<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div style="font-family: "Century Gothic", sans-serif; font-size: 14pt; color: rgb(0, 0, 0);">
<br>
</div>
<div>
<div id="divRplyFwdMsg" dir="ltr">
<div> </div>
</div>
<div>
<div dir="ltr">
<div class="x_gmail_default" style="font-family:arial,sans-serif; font-size:small">
<font color="#0b5394">Dear Colleagues,<br>
</font></div>
<div class="x_gmail_quote">
<div dir="ltr">
<div dir="ltr">
<div style="font-family:arial,sans-serif"><font color="#0b5394"><br>
</font></div>
<div style="font-family:arial,sans-serif"><font color="#0b5394">R<span class="x_gmail_default" style="font-family:arial,sans-serif; font-size:small">egistration for the 19th annual Ohio Library Support Staff Institute (OLSSI) is now open. The Institute is dedicated
to providing Support Staff with a conference and retreat experience, full of practical tips and information for all types of libraries.</span></font></div>
<div style="font-family:arial,sans-serif"><font color="#0b5394"><span class="x_gmail_default" style="font-family:arial,sans-serif; font-size:small"><br>
</span></font></div>
<div style="font-family:arial,sans-serif"><font color="#0b5394"><span class="x_gmail_default" style="font-family:arial,sans-serif; font-size:small">Visit </span><span style="font-family:Arial,Helvetica,sans-serif"><a href="http://olssi.org/classes" target="_blank"><span class="x_gmail_default" style="font-family:arial,sans-serif; font-size:small; color:rgb(11,83,148)"></span></a></span><a href="https://olssi.org/">https://olssi.org/</a><span style="font-family:Arial,Helvetica,sans-serif"><span class="x_gmail_default" style="font-family:arial,sans-serif; font-size:small"> to
register for this free online conference, which is open to all library staff, in Ohio and beyond.</span></span></font></div>
<div style="font-family:arial,sans-serif">
<ul>
<li><font color="#0b5394"><span style="font-family:Arial,Helvetica,sans-serif"><span class="x_gmail_default" style="font-family:arial,sans-serif; font-size:small">Registration: opens today at </span></span><a href="https://olssi.org/classes/" target="_blank"><span class="x_gmail_default" style="font-family:arial,sans-serif; font-size:small; color:rgb(11,83,148)"></span></a><a href="https://olssi.org/registration/">https://olssi.org/registration/</a></font></li><li><font color="#0b5394"><span class="x_gmail_default" style="font-family:arial,sans-serif; font-size:small">Institute: July 26 - 30, 2021, with both morning and afternoon sessions</span><br>
</font></li><li><font color="#0b5394"><span class="x_gmail_default" style="font-family:arial,sans-serif; font-size:small">Schedule of sessions: available below and at </span><a href="https://olssi.org/classes/" target="_blank">https://olssi.org/classes/</a></font></li></ul>
</div>
<div style="font-family:arial,sans-serif">
<div class="x_gmail_default" style="font-family:arial,sans-serif; font-size:small">
<font color="#0b5394"></font><span style="color:rgb(11,83,148)">Please share this message with your colleagues who may be interested and feel free to reach out to me directly (</span><a href="mailto:schaffs@denison.edu" target="_blank">schaffs@denison.edu</a><span style="color:rgb(11,83,148)">)
with any questions. It's been my pleasure to serve on the OLSSI Steering Committee and I'm happy to provide more information about the Institute and our online format for 2021.</span></div>
</div>
<div style="font-family:arial,sans-serif"><font color="#0b5394"><br>
</font></div>
<div style="font-family:arial,sans-serif"><font color="#0b5394">Take care<span class="x_gmail_default" style="font-family:arial,sans-serif; font-size:small">,</span></font></div>
<div style="font-family:arial,sans-serif"><font color="#0b5394">Sarah </font></div>
<div>
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div style="text-align:center; line-height:normal">
<div style="text-align:left"><font color="#0b5394"><br>
</font></div>
<div style="text-align:left"><font size="1" face="arial, sans-serif" color="#0b5394"><i>***</i></font></div>
<div style="text-align:left"><font face="arial, sans-serif" size="1" color="#0b5394"><span style="white-space:pre-wrap">“Tell me and I forget. Teach me and I remember. Involve me and I learn.” ~ Benjamin Franklin</span><i><br>
</i></font></div>
<div style="text-align:left"><font size="1" face="arial, sans-serif" color="#0b5394"><a href="https://libguides.denison.edu/prf.php?account_id=17569" target="_blank">Sarah Schaff</a>, Discovery Librarian @ <a href="https://denison.edu/campus/library" target="_blank">Denison
Libraries</a></font></div>
<div style="text-align:left"><br>
</div>
<div style="text-align:left"><br>
</div>
<div style="text-align:left">
<div style="font-family:arial,sans-serif; color:rgb(68,68,68)"><b><i><u></u></i></b></div>
<div style="font-family:arial,sans-serif; color:rgb(68,68,68)"><b><i><u>OLSSI 2021: Schedule of Classes</u></i></b></div>
<div style="font-family:arial,sans-serif; color:rgb(68,68,68)"><br>
</div>
<div style="font-family:arial,sans-serif; color:rgb(68,68,68)"><span class="x_gmail_default"></span>- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - <br>
</div>
<div style="font-family:arial,sans-serif; color:rgb(68,68,68)"><br>
</div>
<b><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"><i></i></span><i>Monday 26th 9:00am<span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)">:</span></i></b></div>
<div style="text-align:left"><b><i><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"><br>
</span></i></b></div>
