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<span style="font-size:11.0pt">The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Public Service Associate based out of the Main location.<span style="mso-spacerun:yes">
</span><o:p> </o:p></span></p>
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<span style="font-size:11.0pt"><span style="mso-spacerun:yes"> </span><o:p> </o:p></span></p>
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<b><u><span style="font-size:11.0pt">Public Service Associate <o:p> </o:p></span></u></b></p>
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<span style="font-size:11.0pt"><span style="mso-spacerun:yes"> </span><o:p> </o:p></span></p>
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<span style="font-size:11.0pt">Salary Range: $13.50-$19.50/hour plus benefits including vacation, holiday, and sick leave; OPERS retirement; life insurance; eligible for insurance; 40 hours per week including
<span style="mso-bidi-font-weight:bold">two (2) evenings a week and weekends</span><o:p> </o:p></span></p>
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<span style="font-size:11.0pt"><span style="mso-spacerun:yes"> </span><o:p> </o:p></span></p>
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<b><span style="font-size:11.0pt">Qualifications: <o:p> </o:p></span></b></p>
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<span style="font-size:11.0pt">Bachelor’s degree preferred<span style="mso-bidi-font-weight:bold">; library experience and/or equivalent preferred; experience with library research; may be required to load, unload, lift, shelve, transfer and/or transport materials
up to 50 lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available two (2) evenings a week and rotating Saturdays.<o:p> </o:p></span></span></p>
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<b><span style="font-size:11.0pt"><o:p> </o:p></span></b></p>
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<b><span style="font-size:11.0pt">Job Responsibilities:<span style="mso-spacerun:yes">
</span></span></b><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<span style="font-family:"Arial",sans-serif">Under the supervision of the Adult/Teen Services Manager, the Public Service Associate Seeks to promote the library through the fulfillment of customer informational needs, learning engagement, and building relationships
in the community. <o:p> </o:p></span></p>
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<span style="font-size:11.0pt"><span style="mso-spacerun:yes"> </span>Duties include but are not limited to:
<o:p> </o:p></span></p>
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<span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<span style="font-family:"Arial",sans-serif">Takes a proactive approach with customer service by anticipating needs and building relationships within the community to advance the mission of the library<o:p> </o:p></span></li><li class="MsoNormal" style="margin:0in 0in 10pt;font-size:11pt;font-family:Calibri, sans-serif;margin-bottom:.0001pt;mso-list:l1 level1 lfo1">
<span style="font-family:"Arial",sans-serif">Engages the community and special population groups through multiple delivery methods, programming opportunities, promotional materials, and relevant displays
<o:p> </o:p></span></li><li class="MsoNormal" style="margin:0in 0in 10pt;font-size:11pt;font-family:Calibri, sans-serif;margin-bottom:.0001pt;mso-list:l1 level1 lfo1">
<span style="font-family:"Arial",sans-serif">Interprets and fulfills customer needs; refers them appropriately<o:p> </o:p></span></li><li class="MsoNormal" style="margin:0in 0in 10pt;font-size:11pt;font-family:Calibri, sans-serif;margin-bottom:.0001pt;mso-list:l1 level1 lfo1">
<span style="font-family:"Arial",sans-serif">Instructs customers on use of library’s computers, devices, and e-resources including databases and downloadables; stays current on use of new library resources<o:p> </o:p></span></li><li class="MsoNormal" style="margin:0in 0in 10pt;font-size:11pt;font-family:Calibri, sans-serif;margin-bottom:.0001pt;mso-list:l1 level1 lfo1">
