddle"><b><span style="font-size:14.0pt;line-height:115%"><o:p> </o:p></span></b></p>
<p class="MsoListParagraphCxSpLast"><b><span style="font-size:14.0pt;line-height:115%"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><i><u><span style="font-size:14.0pt">SEO Recommends the following:<o:p></o:p></span></u></i></b></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt">User Holds to Expire Soon</span></b><span style="font-size:14.0pt">---<b><i><span style="color:red">
</span></i></b>SEO can create a report in WorkFlows that will list your patrons with holds about to expire. We can deliver it to the login of your choice. (i.e.: CIRC, TECH or MANAGER)<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-add-space:auto;mso-list:l0 level1 lfo2">
<span style="font-size:14.0pt;line-height:115%">With this report you can determine why your patron’s holds have not been filled.  For example, was it the only item on the record and it is lost/missing
<b><i>or</i></b> has the patron suspended their hold?<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="font-size:14.0pt">Tips:<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="circle">
<li class="MsoListParagraphCxSpFirst" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level1 lfo4">
<b><i><u><span style="font-size:14.0pt;line-height:115%">Be sure to check your shelves for items identified on your lists.
<o:p></o:p></span></u></i></b></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level1 lfo4">
<b><i><u><span style="font-size:14.0pt;line-height:115%">Always be sure to check-in any items you find using the Check-In Wizard.
<o:p></o:p></span></u></i></b></li><li class="MsoListParagraphCxSpLast" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level1 lfo4">
<b><i><u><span style="font-size:14.0pt;line-height:115%">Remember that a last activity date range can be selected in Item Group Editor.<o:p></o:p></span></u></i></b></li></ul>
<p class="MsoNormal"><i><span style="font-size:14.0pt"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Thank you for your cooperation,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">The SEO Symphony WorkFlows Team<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:16.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:5.0pt;margin-left:0in">
<img border="0" width="224" height="223" style="width:2.3333in;height:2.325in" id="_x0000_i1030" src="cid:image001.png@01D726F0.05E79AB0"><span style="font-size:10.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Paula Clark<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Library Information Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">State Library of Ohio<br>
SEO Service Center<br>
40780 Marietta Road, Caldwell, Ohio 43724<br>
Phone:  740-783-5705 1-877-552-4262<br>
Fax: 740-783-3203; 800-446-4804<o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://support.servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">support.servingeveryohioan.org</span></a><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><br>
</span><a href="../../../../../marshams/Documents/Logo-2013/Logo-Branding/Final/Word%20Templates/servingeveryohioan.org"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">servingeveryohioan.org</span></a><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="../../../../../marshams/Documents/Logo-2013/Logo-Branding/Final/Word%20Templates/library.ohio.gov"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">library.ohio.gov</span></a><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><a href="http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765" target="_blank"><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;text-decoration:none"><img border="0" width="32" height="32" style="width:.3333in;height:.3333in" id="Picture_x0020_4" src="cid:image002.png@01D726F0.05E79AB0" alt="Description: Facebook logo - links to the State LIbrary of Ohio's facebook page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif"> 
</span></i></b><a href="https://twitter.com/seolibraryctr" target="_blank"><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;text-decoration:none"><img border="0" width="32" height="32" style="width:.3333in;height:.3333in" id="Picture_x0020_3" src="cid:image003.png@01D726F0.05E79AB0" alt="Description: Twitter logo - links to the State Library of Ohio's Twitter page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif">  </span></i></b><a href="http://library.ohio.gov/blog/" target="_blank"><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;text-decoration:none"><img border="0" width="31" height="31" style="width:.325in;height:.325in" id="Picture_x0020_2" src="cid:image004.jpg@01D726F0.05E79AB0" alt="Description: Blog logo - Links to the State Library of Ohio's blog"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif"> </span></i></b><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif"> </span></b><a href="http://pinterest.com/SEOLibraryCtr/"><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:windowtext;text-decoration:none"><img border="0" width="31" height="31" style="width:.325in;height:.325in" id="Picture_x0020_1" src="cid:image005.png@01D726F0.05E79AB0"></span></b></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif">  </span></b><a href="http://youtube.com/SEOLibrary"><span style="font-size:9.0pt;font-family:"Arial Unicode MS",serif;color:white;text-decoration:none"><img border="0" width="32" height="32" style="width:.3333in;height:.3333in" id="Picture_x0020_6" src="cid:image006.png@01D726F0.05E79AB0" alt="YouTube Videos"></span></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif"><br>
</span></b><a href="http://library.ohio.gov/state-librarian/share-your-story"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">Share Your Story</span></a><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">
 by telling us how a <br>
State Library service or resource helped <br>
you or your library.</span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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