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<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Please excuse duplicate postings…<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666"><a href="https://library.ohio.gov/services-for-libraries/training-and-professional-development/"><span style="color:#006666">The Librarian’s Guide to Homelessness</span></a></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
core training was purchased by the State Library in 2019 and access is currently available through the end of August. The online training, authored by Ryan Dowd, is now available for all
<b>Ohio public and academic library staff</b>. The four-part training is an empathy-driven approach that provides best practices for library staff on how to understand the homeless population and serve them better. There are also practical tips on how to deal
with and de-escalate common situations and issues, and make staff feel empowered and safe. Archived webinars are available as separate modules in Niche Academy. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">A former director of a Chicago homeless shelter, Ryan Dowd is the author of <i>The Librarians Guide to Homelessness: An Empathy-Driven Approach to Solving Problems,
Preventing Conflict, and Serving Everyone</i>. He travels all over the United States speaking to libraries about how to best help homeless patrons using empathy and respect. He also provides training to police departments, nonprofits and other organizations
on how to compassionately manage problematic behavior from troubled individuals.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">To access the training, go to the State Library of Ohio’s <span style="color:#006666"><a href="https://library.ohio.gov/services-for-libraries/training-and-professional-development/"><b><span style="color:#006666">Training
and Professional Development page</span></b></a></span> and click the homelessness training link. Once in Niche Academy, you will be prompted to create an account. Certificates will be issued within Niche Academy after the completion of the core training
or webinar. <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Title:
<strong><span style="font-family:"Century Gothic",sans-serif">HELP!: The correct way for staff to provide backup in crisis</span></strong></span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p style="margin:0in"><strong><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Some of the issues covered:</span></strong><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666"><o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
<span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">The four problems with the way most people do backup.<o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
<span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Exactly how to provide backup correctly.<o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
<span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">How to use backup to train new staff.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">When:</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">
</span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Thursday, August 12 at 2:00 PM Eastern Time<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Length:</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> 1 Hour<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#006666">Pre-Registration Required:
</span></b><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><a href="https://us02web.zoom.us/webinar/register/3015832712254/WN_1I_I4mP7QZaSyM_uBFdFLg" target="_blank">https://us02web.zoom.us/webinar/register/3015832712254/WN_1I_I4mP7QZaSyM_uBFdFLg</a></span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Anyone who misses a live event can watch it (with close captioning) on Niche Academy a few days later.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">If you have trouble accessing the training or upcoming webinar, email Erin Kelsey, Library Consultant at the State Library of Ohio at:
<a href="mailto:ekelsey@library.ohio.gov">ekelsey@library.ohio.gov</a>. <o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
<hr size="2" width="100%" align="center">
</span></div>
<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Don’t have an account?
</span></i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">If you work in a public or academic library,
<a href="https://my.nicheacademy.com/libraryohio-staff" target="_blank">click here to create a Niche Academy account</a>. Once in Niche Academy, you will be prompted to create an account.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">###<o:p></o:p></span></p>
<p class="MsoNormal"><img border="0" width="96" height="96" style="width:1.0in;height:1.0in" id="Picture_x0020_1" src="cid:image003.jpg@01D75237.29A35D50"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002060"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Marsha McDevitt-Stredney, Ph.D.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Public Information Officer<br>
Director, Marketing & Communications<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Pronouns: she, her, hers<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">State Library of Ohio<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">274 E. 1<sup>st</sup> Avenue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Columbus, OH 43201<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Tel: 614-644-6875<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"><a href="http://library.ohio.gov/"><span style="color:blue">library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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