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<p class="MsoNormal"><img width="600" height="100" style="width:6.25in;height:1.0416in" id="Picture_x0020_1" src="cid:image001.jpg@01DB7EDC.91CD5720"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Greetings!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">The SEO Team is pleased to announce that beginning Thursday, February 20, the User Lost Card wizard will be available in WorkFlows. This wizard provides a streamlined method to replace a lost or damaged library
card.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">An announcement will be made to the SEO-Updates listserv on Wednesday.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">The following document has been update on the Support Site:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><a href="https://support.servingeveryohioan.org/support/solutions/articles/69000197507-replacing-a-user-s-card">Replacing a User's Card : SEO Service Center</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">The following video has been added to NicheAcademy:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><a href="https://my.nicheacademy.com/seo/course/81672?categoryId=26376">SEO Two Minute Tutorial - User Lost Card Wizard</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Additionally, on Wednesday, February 19 at 11 am, the SEO Support Team will hold open office hours and will discuss the SMS move, the User Lost Card wizard, and the recent update to the SEO Support Site.<o:p></o:p></span></p>
<p class="MsoNormal"><span class="me-email-text"><b><span style="font-size:18.0pt;font-family:"Segoe UI",sans-serif;color:#242424">Microsoft Teams</span></b></span><span style="font-family:"Segoe UI",sans-serif;color:#242424">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#242424"><a href="https://teams.microsoft.com/l/meetup-join/19%3ameeting_NzBhZWFhYzgtMmNhMS00MDg1LWIwODktMWRkMWEwMDdiZDk3%40thread.v2/0?context=%7b%22Tid%22%3a%2250f8fcc4-94d8-4f07-84eb-36ed57c7c8a2%22%2c%22Oid%22%3a%22cd941aef-17e7-4e1c-8ea4-8de53274beab%22%7d" target="_blank" title="Meeting join link"><b><span style="font-size:15.0pt;color:#5B5FC7">SEO
Open Office Hour</span></b></a> <o:p></o:p></span></p>
<p class="MsoNormal"><span class="me-email-text-secondary"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#616161">Meeting ID:
</span></span><span class="me-email-text"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#242424">274 615 362 877</span></span><span style="font-family:"Segoe UI",sans-serif;color:#242424">
<o:p></o:p></span></p>
<p class="MsoNormal"><span class="me-email-text-secondary"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#616161">Passcode:
</span></span><span class="me-email-text"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#242424">gz6zx7aa</span></span><span style="font-family:"Segoe UI",sans-serif;color:#242424">
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Best,<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><img border="0" width="250" height="74" style="width:2.6041in;height:.7708in" id="Picture_x0020_5" src="cid:image002.png@01DB7EDC.91CD5720"></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Source Sans Pro",sans-serif;color:#201F1E"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#0E3F75">Jay Miley</span></b><span style="font-family:"Arial",sans-serif;color:#0E3F75"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#5A5A5A">Customer Service & Library System Manager<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#5A5A5A">SEO Service Center</span></b><span style="font-family:"Arial",sans-serif;color:#5A5A5A"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A">State Library of Ohio<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A">40780 Marietta Rd<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A">Caldwell, OH 43724<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A">Tel: 877-552-4262<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#5A5A5A"><a href="mailto:jmiley@library.ohio.gov"><span style="color:blue">jmiley@library.ohio.gov</span></a></span><u><span style="font-size:12.0pt;color:blue"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:red"><a href="http://servingeveryohioan.org/"><span style="color:blue">servingeveryohioan.org</span></a></span><span style="font-size:12.0pt;color:red"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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