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</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><img width="600" height="100" style="width:6.25in;height:1.0416in" id="_x0000_i1038" src="cid:image028.jpg@01D5CD28.CE3DCC00" alt="cid:image002.jpg@01D48731.708A0DF0"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Greetings SEO Members,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">There was a known issue in the SEO Libraries App that prevented users from renewing all their items at once. This has been addressed in the recent upgrade of 2019.5
I announced this week. Users will now be able to use the Renew All button without receiving any error.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Known Issue:<o:p></o:p></span></p>
<p class="MsoNormal"><img width="518" height="113" style="width:5.3958in;height:1.177in" id="_x0000_i1046" src="cid:image001.jpg@01D5CD2A.47576CD0"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">This issue has been resolved by renewing these items in sequential order instead of attempting to renew them at the same time which caused the “<i>records in use error</i>”.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Full details about this issue is included below in the original email.<o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Have a great weekend,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Michael Postlethwait<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Information Technology, IT Department<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">State Library of Ohio<br>
SEO Library Center<br>
40780 Marietta Road, Caldwell, Ohio 43724<br>
Phone: 740-783-5705; 1-877-552-4262<br>
Fax: 740-783-3203; 800-446-4804<br>
</span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://support.servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">support.servingeverohioan.org</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><br>
</span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">servingeveryohioan.org</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://library.ohio.gov/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:1.0pt;color:#1F497D;mso-fareast-language:EN-ZW"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:white;mso-fareast-language:EN-ZW">[end]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZW" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><img border="0" width="96" height="99" style="width:1.0in;height:1.0312in" id="_x0000_i1045" src="cid:image005.jpg@01D5CD2A.47576CD0" alt="cid:image006.jpg@01CFFE98.4EA84B50"><o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="color:blue;mso-fareast-language:EN-ZW"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal"><a href="http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="_x0000_i1044" src="cid:image008.png@01D5CD2A.47576CD0" alt="Description: Facebook logo - links to the State LIbrary of Ohio's facebook page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW">
</span></i></b><a href="https://twitter.com/seolibraryctr"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="_x0000_i1043" src="cid:image010.png@01D5CD2A.47576CD0" alt="Description: Twitter logo - links to the State Library of Ohio's Twitter page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></i></b><a href="http://library.ohio.gov/blog/"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="25" height="25" style="width:.2604in;height:.2604in" id="_x0000_i1042" src="cid:image012.jpg@01D5CD2A.47576CD0" alt="Description: Blog logo - Links to the State Library of Ohio's blog"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></i></b><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></b><a href="http://pinterest.com/SEOLibraryCtr/"><b><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="25" height="25" style="width:.2604in;height:.2604in" id="_x0000_i1041" src="cid:image014.png@01D5CD2A.47576CD0" alt="cid:image009.png@01CFFE98.4EA84B50"></span></b></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></b><a href="http://youtube.com/SEOLibrary"><span lang="EN-ZW" style="font-size:9.0pt;font-family:"Arial Unicode MS",sans-serif;color:white;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="_x0000_i1040" src="cid:image016.png@01D5CD2A.47576CD0" alt="YouTube Videos"></span></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"><br>
</span></b><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://library.ohio.gov/state-librarian/share-your-story"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">Share Your Story</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">
by telling us how a <br>
State Library service or resource helped <br>
