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<td align="center" bgcolor="#0067b3" height="35" style="font-family: Arial, Helvetica, sans-serif; color: #ffffff; font-size: 18px"><strong>IP Pathways Support</strong></td>
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<p style="line-height: 18px; font-family: Arial, Helvetica, sans-serif; margin-bottom: 15px; font-size: 12px">Hello ,</p>
<p style="line-height: 18px; font-family: Arial, Helvetica, sans-serif; font-size: 12px">Service Ticket # 329207 has been created from your request. Please reference this number when contacting our team regarding this request. Your request will be reviewed and we will contact you as soon as possible.</p>
<p style="line-height: 18px; font-family: Arial, Helvetica, sans-serif; font-size: 12px">To update this service ticket, reply to this email. Our team will be notified upon your update.<br>
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<p style="line-height: 18px; font-family: Arial, Helvetica, sans-serif; font-size: 12px">Thank you,<br>
IP Pathways<br>
<a href="support@ippathways.com">support@ippathways.com</a><br>
<a href="http://www.ippathways.com">www.ippathways.com</a></p>
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<td align="left" valign="top" width="62"><span style="line-height: 18px; font-family: Arial, Helvetica, sans-serif; font-size: 12px"><strong>Ticket #:</strong></span></td>
<td align="left" valign="top" width="83"><span style="line-height: 18px; font-family: Arial, Helvetica, sans-serif; font-size: 12px">329207</span></td>
<td align="left" valign="top" width="42"><span style="line-height: 18px; font-family: Arial, Helvetica, sans-serif; font-size: 12px"><strong>Status:</strong></span></td>
<td align="left" valign="top" width="353"><span style="line-height: 18px; font-family: Arial, Helvetica, sans-serif; font-size: 12px">New (email)</span></td>
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<td align="left" valign="top"><span style="line-height: 18px; font-family: Arial, Helvetica, sans-serif; font-size: 12px"><strong>Summary:</strong></span></td>
<td align="left" colspan="3" valign="top"><span style="line-height: 18px; font-family: Arial, Helvetica, sans-serif; font-size: 12px">[SEO-TECH] Free Cybersecurity Training for Public Libraries</span></td>
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<td align="left" valign="top"><span style="line-height: 18px; font-family: Arial, Helvetica, sans-serif; font-size: 12px"><strong>Detail:</strong></span></td>
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<td colspan="2" style="color:#7d7d7d;opacity:0.8;font-weight:500;width:110px;padding:1px 0px 1px 16px;margin:1;text-align:left;vertical-align:top;white-space:nowrap;text-decoration:none;font-size:14px;padding-top:20px;padding-bottom:0px;">Summary:</td>
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<td colspan="2" style="color:#7d7d7d;opacity:0.8;font-weight:500;width:110px;padding:1px 0px 1px 16px;margin:1;text-align:left;vertical-align:top;white-space:nowrap;text-decoration:none;font-size:24px;font-weight:bold;color:#000000;padding-bottom:10px!important;white-space:normal!important;padding-top:0px!important;padding-right:16px;word-break:break-word;overflow-wrap:break-word;">[SEO-TECH] Free Cybersecurity Training for Public Libraries</td>
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<td style="color:#7d7d7d;opacity:0.8;font-weight:500;width:110px;padding:1px 0px 1px 16px;margin:1;text-align:left;vertical-align:top;white-space:nowrap;text-decoration:none;">Status:</td>
<td style="color:#595959;font-weight:500;width:100%;padding:1px 16px 1px 0px;margin:1;text-align:left;vertical-align:top;white-space:normal;word-break:break-word;overflow-wrap:break-word;">New (email)</td>
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<td style="color:#595959;font-weight:500;width:100%;padding:1px 16px 1px 0px;margin:1;text-align:left;vertical-align:top;white-space:normal;word-break:break-word;overflow-wrap:break-word;">329207</td>
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<td style="color:#595959;font-weight:500;width:100%;padding:1px 16px 1px 0px;margin:1;text-align:left;vertical-align:top;white-space:normal;word-break:break-word;overflow-wrap:break-word;">Company Unknown - Please Assign Company</td>
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<td style="color:#595959;font-weight:500;width:100%;padding:1px 16px 1px 0px;margin:1;text-align:left;vertical-align:top;white-space:normal;word-break:break-word;overflow-wrap:break-word;">Support<br /></td>
