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<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Please excuse multiple postings…<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><b><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Next Live Ryan Dowd Webinar:<o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="margin-left:.5in"><b><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666"> Service Animals: Your Obligations Under the ADA</span></i></b><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666"><o:p></o:p></span></i></p>
<p class="MsoNormal" style="margin-left:.5in"><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoNormal" style="margin-left:.5in"><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> Some of the issues covered:<o:p></o:p></span></i></p>
<p class="MsoNormal" style="margin-left:81.0pt;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Which types of animals are covered by the Americans with Disabilities Act (ADA)?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:81.0pt;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">What are the two questions you can legally ask? (Yes, there are only two!)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:81.0pt;text-indent:-.25in;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Can you legally exclude a service animal if it growls, poops, sets off someone's allergies, or scares someone with a phobia?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal" style="margin-left:.5in"><b><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">When</span></i></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">:
</span><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Thursday, March 11 at 2 PM EST</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><br>
<b><i><span style="color:#006666">Length</span>: </i></b>1 Hour<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Pre-Registration Required</span></i></b><b><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">:
</span></i></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><a href="https://us02web.zoom.us/webinar/register/3015832712254/WN_NVDKhqOqT02i4_BYn9IaMQ">https://us02web.zoom.us/webinar/register/3015832712254/WN_NVDKhqOqT02i4_BYn9IaMQ</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Anyone who misses a live event can watch it (with close captioning) on Niche Academy a few days later.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><a href="https://library.ohio.gov/services-for-libraries/training-and-professional-development/">The Librarian’s Guide to Homelessness</a> core training purchased by
the State Library was renewed through August 2021. Subsequent archived webinars are now available as separate modules in Niche Academy. The online training, authored by Ryan Dowd, is now available for all
<b>Ohio public and academic library staff</b>. The four-part training is an empathy-driven approach that provides best practices for library staff on how to understand the homeless population and serve them better. There are also practical tips on how to deal
with and de-escalate common situations and issues, and make staff feel empowered and safe. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">A former director of a Chicago homeless shelter, Ryan Dowd is the author of <i>The Librarians Guide to Homelessness: An Empathy-Driven Approach to Solving Problems,
Preventing Conflict, and Serving Everyone</i>. He travels all over the United States speaking to libraries about how to best help homeless patrons using empathy and respect. He also provides training to police departments, nonprofits and other organizations
on how to compassionately manage problematic behavior from troubled individuals.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">To access the training, go to the State Library of Ohio’s <a href="https://library.ohio.gov/services-for-libraries/training-and-professional-development/"><b>Training
and Professional Development page</b></a> and click the homelessness training link. Once in Niche Academy, you will be prompted to create an account. Certificates will be issued within Niche Academy after the completion of the core training or webinar.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">If you have trouble accessing the training or upcoming webinar, email Erin Kelsey, Library Consultant at the State Library of Ohio at:
<a href="mailto:ekelsey@library.ohio.gov">ekelsey@library.ohio.gov</a>. <o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">###<o:p></o:p></span></p>
<p class="MsoNormal"><img border="0" width="96" height="96" style="width:1.0in;height:1.0in" id="Picture_x0020_1" src="cid:image003.jpg@01D7141F.20DAC970"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002060"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Marsha McDevitt-Stredney, Ph.D.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Public Information Officer<br>
Director, Marketing & Communications<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">State Library of Ohio<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">274 E. 1<sup>st</sup> Avenue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Columbus, OH 43201<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Tel: 614-644-6875<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"><a href="http://library.ohio.gov/"><span style="color:blue">library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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