you or your library.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><img border="0" width="154" height="154" style="width:1.6041in;height:1.6041in" id="_x0000_i1039" src="cid:image018.jpg@01D5CD2A.47576CD0" alt="profile1"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#002E62;mso-fareast-language:EN-ZW"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Postlethwait, Michael <br>
<b>Sent:</b> Thursday, October 31, 2019 9:55 AM<br>
<b>To:</b> Postlethwait, Michael <mpost@library.ohio.gov><br>
<b>Cc:</b> seolib@lists.library.ohio.gov; 'seocat@lists.library.ohio.gov' <seocat@lists.library.ohio.gov><br>
<b>Subject:</b> SEO Important Announcement - BLUEcloud Mobile (SEOLibraries App) 2019.w28 Release - KNOWN ISSUE<br>
<b>Importance:</b> High<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><img border="0" width="600" height="100" style="width:6.25in;height:1.0416in" id="_x0000_i1025" src="cid:image028.jpg@01D5CD28.CE3DCC00" alt="cid:image002.jpg@01D48731.708A0DF0"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Greetings SEO Members,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">As a result of the recent 2019.w28 administrative update, the SEO Libraries App is experiencing an error when the “<b>Renew all</b>” feature is used.<o:p></o:p></span></p>
<p class="MsoNormal"><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">
<v:stroke joinstyle="miter" />
<v:formulas>
<v:f eqn="if lineDrawn pixelLineWidth 0" />
<v:f eqn="sum @0 1 0" />
<v:f eqn="sum 0 0 @1" />
<v:f eqn="prod @2 1 2" />
<v:f eqn="prod @3 21600 pixelWidth" />
<v:f eqn="prod @3 21600 pixelHeight" />
<v:f eqn="sum @0 0 1" />
<v:f eqn="prod @6 1 2" />
<v:f eqn="prod @7 21600 pixelWidth" />
<v:f eqn="sum @8 21600 0" />
<v:f eqn="prod @7 21600 pixelHeight" />
<v:f eqn="sum @10 21600 0" />
</v:formulas>
<v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect" />
<o:lock v:ext="edit" aspectratio="t" />
</v:shapetype><v:shape id="Picture_x0020_9" o:spid="_x0000_s1026" type="#_x0000_t75" style='position:absolute;margin-left:0;margin-top:0;width:216.75pt;height:132.75pt;z-index:251658240;visibility:visible;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:left;mso-position-horizontal-relative:text;mso-position-vertical:top;mso-position-vertical-relative:text'>
<v:imagedata src="cid:image029.jpg@01D5CD28.CE3DCC00" o:title="" />
<w:wrap type="square"/>
</v:shape><![endif]--><![if !vml]><img width="289" height="177" style="width:3.0104in;height:1.8437in" src="cid:image029.jpg@01D5CD28.CE3DCC00" align="left" hspace="12" v:shapes="Picture_x0020_9"><![endif]><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><br clear="all">
Your users may see the message “<b><i>The records are currently in use. Please try again later</i></b>.” SirsiDynix is aware of this issue and the app development team is working on a fix. As a workaround, please notify your users to renew their items one-by-one
by tapping on each item and choosing <b>Renew</b>.<o:p></o:p></span></p>
<p class="MsoNormal"><img border="0" width="287" height="428" style="width:2.9895in;height:4.4583in" id="_x0000_i1026" src="cid:image030.jpg@01D5CD28.CE3DCC00"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Thanks to everyone who has reported this issue and we will notify everyone via the listserv once this has been fixed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Michael Postlethwait<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Information Technology, IT Department<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">State Library of Ohio<br>
SEO Library Center<br>
40780 Marietta Road, Caldwell, Ohio 43724<br>
Phone: 740-783-5705; 1-877-552-4262<br>
Fax: 740-783-3203; 800-446-4804<br>
</span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://support.servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">support.servingeverohioan.org</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><br>
</span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">servingeveryohioan.org</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://library.ohio.gov/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:1.0pt;color:#1F497D;mso-fareast-language:EN-ZW"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:white;mso-fareast-language:EN-ZW">[end]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZW" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><img border="0" width="96" height="99" style="width:1.0in;height:1.0312in" id="Picture_x0020_1" src="cid:image031.jpg@01D5CD28.CE3DCC00" alt="cid:image006.jpg@01CFFE98.4EA84B50"><o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="color:blue;mso-fareast-language:EN-ZW"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal"><a href="http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="_x0000_i1028" src="cid:image032.png@01D5CD28.CE3DCC00" alt="Description: Facebook logo - links to the State LIbrary of Ohio's facebook page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW">
