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<p class="MsoNormal">Patron Point has provided an update on this issue:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p>We had a system update earlier today that may have disrupted your service and caused old e-mails to be sent in duplicate to patrons who share an e-mail address.<o:p></o:p></p>
<p>We are aware of the problem and are actively working on resolving the issue.<o:p></o:p></p>
<p>Further communication on this issue will be forthcoming shortly.<o:p></o:p></p>
<p>I apologize for the inconvenience.<o:p></o:p></p>
<p class="MsoNormal">Best,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><img width="95" height="98" style="width:.9895in;height:1.0208in" id="Picture_x0020_3" src="cid:image001.png@01DAB5C8.339F5E60"></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496;mso-ligatures:none">Jay Miley<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none">Customer Service & Library System Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496;mso-ligatures:none">State Library of Ohio
<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496;mso-ligatures:none">SEO Service Center<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none">40780 Marietta Rd.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none">P.O. Box 185<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none">Caldwell, OH 43724<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496;mso-ligatures:none">Phone: 1-877-552-4262 x202</span><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none">
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496;mso-ligatures:none">Email:
</span><span style="mso-ligatures:none"><a href="mailto:jmiley@library.ohio.gov"><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:blue">jmiley@library.ohio.gov</span></a></span><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://outlook.office365.com/owa/calendar/SEOConsortium@ohiodas.onmicrosoft.com/bookings/"><span style="color:windowtext;mso-ligatures:none;text-decoration:none"><img border="0" width="228" height="77" style="width:2.375in;height:.802in" id="Picture_x0020_4" src="cid:image003.png@01DAB5C8.339F5E60"></span></a><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-size:4.0pt;font-family:"Century Gothic",sans-serif;color:#5B9BD5;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:4.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><a href="https://servingeveryohioan.org/"><span style="color:blue">https://servingeveryohioan.org/</span></a></span><u><span style="font-size:9.0pt;color:blue;mso-ligatures:none"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:4.0pt;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:4.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"> SEO-PatronPoint <seo-patronpoint-bounces@lists.oplin.org>
<b>On Behalf Of </b>JMiley--- via SEO-PatronPoint<br>
<b>Sent:</b> Monday, June 3, 2024 8:49 AM<br>
<b>To:</b> JMiley--- via SEO-PatronPoint <seo-patronpoint@lists.oplin.org><br>
<b>Subject:</b> [SEO-PatronPoint] Patron Point E-Mails Being Resent<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good morning,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Beginning today at 7:50, some e-mails through the Patron Point interface started to be resent although the scheduled time has passed.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The SEO Team has notified Patron Point support.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Once we know more, we will follow up.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><img border="0" width="95" height="98" style="width:.9895in;height:1.0208in" id="Picture_x0020_1" src="cid:image001.png@01DAB5C8.339F5E60"></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
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<td width="245" valign="top" style="width:183.65pt;padding:0in 5.4pt 0in 5.4pt;height:60.7pt">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496;mso-ligatures:none">Jay Miley<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none">Customer Service & Library System Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496;mso-ligatures:none">State Library of Ohio
<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496;mso-ligatures:none">SEO Service Center<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none">40780 Marietta Rd.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none">P.O. Box 185<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none">Caldwell, OH 43724<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496;mso-ligatures:none">Phone: 1-877-552-4262 x202</span><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none">
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496;mso-ligatures:none">Email:
<a href="mailto:jmiley@library.ohio.gov"><span style="color:#0563C1">jmiley@library.ohio.gov</span></a></span><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://outlook.office365.com/owa/calendar/SEOConsortium@ohiodas.onmicrosoft.com/bookings/"><span style="font-size:12.0pt;color:windowtext;mso-ligatures:none;text-decoration:none"><img border="0" width="230" height="77" style="width:2.3958in;height:.802in" id="Picture_x0020_2" src="cid:image004.png@01DAB5C8.339F5E60"></span></a><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-size:4.0pt;font-family:"Century Gothic",sans-serif;color:#5B9BD5;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:4.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496;mso-ligatures:none"><a href="https://servingeveryohioan.org/"><span style="color:#0563C1;text-decoration:none">https://servingeveryohioan.org/</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:4.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:4.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
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<b><span style="color:red">CAUTION:</span></b><span style="color:red"> This is an external email and may not be safe. If the email looks suspicious, please do not click links or open attachments and forward the email to
<a href="mailto:csc@ohio.gov">csc@ohio.gov </a>or click the Phish Alert Button if available.
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