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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif;color:#163E64">When: August 8 at 2 p.m. ET</span></b><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif;color:#163E64"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif;color:#163E64"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif;color:#163E64">Registration link:
</span></b><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif"><a href="https://us02web.zoom.us/webinar/register/4316469293825/WN_q35a6SfRQ0eWYKcuI9pa5A#/registration" target="_blank">https://us02web.zoom.us/webinar/register/4316469293825/WN_q35a6SfRQ0eWYKcuI9pa5A#/registration</a> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif;color:#163E64">Topics Covered: Q&A with Ryan</span></b><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif;color:#163E64"> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif">Have a question? Now is the time to ask with our exclusive webinar Q&A session with Ryan Dowd. With over 20+ years of experience working and
running Hesed House (a homeless shelter in the suburbs of Chicago), he is ready to answer your questions regarding homelessness, mental illness, backup, and much more! <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif;color:#163E64">Email your questions before the webinar to Ryan at
</span></b><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif"><a href="mailto:ryan@homelesslibrary.com">ryan@homelesslibrary.com</a><b>.</b> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif"><a href="https://library.ohio.gov/wps/wcm/connect/gov/b60c499a-c829-4b7a-ba45-911be5b7949d/August-2024-Flyer.pdf?MOD=AJPERES&CONVERT_TO=url&CACHEID=ROOTWORKSPACE.Z18_K9I401S01H7F40QBNJU3SO1F56-b60c499a-c829-4b7a-ba45-911be5b7949d-p4zpQiS">Download</a>
and print the flyer for this webinar.<o:p></o:p></span></p>
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---- <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif">A former director of a Chicago homeless shelter, Ryan Dowd is the author of <i>The Librarians Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing
Conflict, and Serving Everyone</i>. He travels all over the United States speaking to libraries about how to best help homeless patrons using empathy and respect. He also provides training to police departments, nonprofits and other organizations on how
to compassionately manage problematic behavior from troubled individuals. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif">To access
<a href="https://library.ohio.gov/libraries/training-and-development/librarians-guide-to-homelessness" target="_blank">
The Librarian’s Guide to Homelessness</a> core training on Niche Academy, go to the State Library of Ohio’s <a href="https://library.ohio.gov/libraries/training-and-development" target="_blank"><b>Training and Professional Development page</b></a> and click
the homelessness training link. Once in Niche Academy, you will be prompted to login or create an account. Certificates will be issued within Niche Academy after the completion of the core training or webinar. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif">If you have trouble accessing the training or upcoming webinar, email Erin Kelsey, Library Consultant at the State Library of Ohio at:
<a href="mailto:ekelsey@library.ohio.gov" target="_blank">ekelsey@library.ohio.gov</a>. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif"><a href="https://library.ohio.gov/libraries/training-and-development/librarians-guide-to-homelessness" target="_blank">The Librarian’s Guide to Homelessness</a> core
training purchased by the State Library in 2019 and has been renewed through August 2025. The online training, authored by Ryan Dowd, is available for all Ohio public and academic library staff. The four-part training is an empathy-driven approach that provides
best practices for library staff on how to understand the homeless population and serve them better. There are also practical tips on how to deal with and de-escalate common situations and issues, and make staff feel empowered and safe. Archived webinars
are available as separate modules in Niche Academy. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Source Sans 3",sans-serif">###</span><b><span style="font-family:"Arial",sans-serif;color:#0E3F75"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:none"><img border="0" width="268" height="79" style="width:2.7916in;height:.8214in" id="Picture_x0020_1" src="cid:image001.png@01DAE73C.D7F829B0" alt="A picture containing text
Description automatically generated"></span><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#0E3F75">Marsha McDevitt-Stredney<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#5A5A5A">Director, Marketing & Communications<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A">State Library of Ohio<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A">274 E. 1<sup>st</sup> Avenue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A">Columbus, OH 43201<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A">Tel: 614.644.6875<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#0070C0"><a href="mailto:marshams@library.ohio.gov"><span style="color:#0070C0">marshams@library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#0070C0"><a href="https://library.ohio.gov/"><span style="color:#0070C0">library.ohio.gov</span></a><u><o:p></o:p></u></span></p>
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