<div style="text-align:left"><b><span class="x_gmail_default" style="font-style:italic; font-family:arial,sans-serif; color:rgb(68,68,68)"></span><span class="x_gmail_default" style="font-style:italic; font-family:arial,sans-serif; color:rgb(68,68,68)"></span><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Virtual
Team Building: Easy Energizers for Those who Hate Icebreakers.</b></div>
<div style="text-align:left"><i><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Dr. Kristen Lindsay<br>
Assistant Registrar, Terra State Community College</i><br>
Need an online activity to boost team enthusiasm or motivation? Try an icebreaker that encourages <span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>comradery and fits the mood, from pop culture trivia to sharing
personality insights. Melt the chill of even the toughest crowd by tailoring activities to the right temperature.</div>
<div style="text-align:left"><br>
<b><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Art of Customer Service</b><br>
<i><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Jessica Curtis<br>
SearchOhio Coordinator, Adult Services Librarian; Westerville Public Library</i> This program is designed for anyone who interacts with the public. What is customer service and why is it important? This program will introduce and improve the soft skills needed
to deliver truly excellent customer service. Staff and managers alike are invited to discover how patience, positive language, body language, and active training can make anyone a true “artist” of customer service.</div>
<div style="text-align:left"><br>
</div>
<div style="text-align:left"><b><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>*7:00pm Activity: Game Night #1</b></div>
<div style="text-align:left"><b><br>
</b><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -</div>
<div style="text-align:left"><br>
<b><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"><i></i></span><i>Tuesday 27th 1:30pm</i></b></div>
<div style="text-align:left"><b><i><br>
</i><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Can I Post / Copy / Digitize That?</b><br>
<i><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Jenni Salamon<br>
Manager, Digital Services & Web Properties, Ohio History Connection</i><br>
Copyright should always be considered when sharing items outside your institution, from selecting items to include in your digital collection to posting on social media, to providing photocopies of materials for patrons. Jenni Salamon, Manager, Digital Services
& Web Properties, at the Ohio History Connection, will provide a brief overview of copyright, covering terms for published and unpublished works; exceptions within the law; and resources for copyright status research.</div>
<div style="text-align:left"><br>
<b><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Your Big Return: Professional Brand Management Post-Pandemic</b><br>
<i><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Shawn Beem, J.D.<br>
Assistant Dean for Professional Development, Capital University Law School</i><br>
During the time of the COVID-19 pandemic, everyone has experienced workspaces with fewer colleagues and patrons, some level of new technology and remote work, and socially distanced, masked interactions. But what will work life be like for us as we start to
return to “normal”? Attendees at this session will learn how to refresh their professional brand, how to use their brand to enhance their interactions with colleagues and patrons, and how to identify and market the new technology and communication skills learned
during the pandemic for future professional use.</div>
<div style="text-align:left"><br>
<b><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>*7:00pm Activity: Movie Night (Netflix)</b></div>
<div style="text-align:left"><b><br>
</b>- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -</div>
<div style="text-align:left"><br>
<b><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"><i></i></span><i>Wednesday 28th 9:00am</i></b></div>
<div style="text-align:left"><b><i><br>
</i><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Emerging Lab Tech<br>
</b><i><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Holly Klingler<br>
Research and Innovation Coordinator, Northeast Ohio Regional Library System (NEO-RLS)</i><br>
NEO-RLS Tech Lab will be showing you the newest technology available to you and your library today. From gadgets that can put a doctor in your pocket, to robots with a large personality, to the new ways you can bring the virtual and augmented reality world
to your community, and much more. The Tech Lab allows you to explore what this new tech can do, and consider the possibility of using these gadgets to better serve, teach, and entertain your library community. You will also learn about what other libraries
have been doing to utilize this tech in their programs, events, and in their community. Come to ask questions, brainstorm, and explore with emerging tech!</div>
<div style="text-align:left"><br>
<b><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>From Elevator Speech to Front Page News</b><br>
<i><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Molly Calhoun<br>
Public Relations Associate, Tuscarawas County Public Library System<br>
& Megan Kovalaske-Grimm<span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span><br>
Public Relations Associate, Tuscarawas County Public Library System</i><br>
Learn how to identify your brand's strengths and how to make sure your community knows them, too. During this session, you will learn how to identify engaging customer stories and use them to inform the public about your services in a way that doesn't shout
