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<p class="MsoNormal"><i><span style="font-family:"Century Gothic",sans-serif">Please excuse multiple postings$B!D(B<o:p></o:p></span></i></p>
<p class="MsoNormal"><b><span style="font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><img width="316" height="80" style="width:3.2916in;height:.8333in" id="Picture_x0020_2" src="cid:image002.jpg@01D6B122.E9D62BE0"><b><span style="font-family:"Century Gothic",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Century Gothic",sans-serif;color:#006666">Highlighted Content</span></b><span style="font-family:"Century Gothic",sans-serif;color:#006666"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l3 level1 lfo3"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.webjunction.org%2Fnews%2Fwebjunction%2Fbook-and-library-related-podcasts.html&data=04%7C01%7Cmarshams%40library.ohio.gov%7C2a3df6760f024b5e37a308d8705985cf%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637382877094231915%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Vqf9hlkPQbmbIHTOjGxfF9TdrvR0TLejkir%2BsWL0N6c%3D&reserved=0">Book
and Library-related Podcasts</a>: Screen fatigue – the exhaustion felt from so much time spent in front of computers and mobile devices – has many people turning to podcasts, allowing them to take a break from screen and to listen instead. Check out this list
of podcasts on books and libraries. <o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l3 level1 lfo3"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.webjunction.org%2Fnews%2Fwebjunction%2Funderstanding-how-COVID-19-widens-the-justice-gap.html&data=04%7C01%7Cmarshams%40library.ohio.gov%7C2a3df6760f024b5e37a308d8705985cf%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637382877094231915%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=C5F0IF96G1QSxHG%2FDZ8jEVhh85ibE6bvC%2FzRpcBssFA%3D&reserved=0">Understanding
How COVID-19 Widens the Justice Gap</a>: The Improving Access to Civil Legal Justice through Public Libraries initiative has previously discussed the challenges facing those who fall into the justice gap—the divide between the need for civil legal aid and
a person$B!G(Bs ability to access resources to meet the need. The COVID-19 pandemic has exacerbated this gap and created a surge in civil legal issues for many people with rising unemployment, housing insecurity, medical debt, concerns of safety and domestic violence,
and more.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Century Gothic",sans-serif;color:#006666">WebJunction Webinars for You</span></b><span style="font-family:"Century Gothic",sans-serif;color:#006666"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">This upcoming webinar is open for registration. If you can$B!G(Bt attend a live session, all WebJunction webinars are recorded and available for free in the <a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flearn.webjunction.org%2F&data=04%7C01%7Cmarshams%40library.ohio.gov%7C2a3df6760f024b5e37a308d8705985cf%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637382877094231915%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=FxYrQC%2FxpsGNnX9R62Lcz4234NcDlrmoGdhWjocqwN8%3D&reserved=0">Course
Catalog</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">The Accidental Facilities Manager</span></b><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><br>
</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Tuesday, November 10, 2020<b>
</b></span><span style="font-size:10.0pt;font-family:"Cambria Math",serif">$B"!(B</span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> 3:00 pm Eastern / 12:00 pm Pacific
</span><span style="font-size:10.0pt;font-family:"Cambria Math",serif">$B"!(B</span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> 60 minutes<br>
Registration: <a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.webjunction.org%2Fevents%2Fwebjunction%2Faccidental-facilities-manager.html&data=04%7C01%7Cmarshams%40library.ohio.gov%7C2a3df6760f024b5e37a308d8705985cf%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637382877094241877%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=kg2eHBsBKNhHVVzxw%2BW3zBDteUTEtqsvGMqhY%2FJ2PVQ%3D&reserved=0">
https://www.webjunction.org/events/webjunction/accidental-facilities-manager.html</a>
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Now more than ever, the care and feeding of library buildings, from historic to new, demands greater attention. With occupant health and safety
in mind, common issues, such as cleaning, plumbing, or HVAC systems, take on new urgency. Many library directors and staff become facilities managers by default, with no formal training. This webinar offers a primer on building systems and issues, along with
tools for preventive maintenance, energy assessments, optimizing ventilation and filtration, and more. Presenters share what they learned the hard way, in large and small libraries, so that you can be more prepared and self-assured.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Presented by:
<b>Lauren Stara</b>, Library Building Specialist, Massachusetts Board of Library Commissioners;
<b>Andrea Bunker</b>, Library Building Specialist, Massachusetts Board of Library Commissioners; and
<b>Lynn Piotrowicz</b>, Director, Tucker Free Library (NH)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Who Are We Designing for and Why? Service Design Techniques for Responsive Libraries<br>
</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Thursday, November 19, 2020<b>
</b></span><span style="font-size:10.0pt;font-family:"Cambria Math",serif">$B"!(B</span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> 3:00 pm Eastern / 12:00 pm Pacific
</span><span style="font-size:10.0pt;font-family:"Cambria Math",serif">$B"!(B</span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> 60 minutes<br>
Registration: <a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.webjunction.org%2Fevents%2Fwebjunction%2Fwho-are-we-designing-for-and-why.html&data=04%7C01%7Cmarshams%40library.ohio.gov%7C2a3df6760f024b5e37a308d8705985cf%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637382877094251828%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=tDYmjew0wxvxI2qgNoushsbIUdw1a%2Fhz3JJnR4WlorY%3D&reserved=0">
https://www.webjunction.org/events/webjunction/who-are-we-designing-for-and-why.html</a>
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">How does service design enable you to create awesome experiences rooted in empathy, compassion, and storytelling? In this first of a two-part
webinar series, explore how to apply intentional listening, deep observing, and deep learning to discover what your community members are thinking, feeling, and doing. This active and engaging session introduces concepts, methods and exercises such as:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:1.0in;mso-list:l2 level1 lfo7"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Directed Storytelling, a method for collecting community experiences and stories<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:1.0in;mso-list:l2 level1 lfo7"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">AEIOU, a framework for interpreting observations made during community discovery, and<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:1.0in;mso-list:l2 level1 lfo7"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Customer Journey Mapping, techniques to break down the complexities of community members$B!G(B hopes, dreams, and
aspirations. <o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-left:.75in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Presented by:
<b>Patrick Quattlebaum</b>, CEO, Harmonic Design; <b>Leah Berg</b>, Service Designer, Harmonic Design;
<b>Margaret Sullivan</b>, Principal, Margaret Sullivan Studio; and <b>Lyna Vuong</b>, Senior Designer, Margaret Sullivan Studio<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Access to WebJunction$B!G(Bs library-specific courses is available for free to all library workers and volunteers. Through the generous support of OCLC and many agencies
across the U.S., WebJunction provides timely and relevant learning content for you to access anytime, from anywhere. Simply create an account at
<a href="https://learn.webjunction.org">learn.webjunction.org</a>, and then explore the catalog of library-focused self-paced courses and webinars. Certificates of completion will be available to you after you have completed any course or webinar that you enroll
in from the catalog.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Support for WebJunction by the State Library of Ohio is provided by federal LSTA funds from IMLS.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">###<o:p></o:p></span></p>
<p class="MsoNormal"><img border="0" width="96" height="96" style="width:1.0in;height:1.0in" id="Picture_x0020_1" src="cid:image004.jpg@01D6B122.E9D62BE0"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002060"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Marsha McDevitt-Stredney, Ph.D.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Public Information Officer<br>
Director, Marketing & Communications<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">State Library of Ohio<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">274 E. 1<sup>st</sup> Avenue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Columbus, OH 43201<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Tel: 614-644-6875<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"><a href="http://library.ohio.gov/"><span style="color:blue">library.ohio.gov</span></a><o:p></o:p></span></p>
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