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<p class="MsoNormal"><span style="font-size:16.0pt;font-family:"Century Gothic",sans-serif;color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%">Good Wednesday Morning,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:16.0pt;font-family:"Century Gothic",sans-serif;color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:16.0pt;font-family:"Century Gothic",sans-serif;color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%">Please review the attached document. 
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:16.0pt;font-family:"Century Gothic",sans-serif;color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:16.0pt;font-family:"Century Gothic",sans-serif;color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%">When a payment is received from a non-member library, for lost items billed
 to their account, the attached document explains how to apply those payments to non-member library accounts. 
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:16.0pt;font-family:"Century Gothic",sans-serif;color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:16.0pt;font-family:"Century Gothic",sans-serif;color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%">Once payment is applied, the lost item needs to be removed from the system. 
 This document also provides instructions on how to delete the lost, paid for, items.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:16.0pt;font-family:"Century Gothic",sans-serif;color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:16.0pt;font-family:"Century Gothic",sans-serif;color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%">Make sure that
<b><u>all</u></b> staff who apply payments familiarize themselves with these procedures.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:16.0pt;font-family:"Century Gothic",sans-serif;color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:16.0pt;font-family:"Century Gothic",sans-serif;color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%">Please contact SEO if you have any questions about this process.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:16.0pt;font-family:"Century Gothic",sans-serif;color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:16.0pt;font-family:"Century Gothic",sans-serif;color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:16.0pt;font-family:"Century Gothic",sans-serif;color:#203864;mso-style-textfill-fill-color:#203864;mso-style-textfill-fill-alpha:100.0%">Janice<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><img width="96" height="99" style="width:1.0in;height:1.0312in" id="Picture_x0020_7" src="cid:image001.jpg@01D5CB8B.2321AD80" alt="cid:image014.jpg@01CE5B9D.97B99C80"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:18.0pt;font-family:"Tahoma",sans-serif;color:#002E62">Janice Bond<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#002E62">Administrative Professional<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#002E62">State Library of Ohio<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#002E62">SEO Library Center<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#002E62">40780 Marietta Road<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#002E62">Caldwell, OH 43724<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Phone: 740-783-5705 or 1-877-552-4262<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Fax: 740-783-3203 or 1-800-446-4804<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><a href="http://support.servingeveryohioan.org/">support.servingeveryohioan.org/</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><a href="http://servingeveryohioan.org/">servingeveryohioan.org/</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><a href="https://library.ohio.gov/">library.ohio.gov/</a>
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><a href="http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765" target="_blank"><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_4" src="cid:image002.png@01D5CB8B.2321AD80" alt="Description: Facebook logo - links to the State LIbrary of Ohio's facebook page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D"> 
</span></i></b><a href="https://twitter.com/seolibraryctr" target="_blank"><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_3" src="cid:image003.png@01D5CB8B.2321AD80" alt="Description: Twitter logo - links to the State Library of Ohio's Twitter page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D">  </span></i></b><a href="http://library.ohio.gov/blog/" target="_blank"><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;text-decoration:none"><img border="0" width="25" height="25" style="width:.2604in;height:.2604in" id="Picture_x0020_2" src="cid:image004.jpg@01D5CB8B.2321AD80" alt="Description: Blog logo - Links to the State Library of Ohio's blog"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D"> </span></i></b><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D"> </span></b><a href="http://pinterest.com/SEOLibraryCtr/"><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;text-decoration:none"><img border="0" width="25" height="25" style="width:.2604in;height:.2604in" id="Picture_x0020_1" src="cid:image005.png@01D5CB8B.2321AD80" alt="cid:image016.png@01CE5B9D.97B99C80"></span></b></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D">  </span></b><a href="http://youtube.com/SEOLibrary"><span style="font-size:9.0pt;font-family:"Arial Unicode MS",serif;color:white;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_6" src="cid:image006.png@01D5CB8B.2321AD80" alt="YouTube Videos"></span></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D"><br>
</span></b><span style="color:#1F497D"><a href="http://library.ohio.gov/state-librarian/share-your-story"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">Share Your Story</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">
 by telling us how a <br>
State Library service or resource helped <br>
you or your library.</span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><o:p></o:p></span></p>
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