<span style="font-family:"Arial",sans-serif">Provides quality circulation, reference, and reader’s advisory service to customers<o:p> </o:p></span></li><li class="MsoNormal" style="margin:0in 0in 10pt;font-size:11pt;font-family:Calibri, sans-serif;margin-bottom:.0001pt;mso-list:l1 level1 lfo1">
<span style="font-family:"Arial",sans-serif">Plans, prepares, presents, and/or assists with innovative library programs
<o:p> </o:p></span></li><li class="MsoNormal" style="margin:0in 0in 10pt;font-size:11pt;font-family:Calibri, sans-serif;margin-bottom:.0001pt;mso-list:l1 level1 lfo1">
<span style="font-family:"Arial",sans-serif">Provides new customers with information about the Library; promotes Library information, services, and programs<o:p> </o:p></span></li><li class="MsoNormal" style="margin:0in 0in 10pt;font-size:11pt;font-family:Calibri, sans-serif;margin-bottom:.0001pt;mso-list:l1 level1 lfo1">
<span style="font-family:"Arial",sans-serif">Provides Mobile Services Support<o:p> </o:p></span></li><li class="MsoNormal" style="margin:0in 0in 10pt;font-size:11pt;font-family:Calibri, sans-serif;margin-bottom:.0001pt;mso-list:l1 level1 lfo1">
<span style="font-family:"Arial",sans-serif">Interprets customers’ needs and refers them appropriately<o:p> </o:p></span></li></ul>
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<span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<b><span style="font-size:11.0pt">Job Requirements:<span style="mso-spacerun:yes">
</span><o:p> </o:p></span></b></p>
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<span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<span style="font-family:"Arial",sans-serif">Excellent oral and written communication skills; listening and interpersonal skills; organizational skills; public speaking skills<o:p> </o:p></span></li><li class="MsoNormal" style="margin:0in 0in 10pt;font-size:11pt;font-family:Calibri, sans-serif;margin-bottom:.0001pt;mso-list:l0 level1 lfo2">
<span style="font-family:"Arial",sans-serif">Excellent computer and information technology skills<o:p> </o:p></span></li><li class="MsoNormal" style="margin:0in 0in 10pt;font-size:11pt;font-family:Calibri, sans-serif;margin-bottom:.0001pt;mso-list:l0 level1 lfo2">
<span style="font-family:"Arial",sans-serif">Skilled in mobile technology<o:p> </o:p></span></li><ul style="margin-bottom:0in;margin-top:0in" type="circle">
<li class="MsoNormal" style="margin:0in 0in 10pt;font-size:11pt;font-family:Calibri, sans-serif;margin-bottom:.0001pt;mso-list:l0 level2 lfo2">
<span style="font-family:"Arial",sans-serif">Tablets, eReaders, laptop<o:p> </o:p></span></li><li class="MsoNormal" style="margin:0in 0in 10pt;font-size:11pt;font-family:Calibri, sans-serif;margin-bottom:.0001pt;mso-list:l0 level2 lfo2">
<span style="font-family:"Arial",sans-serif">Digital downloads<o:p> </o:p></span></li></ul>
</ul>
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<b><span style="font-size:11.0pt"><span style="mso-spacerun:yes"> </span></span></b><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<span style="font-size:11.0pt">Interested persons should submit a completed job application along with a letter highlighting skills and experience,
</span><span lang="EN" style="font-size:11.0pt;mso-ansi-language:EN">and 3 letters of recommendation </span><span lang="EN" style="font-size:11.0pt"></span><span style="font-size:11.0pt">in relation to this job posting to:
<o:p> </o:p></span></p>
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<div style="margin-top:0px; margin-bottom:5px"><span style="background-color:rgb(255,255,128)"><b><span style="background-color:rgb(255,255,255)">J</span><span style="background-color:rgb(255,255,255)">ennifer Groff</span></b></span><br>
<span style="background-color:rgb(255,255,255)">HR Coordinator</span>, Tuscarawas County Public Library System</div>
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330.364.4474 ext <span style="background-color:rgb(255,255,128)"><span style="background-color:rgb(255,255,255)">239 </span><span style="background-color:rgb(255,255,255)">| jgroff@tusclibrary.org</span></span></p>
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