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<tr><td><cw-trunc><table style="table-layout:fixed;font-size:16px;" width="100%" border="0" cellpadding="0" cellspacing="0"><tr><td style="height:19px;line-height:19px;font-size:0;margin:1;padding:0;border-bottom-style:solid;border-bottom-width:7px;border-bottom-color:#CEE2FB;"></td></tr><tr><td style="padding:0px 16px;"><table id="avatar" width="100%" border="0" cellpadding="0" cellspacing="0" style="width:100%!important;font-size:14px;padding-top:16px;"><tr><td style="width:100%;"></td><td style="vertical-align:top;white-space:nowrap;margin:1;"><table width="100%" border="0" cellpadding="0" cellspacing="0" style="width:100%!important;font-size:14px;margin-top:4px;padding-right:6px;"><tr><td style="font-weight:bold;vertical-align:bottom;text-align:right;color:#212121;padding-bottom:1px;white-space:nowrap;margin:1;">seo-tech@lists.oplin.org</td></tr><tr><td style="color:#b0b0b0;text-align:right;padding-top:1px;white-space:nowrap;margin:1;">1/10/2024 3:27 PM-</td></tr></table></td><td style="text-align:center;padding:0px 8px 4px 0px;color:#FFFFFF;width:32px;margin:1;"><!--[if mso]><v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" arcsize="100%" stroke="f" fill="true" style="height:32px;width:32px;line-height:32px;mso-position-vertical:center;v-text-align:middle;margin-top:16px;"><v:fill type="frame" src='cid:image1.jpeg' color="#CEE2FB" style="v-text-align:middle;mso-position-vertical:center;"/></v:roundrect><![endif]--><!--[if !mso]><!--><img src='cid:image1.jpeg' width="32" height="32" style="border-radius:50%;width:32px;height:32px;"/><!--<![endif]--></td></tr></table></td></tr><tr><td id="sr_detail_notes" style="padding:16px;text-align:left;word-break:break-word!important;overflow-wrap:break-word;color:#212121;">Great Opportunity!!<br /><br /><strong>From:</strong> Jessica Dooley <<a href="mailto:jessica@oplin.ohio.gov">jessica@oplin.ohio.gov</a>> <br /><br /><strong>Sent:</strong> Wednesday, January 10, 2024 3:13 PM<br /><br /><strong>To:</strong> <a href="mailto:oplinlist@lists.oplin.org">oplinlist@lists.oplin.org</a>; <a href="mailto:oplinupdates@lists.oplin.org">oplinupdates@lists.oplin.org</a>; OPLINTECH <<a href="mailto:oplintech@lists.oplin.org">oplintech@lists.oplin.org</a>><br /><br />**Subject:**Free Cybersecurity Training for Public Libraries<br /><br />Good afternoon,<br /><br />A reminder that public libraries are eligible for the <a href="https://us-west-2.protection.sophos.com?d=ohiocyberrangeinstitute.org&u=aHR0cHM6Ly93d3cub2hpb2N5YmVycmFuZ2VpbnN0aXR1dGUub3JnL29wY2k=&i=NjQ1YmE4NjY3MDk5YmI0M2RjZjIzNDIw&t=ZVhyWFZIQWlNUG5HY2V0NlNFWnQzbU1kTElwTERyRFM3Tzl2TlJ1UTU3Yz0=&h=e356f0b0b88040f787738265c34cab4b&s=AVNPUEhUT0NFTkNSWVBUSVYA9bOvhFl-A-zo61PIHedW1BCJN5pDsH4Z0bTmIoBGCPQ2M-Tw0vmRYIjDbXcWzK0"> Ohio Persistent Cyber Improvement</a>project, a State of Ohio initiative to provide local government entities with free cybersecurity training. Register your library in January, and O-PCI will reach out to discuss your participation options.<br /><br />O-PCI will schedule training by county. Invite other local government entities in your area to register for O-PCI, including commissioners, schools, and utilities.<br /><br />Participating organizations can receive:<br /><br />security training tailored for IT staff, managers, and decision makers<br /><br />assistance completing a cybersecurity inventory<br /><br />a cybersecurity best practices review and internal audit<br /><br />help developing a security response plan<br /><br />a red-on-blue response exercise.<br /><br />O-PCI hosted an informational webinar in December. Watch a recording at <a href="https://us-west-2.protection.sophos.com?d=bit.ly&u=aHR0cHM6Ly9iaXQubHkvb3BjaXdlYmluYXJ2aWQ=&i=NjQ1YmE4NjY3MDk5YmI0M2RjZjIzNDIw&t=WkdwL0FCNnBXNjk4MG1IeGFMRUJ4eGNnOVJOSTcyYTJvc2ZrMTRpTGdZVT0=&h=e356f0b0b88040f787738265c34cab4b&s=AVNPUEhUT0NFTkNSWVBUSVYA9bOvhFl-A-zo61PIHedW1BCJN5pDsH4Z0bTmIoBGCPQ2M-Tw0vmRYIjDbXcWzK0"> https://bit.ly/opciwebinarvid</a>.<br /><br />Please reach out if I can answer any questions. Thanks,<br /><br />Jessica D. Dooley (she/her)<br /><br />Technology Project Manager<br /><br />Ohio Public Library Information Network<br /><br /><a href="mailto:jessica@oplin.ohio.gov">jessica@oplin.ohio.gov</a><br /><br />614-728-5254<br /><br /><strong>CAUTION:</strong> This is an external email and may not be safe. If the email looks suspicious, please do not click links or open attachments and forward the email to <a href="mailto:csc@ohio.gov">csc@ohio.gov </a>or click the Phish Alert Button if available.
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