</span></i></b><a href="https://twitter.com/seolibraryctr"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_3" src="cid:image033.png@01D5CD28.CE3DCC00" alt="Description: Twitter logo - links to the State Library of Ohio's Twitter page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></i></b><a href="http://library.ohio.gov/blog/"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="25" height="25" style="width:.2604in;height:.2604in" id="Picture_x0020_4" src="cid:image034.jpg@01D5CD28.CE3DCC00" alt="Description: Blog logo - Links to the State Library of Ohio's blog"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></i></b><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></b><a href="http://pinterest.com/SEOLibraryCtr/"><b><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="25" height="25" style="width:.2604in;height:.2604in" id="Picture_x0020_5" src="cid:image035.png@01D5CD28.CE3DCC00" alt="cid:image009.png@01CFFE98.4EA84B50"></span></b></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></b><a href="http://youtube.com/SEOLibrary"><span lang="EN-ZW" style="font-size:9.0pt;font-family:"Arial Unicode MS",sans-serif;color:white;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_6" src="cid:image036.png@01D5CD28.CE3DCC00" alt="YouTube Videos"></span></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"><br>
</span></b><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://library.ohio.gov/state-librarian/share-your-story"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">Share Your Story</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">
by telling us how a <br>
State Library service or resource helped <br>
you or your library.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><img border="0" width="154" height="154" style="width:1.6041in;height:1.6041in" id="_x0000_i1033" src="cid:image037.jpg@01D5CD28.CE3DCC00" alt="profile1"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#002E62;mso-fareast-language:EN-ZW"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> <a href="mailto:seocat-bounces@lists.library.ohio.gov">
seocat-bounces@lists.library.ohio.gov</a> <<a href="mailto:seocat-bounces@lists.library.ohio.gov">seocat-bounces@lists.library.ohio.gov</a>>
<b>On Behalf Of </b><a href="mailto:jstewart@library.ohio.gov">jstewart@library.ohio.gov</a><br>
<b>Sent:</b> Wednesday, September 4, 2019 11:55 AM<br>
<b>To:</b> Stewart, John <<a href="mailto:jstewart@library.ohio.gov">jstewart@library.ohio.gov</a>><br>
<b>Cc:</b> <a href="mailto:seolib@lists.library.ohio.gov">seolib@lists.library.ohio.gov</a>; 'seocat@lists.library.ohio.gov' <<a href="mailto:seocat@lists.library.ohio.gov">seocat@lists.library.ohio.gov</a>><br>
<b>Subject:</b> [Seocat] SEO Important Announcement - BLUEcloud Mobile (SEOLibraries App) 2019.4 Released<br>
<b>Importance:</b> High<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><img border="0" width="600" height="100" style="width:6.25in;height:1.0416in" id="Picture_x0020_9" src="cid:image028.jpg@01D5CD28.CE3DCC00" alt="cid:image002.jpg@01D48731.708A0DF0"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in">
<span style="font-family:"Arial",sans-serif;color:black">Greetings members,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black">A new version of BLUEcloud Mobile (SEOLibraries App) has been released and will be rolled out to all users. Android users have already started seeing the update. iOS users will see
the updates after they are approved for distribution by the Apple Store sometime this week. <o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in">
<span style="font-family:"Arial",sans-serif;color:black">To take advantage of the new features, users must update the application on their device(s). For users with auto-update enabled in their device settings, no additional action is required. This version
includes feature additions, bug fixes, and backend improvements.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in">
<b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:red"><o:p> </o:p></span></b></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in">
<b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:red">Notable features in this release include:</span></b><b><span style="font-size:16.0pt;color:red"><o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="margin-bottom:10.0pt;mso-list:l3 level1 lfo3;vertical-align:baseline">
<b><span style="font-family:"Arial",sans-serif;color:black">Increased hold information on Details display
