<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Cavolini;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
span.EmailStyle18
{mso-style-type:personal-reply;
font-family:Cavolini;
color:#1F3864;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Cavolini;color:#1F3864">Hi Niccole,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Cavolini;color:#1F3864">We have created a ticket from your email.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Cavolini;color:#1F3864">We will take a look at the reports and see why this is happening.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Cavolini;color:#1F3864">We will get back to you shortly.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Cavolini;color:#1F3864">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Cavolini;color:#1F3864">Janice<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Cavolini;color:#1F3864"><o:p> </o:p></span></p>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="318" style="width:238.25pt;border-collapse:collapse">
<tbody>
<tr style="height:60.7pt">
<td width="109" valign="top" style="width:81.65pt;border:none;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:60.7pt">
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F3864"><img width="94" height="98" style="width:.9791in;height:1.0208in" id="Picture_x0020_1" src="cid:image001.png@01D9534C.A3AC53A0"></span><span style="font-size:9.0pt;color:#1F3864"><o:p></o:p></span></p>
</td>
<td width="209" valign="top" style="width:156.6pt;padding:0in 5.4pt 0in 5.4pt;height:60.7pt">
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#2F5496">Janice Bond<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#1F3864">Administrative Services & Billing Professional<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F3864">State Library of Ohio
<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2F5496">SEO Library Consortium<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2F5496">40780 Marietta Rd.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2F5496">P.O. Box 185<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2F5496">Caldwell, OH 43724<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2F5496">Phone</span></b><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2F5496">: 1-877-552-4262 x209</span><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#1F3864">
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2F5496">Email</span></b><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2F5496">:
</span><span lang="FR" style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#2F5496"><a href="mailto:jbond@library.ohio.gov"><span lang="EN-US" style="color:#0563C1">jbond@library.ohio.gov</span></a></span><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#1F3864"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#2F5496"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#2F5496"><a href="https://servingeveryohioan.org/"><span style="color:#0563C1;text-decoration:none">https://servingeveryohioan.org/</span></a><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:4.0pt;color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:4.0pt;color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#1F3864"><o:p> </o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="color:#2F5496"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Cavolini;color:#1F3864"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> SEO-Members <seo-members-bounces@lists.oplin.org>
<b>On Behalf Of </b>Niccole Sears via SEO-Members<br>
<b>Sent:</b> Friday, March 10, 2023 11:06 AM<br>
<b>To:</b> seo-members@lists.oplin.org<br>
<b>Subject:</b> Re: [SEO-Members] BCA question<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Just throwing this question out to anyone who uses BCA for tracking cash drawer transactions.
<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Every day BCA emails me a copy of the "Daily Cash Report for Previous Day". On 3/3/23 we accepted an overdue fine of $.30 which shows up on that report with the patron name.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">If I run a weekly summary "Cash Report with User Information", that transaction does not appear on the report.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">I'm not sure why the transaction appears on the daily report, but not the weekly summary. The only thing that I can think of is that this particular patron had her card deleted after she paid off her fine. But since the transaction was
recorded and present on the daily report, why wouldn't it show on the weekly summary?<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">If I just looked at the weekly summary, I would have no idea that we accepted an overdue payment that day. In this case it was only $.30, but if it had been a bigger amount or lots of instances, it might lead to errors in financial reporting.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Any thoughts from those who use BCA a lot?<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Niccole<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
<br>
<br>
<br>
<b><span style="color:red">CAUTION:</span></b><span style="color:red"> This is an external email and may not be safe. If the email looks suspicious, please do not click links or open attachments and forward the email to
<a href="mailto:csc@ohio.gov">csc@ohio.gov </a>or click the Phish Alert Button if available.
<br>
<br>
<br>
</span><o:p></o:p></p>
</div>
</body>
</html>