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<div class="WordSection1">
<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Please excuse multiple postings…<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">In September the State Library of Ohio purchased statewide access to
<a href="https://library.ohio.gov/services-for-libraries/training-and-professional-development/">
The Librarian’s Guide to Homelessness</a> through Niche Academy. The online training, authored by Ryan Dowd,
<b>is now available for all Ohio public library staff</b>. The four-part training is an empathy-driven approach that provides best practices for library staff on how to understand the homeless population and serve them better. There are also practical tips
on how to deal with and de-escalate common situations and issues, and make staff feel empowered and safe. A former director of a Chicago homeless shelter, Ryan Dowd is the author of <i>The Librarians Guide to Homelessness: An Empathy-Driven Approach to Solving
Problems, Preventing Conflict, and Serving Everyone</i>. He travels all over the United States speaking to libraries about how to best help homeless patrons using empathy and respect. To access the training, go to the State Library of Ohio’s <a href="https://library.ohio.gov/services-for-libraries/training-and-professional-development/"><b>Training
and Professional Development page</b></a> and click the homelessness training link. Once in Niche Academy, you will be prompted to create an account.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Due to the measures taken stop the spread of COVID Ryan Dowd is providing access to archived webinars available on Niche Academy</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">When in the core training, scroll down to the end and you’ll see the following:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#006666"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Managing frontline staff who work with homeless individuals<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#006666"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Burnout, vicarious trauma and compassion fatigue<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#006666"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Advanced body language skills<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#006666"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Domestic violence and sexual assault (in libraries) featuring Miranda Dube<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#006666"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Homelessness 201: Advanced understanding of individuals experiencing homelessness<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#006666"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Body odor: the most dreaded conversation.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Combined with the core training, this brings the courses up to almost 10 hours.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">These were recorded live online, so the video quality is not quite as good as the core training. The plan is to go back and re-record
them as higher quality videos, but with the current crisis we wanted to get them out quickly.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">The next live webinar<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Ryan is planning on still doing the live Q&A webinar on April 2. (He will do it from the shelter).
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">This webinar will be all questions from you:</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l4 level1 lfo4">
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</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">You can submit questions in advance here:
<a href="https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homelesslibrary.com%2Fqandawebinarsurvey.html&data=02%7C01%7Cekelsey%40library.ohio.gov%7C8976d4a2334e4cec9ffa08d7c522bd9b%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637194625324089724&sdata=b%2BI1rDztelH%2BGWIc0jJ6gObcRyFcB1uigEeHuWNpzS4%3D&reserved=0" target="_blank">
http://www.homelesslibrary.com/qandawebinarsurvey.html</a> <o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">I will be taking live questions also<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">The types of questions you can ask:</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Is there a specific patron that you are unsure how to handle and would like guidance?<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Did you have a situation with a homeless patron and you're not sure whether or not you dealt with it correctly?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l2 level1 lfo6">
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</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Do you have specific questions about people experiencing homelessness, poverty, mental illness, or substance abuse?<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Have you heard something about people experiencing homelessness and you're not sure whether or not it's true?<o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Do you have a coworker who struggles when dealing with challenging patrons and want to know how to help him/her?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Registration Link:
<a href="https://zoom.us/webinar/register/4015847067735/WN_kQbcnXc_TAqZqSkqMPLpJQ">
https://zoom.us/webinar/register/4015847067735/WN_kQbcnXc_TAqZqSkqMPLpJQ</a> <o:p>
</o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">A little extra hope<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Finally, if you or your staff need a little hope in these crazy times, Ryan is trying to post videos from the shelter regularly. They can be found at our Facebook page:
<a href="https://www.facebook.com/HomelessTrainingbyRyanDowd">https://www.facebook.com/HomelessTrainingbyRyanDowd</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Presented by Ryan Dowd:</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l3 level1 lfo9"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Author of the American Library Association book, The Librarian’s Guide to Homelessness.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo9"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Executive Director of a large homeless shelter outside of Chicago.<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo9"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior
from troubled individuals.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">If you have trouble accessing the new content or April 2 webinar, email Erin Kelsey, library consultant at the State Library of Ohio at
<a href="mailto:ekelsey@library.ohio.gov">ekelsey@library.ohio.gov</a>. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">###<o:p></o:p></span></p>
<p class="MsoNormal"><img border="0" width="96" height="101" style="width:1.0in;height:1.052in" id="Picture_x0020_11" src="cid:image003.jpg@01D60111.7D3D27C0"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002060"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Marsha McDevitt-Stredney, Ph.D.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Public Information Officer<br>
Director, Marketing & Communications<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">274 E. 1<sup>st</sup> Avenue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Columbus, OH 43201<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Tel: 614-644-6875<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"><a href="http://library.ohio.gov/"><span style="color:blue">library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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