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<span style="font-family: Calibri, sans-serif; font-size: 11pt;"><b></b></span><i>Libarian’s Guide to Homeless Live Trainings/Webinars</i></div>
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<span style="font-family: "Source Sans 3", sans-serif;"><b>When: May 14, 2026, 2 p.m. ET</b> </span></p>
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<span style="font-family: "Source Sans 3", sans-serif;"><b>Registration Link: </b>
</span><span style="font-family: "Source Sans 3", sans-serif; color: rgb(0, 112, 192);"><a href="https://us02web.zoom.us/webinar/register/1216469293934/WN_NvsyC8l_TB63r6yP_vX3Xw#/registration" id="OWAcd92db00-53df-4460-e63d-e7d1ebad96f1" class="x_OWAAutoLink" data-auth="NotApplicable" style="color: rgb(0, 112, 192); margin-top: 0px; margin-bottom: 0px;"><b><u>https://us02web.zoom.us/webinar/register/1216469293934/WN_NvsyC8l_TB63r6yP_vX3Xw#/registration</u></b></a></span><span style="font-family: "Source Sans 3", sans-serif;"><b> </b> </span></p>
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<span style="font-family: "Source Sans 3", sans-serif;"><b>Topics Covered: The Science of Conflict (For Libraries)</b> </span></p>
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<span style="font-family: "Source Sans 3", sans-serif;" role="presentation">How your actions change the brain of someone you talk to. </span></li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0in;">
<span style="font-family: "Source Sans 3", sans-serif;" role="presentation">How trauma and traumatic brain injury can change the brain's response to conflict </span></li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0in;">
<span style="font-family: "Source Sans 3", sans-serif;" role="presentation">The three stages of conflict — and why you’re probably worried about the wrong stage </span></li></ul>
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<span style="font-family: "Source Sans 3", sans-serif;"><b>NEW CONTENT and support materials:</b> The new “Conflict Prevention & De-Escalation” trainings will be shorter (30 minutes), but still full of practical tools that staff can use immediately. </span></p>
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<span style="font-family: "Source Sans 3", sans-serif;">The biggest change is that there will be three versions, modified for where you work: </span></p>
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<span style="font-family: "Source Sans 3", sans-serif;" role="presentation">Conflict Prevention & De-Escalation School </span></li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0in;">
<span style="font-family: "Source Sans 3", sans-serif;" role="presentation">Conflict Prevention & De-Escalation School for libraries </span></li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0in;">
<span style="font-family: "Source Sans 3", sans-serif;" role="presentation">Conflict Prevention & De-Escalation School for homeless service providers and nonprofits </span></li></ol>
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<span style="font-family: "Source Sans 3", sans-serif;"><b>What else is new: </b> </span></p>
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<span style="font-family: "Source Sans 3", sans-serif;" role="presentation">Facilitator’s guide for group discussions and role play </span></li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0in;">
<span style="font-family: "Source Sans 3", sans-serif;" role="presentation">Spanish captions will be available on Niche Academy. </span></li><li style="font-family: Aptos, sans-serif; font-size: 12pt; direction: ltr; margin: 0in;">
<span style="font-family: "Source Sans 3", sans-serif;" role="presentation">Training will be grouped into 3 series — Core, Intermediate, and Advanced — and numbered so you always know where to start </span></li></ul>
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<span style="font-family: "Source Sans 3", sans-serif;">To access </span><span style="font-family: "Source Sans 3", sans-serif; color: rgb(0, 112, 192);"><a href="https://library.ohio.gov/libraries/training-and-development/librarians-guide-to-homelessness" id="OWA5b79386c-6dc2-ee93-95af-7bbced9b5845" class="x_OWAAutoLink" originalsrc="https://library.ohio.gov/libraries/training-and-development/librarians-guide-to-homelessness" data-auth="NotApplicable" style="color: rgb(0, 112, 192); margin-top: 0px; margin-bottom: 0px;"><i><u>The
