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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Ryan Dowd is hosting his next live training,
<b>Backup: How coworkers SHOULD provide backup during.</b> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">When: July 6 at 2 p.m. ET</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Registration link:</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
<a href="https://us02web.zoom.us/webinar/register/4316469293825/WN_04jI4hAnR3itUkmkkI4nog#/registration" target="_blank">
https://us02web.zoom.us/webinar/register/4316469293825/WN_04jI4hAnR3itUkmkkI4nog#/registration</a> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Topics Covered:</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">How most people do backup (and why it is wrong!) <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">The three things a coworker providing backup should do (and one they should NOT do!) <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">How and when to switch roles (e.g., the situation is escalating) <o:p></o:p></span></p>
<p class="MsoListParagraph"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoListParagraph"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><a href="https://library.ohio.gov/documents/ryandown-homelessness-flyer/">DOWNLOAD and print the flyer</a>.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">If you can’t attend live the replay will be available on zoom for 4 weeks and in Niche Academy 5 days after the live training.</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
It will replace the old one-hour training currently on Niche Academy which will be removed on
<u>July 31</u>. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Ryan Dowd’s Homelessness Training and Niche Academy will be doing a cleanup to keep trainings updated and easy to find. On July 31, we will remove the following trainings
from Niche Academy: <o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo7"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Backup: How to backup a coworker during crisis (being replaced by new training) <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo7"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Q&A with Ryan - Parts 1, 2, & 3 <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo7"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">COVID: How to deal with problem behaviors related to COVID-19 <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo7"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Resolving Liberal Vs. Conservative Conflict in the Workplace <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo7"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Homeless Children and Libraries: Special presentation with Lydia Sigwarth <o:p></o:p></span></li></ul>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> If your staff have started these trainings, please have them finish and download their certificates before JULY 31.</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">A former director of a Chicago homeless shelter, Ryan Dowd is the author of</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">The
Librarians Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone</span></i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">.</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
He travels all over the United States speaking to libraries about how to best help homeless patrons using empathy and respect.</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
He also provides training to police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">To access
<a href="https://library.ohio.gov/services-for-libraries/training-and-professional-development/">
The Librarian’s Guide to Homelessness</a> core training on Niche Academy, go to the State Library of
<a href="https://library.ohio.gov/services-for-libraries/training-and-professional-development/">
Ohio’s<span style="font-family:"Arial",sans-serif"> </span>Training and Professional Development</a> page and click the homelessness training link.</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
Once in Niche Academy, you will be prompted to login or create an account. Certificates will be issued within Niche Academy after the completion of the core training or webinar.</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">If you have trouble accessing the training or upcoming webinar, email Erin Kelsey, Library Consultant at the State Library of Ohio at:
<a href="mailto:ekelsey@library.ohio.gov" target="_blank">ekelsey@library.ohio.gov</a>.</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal"><u><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">The Librarian’s Guide to Homelessness</span></u><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> core training purchased by the State Library
in 2019 and has been renewed through August 2024. The online training, authored by Ryan Dowd, is available for all Ohio public and academic library staff.</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">
The four-part training is an empathy-driven approach that provides best practices for library staff on how to understand the homeless population and serve them better. There are also practical tips on how to deal with and de-escalate common situations and
issues, and make staff feel empowered and safe. </span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Archived webinars are available as separate modules in Niche
Academy.</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">###<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><img border="0" width="96" height="96" style="width:1.0in;height:1.0in" id="Picture_x0020_1" src="cid:image001.jpg@01D9A9B7.53F78520"></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002060;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-ligatures:none">Marsha McDevitt-Stredney, Ph.D.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-ligatures:none">Public Information Officer<br>
Director, Marketing & Communications<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-ligatures:none">Pronouns: she, her, hers<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-ligatures:none">State Library of Ohio<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-ligatures:none">274 E. 1<sup>st</sup> Avenue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-ligatures:none">Columbus, OH 43201<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-ligatures:none">Tel: 614-644-6875<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D;mso-ligatures:none"><a href="http://library.ohio.gov/"><span style="color:blue">library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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