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<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Please excuse multiple emails…
<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">
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</v:shapetype><v:shape id="Picture_x0020_2" o:spid="_x0000_s1026" type="#_x0000_t75" alt="Next Live Training with Ryan Dowd - Sexual Harassment. August 11 at 2:00 PM Eastern Time. " href="https://library.ohio.gov/documents/ryan-dowd-august-22-webinar-flyer/" style='position:absolute;margin-left:-1249.6pt;margin-top:-11.25pt;width:161.15pt;height:208.7pt;z-index:251658240;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:margin;mso-height-relative:margin' o:button="t">
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</v:shape><![endif]--><![if !vml]><a href="https://library.ohio.gov/documents/ryan-dowd-august-22-webinar-flyer/"><img border="0" width="215" height="278" style="width:2.2395in;height:2.8958in" src="cid:image004.jpg@01D8A5A6.CA83F770" align="right" hspace="12" alt="Next Live Training with Ryan Dowd - Sexual Harassment. August 11 at 2:00 PM Eastern Time. " title="" v:shapes="Picture_x0020_2"></a><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Ryan
Dowd is hosting his next live training <b><span style="color:#1F4E79">Sexual Harassment: How to Respond to Customer's Inappropriate Comments</span>.</b> If you can’t attend live the replay will be available on zoom for 4 weeks and in Niche Academy 5 days
after the live training. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F4E79">Title: Sexual Harassment: How to Respond to Customer's Inappropriate Comments</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F4E79"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F4E79"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F4E79">When: August 11 at 2 p.m. ET</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F4E79"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F4E79"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F4E79">Registration link:
</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><a href="https://us02web.zoom.us/webinar/register/4316469293825/WN_-mttXBf_SsaGULCW3GY48Q" target="_blank">https://us02web.zoom.us/webinar/register/4316469293825/WN_-mttXBf_SsaGULCW3GY48Q</a> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">This training will cover: <o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">How to respond to inappropriate comments (with LOTS of scripts and video examples) <o:p></o:p></span></li></ul>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l3 level1 lfo6"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">What to do when the "Basic Assertive Response" doesn't work (the harassment doesn't stop, involves touch, etc.) <o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo6"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Getting "Pennies in the Cup" and sexual harassment (are the two connected?) <o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo6"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">And much more! <o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><a href="https://library.ohio.gov/documents/ryan-dowd-august-22-webinar-flyer/">Download Webinar Flyer</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">A former director of a Chicago homeless shelter, Ryan Dowd is the author of</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">The
Librarians Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone</span></i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">.</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
He travels all over the United States speaking to libraries about how to best help homeless patrons using empathy and respect.</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
He also provides training to police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">To access The
<b><span style="color:#1F4E79">Librarian’s Guide to Homelessness</span></b><span style="color:#1F4E79">
</span>core training on Niche Academy, go to the State Library of Ohio’s</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><a href="https://library.ohio.gov/services-for-libraries/training-and-professional-development/" target="_blank"><b>Training
and Professional Development page</b></a></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">and click the training link below
<a href="https://library.ohio.gov/services-for-libraries/training-and-professional-development/ryan-dowd-libraries-homelessness-available-niche-academy/">
Librarian’s Guide to Homelessness Training via Niche Academy</a><b>. </b>Once in Niche Academy, you will be prompted to login or create an account. Certificates will be issued within Niche Academy after the completion of the core training or webinar. <b><o:p></o:p></b></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">If you have trouble accessing the training or upcoming webinar, email Erin Kelsey, Library Consultant at the State Library of Ohio at:
<a href="mailto:ekelsey@library.ohio.gov" target="_blank">ekelsey@library.ohio.gov</a>.</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><a href="https://library.ohio.gov/services-for-libraries/training-and-professional-development/ryan-dowd-libraries-homelessness-available-niche-academy/" target="_blank">The
Librarian’s Guide to Homelessness</a> core training purchased by the State Library in 2019 and has been renewed through August 2022. The online training, authored by Ryan Dowd, is available for all Ohio public and academic library staff.</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
The four-part training is an empathy-driven approach that provides best practices for library staff on how to understand the homeless population and serve them better. There are also practical tips on how to deal with and de-escalate common situations and
issues, and make staff feel empowered and safe. </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Archived webinars are available as separate modules in Niche
Academy.</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> ###<o:p></o:p></span></p>
<p class="MsoNormal"><img border="0" width="96" height="96" style="width:1.0in;height:1.0in" id="Picture_x0020_1" src="cid:image001.jpg@01D8A015.8B4FA680"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002060"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Marsha McDevitt-Stredney, Ph.D.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Public Information Officer<br>
Director, Marketing & Communications<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Pronouns: she, her, hers<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">State Library of Ohio<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">274 E. 1<sup>st</sup> Avenue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Columbus, OH 43201<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Tel: 614-644-6875<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"><a href="http://library.ohio.gov/"><span style="color:blue">library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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