"Look at Me!" Create a value-based elevator speech to promote your services, and learn to let our customers tell your story to the community.</div>
<div style="text-align:left"><br>
<b><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>*7:00pm Activity: Book Club: <u><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Neverwhere</u>, by Neil Gaiman.</b><br>
Slipping through the cracks of reality, Richard lands in Neverwhere—a London of shadows and darkness, monsters and saints, murderers and angels, that exists entirely in a subterranean labyrinth.</div>
<div style="text-align:left"><br>
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -</div>
<div style="text-align:left"><br>
<b><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"><i></i></span><i>Thursday 29th 1:30pm</i></b></div>
<div style="text-align:left"><b><i><br>
</i><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Becoming a Friend of the Deaf Community</b><br>
<i><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Dawn Watts<br>
President, Ohio Citizens for Deaf Cultures</i><br>
Culture and language intertwine, with language reflecting characteristics of culture. Learning about the culture of Deaf, Hard of Hearing, DeafBlind, plus disabilities people <span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)">are</span> also
learning about their language.</div>
<div style="text-align:left"><br>
<b><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Podcast like a Pro</b><br>
<i><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Jeff Laser<br>
Adult Services Librarian, Bexley Public Library</i><br>
Podcasting is an excellent way for libraries to connect to their communities, especially as it becomes increasingly important to reach patrons beyond the library's physical space. Jeff Laser, Adult Services Librarian at Bexley Public Library and host of The
BPL Podcast, will cover the ins and outs of starting a podcast at your library. Learn what equipment and software you'll need, how to find guests, and how to market your podcast on a reasonable budget.</div>
<div style="text-align:left"><br>
<b><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>*7:00pm Activity: Game Night #2</b></div>
<div style="text-align:left"><b><br>
</b>- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -</div>
<div style="text-align:left"><br>
<b><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"><i></i></span><i>Friday 30th 9:00am - - Closing Speaker</i></b></div>
<div style="text-align:left"><b><i><br>
</i><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>Finding a Future Together: Libraries Beyond COVID</b><br>
<i><span class="x_gmail_default" style="font-family:arial,sans-serif; color:rgb(68,68,68)"></span>John Burke<br>
Library Director & Principal Librarian, Gardner-Harvey Library, Miami University</i><br>
The COVID pandemic continues to impact the world, and has certainly not left out library staff and those we serve. As vaccines start to open up a return to a "normal" world, will libraries be able to re-establish normal routines, or will we find new paths?
Let us join together to see what has changed in our libraries during the pandemic, what has remained, and how we can approach the future.</div>
<div style="text-align:left"><br>
<div style="font-family:arial,sans-serif; color:rgb(68,68,68)"><span style="font-family:Arial,Helvetica,sans-serif; color:rgb(34,34,34)"><b>*7:00pm Activity: Crafting</b></span></div>
<div></div>
<div><br>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div><br>
</div>
-- <br>
<div dir="ltr">
<div dir="ltr">
<div>
<div dir="ltr">
<p style="margin:0px; font-style:normal; font-weight:400; letter-spacing:normal; text-indent:0px; text-transform:none; white-space:normal; word-spacing:0px; font-family:arial,sans-serif; background:none 0% 0% repeat scroll white; text-align:center">
<span style="color:rgb(11,83,148)"><font size="1">OLSSI: The Ohio Library Support Staff Institute</font></span></p>
<p style="margin:0px; font-style:normal; font-weight:400; letter-spacing:normal; text-indent:0px; text-transform:none; white-space:normal; word-spacing:0px; color:rgb(34,34,34); font-family:arial,sans-serif; font-size:12.8px; background:none 0% 0% repeat scroll white; text-align:center">
<span style="color:rgb(11,83,148)"><font size="1"><a href="http://olssi.org" target="_blank">olssi.org</a> |
<a href="http://on.fb.me/1acgQAZ" target="_blank">Facebook</a> | <a href="https://twitter.com/OLSSI_Michael" target="_blank">
Twitter</a> | <a href="http://bit.ly/1ach77d" target="_blank">Pinterest</a> |
<a href="http://on.fb.me/1iTUmd8" target="_blank">OLSSI Book Club</a></font></span><br>
</p>
<br>
<p style="margin:0px; color:rgb(34,34,34); font-family:arial,sans-serif; font-size:12.8px; font-style:normal; font-weight:400; letter-spacing:normal; text-align:start; text-indent:0px; text-transform:none; white-space:normal; word-spacing:0px; background-color:rgb(255,255,255)">
<span style="font-size:9pt; font-family:"Courier New""><br>
</span><span style="font-size:9pt"><span></span></span></p>
<p style="margin:0px; color:rgb(34,34,34); font-family:arial,sans-serif; font-size:12.8px; font-style:normal; font-weight:400; letter-spacing:normal; text-align:start; text-indent:0px; text-transform:none; white-space:normal; word-spacing:0px; background-color:rgb(255,255,255)">
<span style="font-size:9pt; font-family:"Courier New""><span><br>
</span></span></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</body>
</html>