Librarian’s Guide to Homelessness</u></i></a></span><span style="font-family: "Source Sans 3", sans-serif;"> core training on Niche Academy, go to the State Library of Ohio’s </span><span style="font-family: "Source Sans 3", sans-serif; color: rgb(0, 112, 192);"><a href="https://library.ohio.gov/libraries/training-and-development" id="OWA50792639-da03-e740-c4b8-791b0c3cf587" class="x_OWAAutoLink" originalsrc="https://library.ohio.gov/libraries/training-and-development" data-auth="NotApplicable" style="color: rgb(0, 112, 192); margin-top: 0px; margin-bottom: 0px;"><b><i><u>Training
and Professional Development page</u></i></b></a></span><span style="font-family: "Source Sans 3", sans-serif;"> and click the homelessness training link. Once in Niche Academy, you will be prompted to login or create an account. Certificates will be issued
within Niche Academy after the completion of the core training or webinar. </span><span style="font-family: "Source Sans 3", sans-serif; color: rgb(0, 112, 192);"><a href="https://library.ohio.gov/libraries/training-and-development/librarians-guide-to-homelessness" id="OWA81ce7541-a789-4955-35db-a1b4b4c93378" class="x_OWAAutoLink" originalsrc="https://library.ohio.gov/libraries/training-and-development/librarians-guide-to-homelessness" data-auth="NotApplicable" style="color: rgb(0, 112, 192); margin-top: 0px; margin-bottom: 0px;"><i><u>The
Librarian’s Guide to Homelessness</u></i></a></span><span style="font-family: "Source Sans 3", sans-serif;"> core training purchased by the State Library in 2019 and has been renewed through August 2026. The online training, authored by Ryan Dowd, is available
for all Ohio public and academic library staff. The four-part training is an empathy-driven approach that provides best practices for library staff on how to understand the homeless population and serve them better. There are also practical tips on how to
deal with and de-escalate common situations and issues, and make staff feel empowered and safe. Archived webinars are available as separate modules in Niche Academy. </span></p>
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<span style="font-family: "Source Sans 3", sans-serif;">If you have trouble accessing the training or upcoming webinar, email Erin Kelsey, Library Consultant at the State Library of Ohio at:
</span><span style="font-family: "Source Sans 3", sans-serif; color: rgb(0, 112, 192);"><a href="mailto:ekelsey@library.ohio.gov" id="OWAb4d3e919-e086-3b7c-dc1f-25c122bcbf39" class="x_OWAAutoLink" style="color: rgb(0, 112, 192); margin-top: 0px; margin-bottom: 0px;"><i><u>ekelsey@library.ohio.gov</u></i></a></span><span style="font-family: "Source Sans 3", sans-serif;">. </span></p>
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<span style="font-family: "Source Sans 3", sans-serif;">###</span></p>
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<img alt="A picture containing text
Description automatically generated" id="x_x_Picture_x0020_1" width="267" height="79" style="width: 2.7916in; height: 0.8333in; margin-top: 0px; margin-bottom: 0px;" size="18375" data-outlook-trace="F:2|T:2" src="cid:image001.png@01DCDD60.C1595B90"></p>
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<span style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(14, 63, 117);"><b>Marsha McDevitt-Stredney</b></span></p>
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<span style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(90, 90, 90);"><b>Director, Marketing & Communications</b></span></p>
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<span style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(90, 90, 90);">State Library of Ohio</span></p>
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<span style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(90, 90, 90);">274 E. 1<sup>st</sup> Avenue</span></p>
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<span style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(90, 90, 90);">Columbus, OH 43201</span></p>
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<span style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(90, 90, 90);">Tel: 614.644.6875</span></p>
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<span style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 112, 192);"><a href="mailto:marshams@library.ohio.gov" id="OWA6f7f0c8c-cbe0-c2ce-a02f-e7a58f999b12" class="x_OWAAutoLink" style="color: rgb(0, 112, 192); margin-top: 0px; margin-bottom: 0px;"><u>marshams@library.ohio.gov</u></a></span></p>
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<span style="font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 112, 192);"><a href="https://library.ohio.gov/" id="OWAe1262f19-bd3f-be8b-9352-46e35135331c" class="x_OWAAutoLink" originalsrc="https://library.ohio.gov/" data-auth="NotApplicable" style="color: rgb(0, 112, 192); margin-top: 0px; margin-bottom: 0px;"><u>library.ohio.gov</u></a></span></p>
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