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<p class="MsoNormal"><span style="font-size:14.0pt">Hello everyone,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Thank you Christina for your questions and concerns about documentation and delivery.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">I’m replying to all since the information can benefit all consortium staff.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Current SEO consortium documentation can be found on our support site in the Knowledge Base.
<a href="https://support.servingeveryohioan.org/support/home">https://support.servingeveryohioan.org/support/home</a> You must register and login to view
<u>all</u> documentation. If you do not find information on any certain topic, please contact SEO and we can either find the documentation or create it if needed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Attached you will find the Treatment of Materials guidelines for shipping library materials. Our continued request is that you treat the materials as yours and treat them how you would want your materials
to be treated. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Misty<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="117" height="103" style="width:1.2187in;height:1.0729in" id="_x0000_i1030" src="cid:image001.png@01D8D986.3856B040"><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:"Garamond",serif;color:#7030A0">Misty Wyscarver<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:navy">Trainer,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:navy">SEO Service Center<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:navy">40780 Marietta Road, Caldwell, Ohio 43724<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:navy">Phone: 1-877-552-4262</span><span style="font-family:"Century Gothic",sans-serif;color:navy"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:navy">Fax: 1-800-446-4804<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:navy"><a href="mailto:mwyscarver@library.ohio.gov">mwyscarver@library.ohio.gov</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><a href="servingeveryohioan.org">servingeveryohioan.org</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><a href="library.ohio.gov">library.ohio.gov</a><o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://www.facebook.com/seolibrarycenter"><span style="color:windowtext;text-decoration:none"><img border="0" width="28" height="29" style="width:.2916in;height:.302in" id="_x0000_i1029" src="cid:image002.png@01D8D986.3856B040"></span></a> <a href="https://twitter.com/seolibraryctr" target="_blank"><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_3" src="cid:image003.png@01D8D986.3856B040" alt="Description: Twitter logo - links to the State Library of Ohio's Twitter page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif"> </span></i></b><a href="http://library.ohio.gov/blog/" target="_blank"><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;text-decoration:none"><img border="0" width="25" height="25" style="width:.2604in;height:.2604in" id="Picture_x0020_2" src="cid:image004.jpg@01D8D986.3856B040" alt="Description: Blog logo - Links to the State Library of Ohio's blog"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif"> </span></i></b><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif"> </span></b><a href="http://pinterest.com/SEOLibraryCtr/"><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:windowtext;text-decoration:none"><img border="0" width="25" height="25" style="width:.2604in;height:.2604in" id="Picture_x0020_1" src="cid:image005.png@01D8D986.3856B040"></span></b></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif"> </span></b><a href="http://youtube.com/SEOLibrary"><span style="color:windowtext;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_6" src="cid:image006.png@01D8D986.3856B040" alt="YouTube Videos"></span></a><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> SEO-Circ <seo-circ-bounces@lists.oplin.org> <b>
On Behalf Of </b>Christina Stump via SEO-Circ<br>
<b>Sent:</b> Saturday, October 1, 2022 2:55 PM<br>
<b>To:</b> seo-circ@lists.oplin.org<br>
<b>Subject:</b> [Seo-circ] Looking for Ideas: Staff Training Materials<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Hi all,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I'm working on drafting a "how to" document that could sit at our circulation desk so that staff can look up common procedures (like registering a user, billing a user, using Enterprise catalog,
etc). <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Does anyone have a similar document you use at your libraries? Does anyone know if SEO has already created this sort of document? I like the training videos they provide, but don't want staff to
have to consult a video while assisting a patron. I found some very old documents for this, but couldn't find anything recent.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Any additional feedback, samples/templates, or suggestions are very welcome.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Thanks!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Christina Stump<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Public Services Lead<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Loudonville Public Library<o:p></o:p></span></p>
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