</span></b> - <span style="font-family:"Arial",sans-serif;color:black">The Holds screen and Details screen now display the expiration date for picking up a hold</span><o:p></o:p></li><li class="MsoNormal" style="margin-bottom:10.0pt;mso-list:l3 level1 lfo3;vertical-align:baseline">
<b><span style="font-family:"Arial",sans-serif;color:black">Bulk actions in My Account screen
</span></b> - <span style="font-family:"Arial",sans-serif;color:black">In the Checkouts page, users can now select multiple checked-out items to renew them at the same time
</span><o:p></o:p></li><li class="MsoNormal" style="margin-bottom:10.0pt;mso-list:l3 level1 lfo3;vertical-align:baseline">
<b><span style="font-family:"Arial",sans-serif;color:black">Bulk actions in Holds screen
</span></b>- <span style="font-family:"Arial",sans-serif;color:black">In the Holds screen of the BLUEcloud Mobile app, users can now select multiple items and suspend, resume, or cancel the holds on those items or change the pickup location for those items</span><o:p></o:p></li><li class="MsoNormal" style="margin-bottom:10.0pt;mso-list:l3 level1 lfo3;vertical-align:baseline">
<b><span style="font-family:"Arial",sans-serif;color:black">Improved Place Hold visibility
</span></b>- <span style="font-family:"Arial",sans-serif;color:black">The visibility of the Place Hold button has been improved to better detect when to hide the button, such as when the patron already has the item checked out or has already placed a hold</span><o:p></o:p></li><li class="MsoNormal" style="margin-bottom:10.0pt;mso-list:l3 level1 lfo3;vertical-align:baseline">
<b><span style="font-family:"Arial",sans-serif;color:black">Accessibility Features
</span></b><span style="font-family:"Arial",sans-serif;color:black">- Users with </span>
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#222222;background:white">limited capacities to see, hear, or exercise muscular control
</span><span style="font-family:"Arial",sans-serif;color:black">can now more easily use the app via accessibility functions such as the screen reader, text size adjustments, zoom, and high-contrast buttons</span><o:p></o:p></li></ul>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in">
<b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:red"><o:p> </o:p></span></b></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in">
<b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:red">Bug Fixes:<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;margin-bottom:10.0pt;mso-list:l1 level1 lfo6">
<b><span style="font-family:"Arial",sans-serif">MO-302 eResource Central Suspend Hold button not working correctly for OverDrive titles -
</span></b><span style="font-family:"Arial",sans-serif">When a user tried to suspend a hold on an OverDrive item, the suspension would be made in OverDrive, but the BLUEcloud Mobile app would not display that the suspension was made. This has been fixed to
display the suspension range correctly in the app.<b><o:p></o:p></b></span></li><li class="MsoNormal" style="color:black;margin-bottom:10.0pt;mso-list:l1 level1 lfo6">
<b><span style="font-family:"Arial",sans-serif">MO-359 Denying location permissions triggers message prompt -
</span></b><span style="font-family:"Arial",sans-serif">After installing the BLUEcloud Mobile app, the user is prompted to grant Location Services access to the app. If the user denied access, when they opened the app, an error message would open informing
them that they needed to grant Location Services access. When the user denied access again and selected to not receive the warning again and then closed the app, when they opened the app again, the warning would open again. This has been fixed to respect the
user's selection to not open the warning in the future.<b><o:p></o:p></b></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><img border="0" width="96" height="99" style="width:1.0in;height:1.0312in" id="Picture_x0020_7" src="cid:image038.jpg@01D5CD28.CE3DCC00"><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">John Stewart<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">Information Technology Supervisor, SEO Library Consortium<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">State Library of Ohio<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">40780 Marietta Road, Caldwell, Ohio 43724<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">Phone: 1-877-552-4262<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif">Fax: 1-800-446-4804<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif"><a href="https://gcc01.safelinks.protection.outlook.com/?url=servingeveryohioan.org&data=02%7C01%7Cmpost%40library.ohio.gov%7C1f7f6d3a262e4724d70408d731504709%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637032093186008598&sdata=0%2FqklOUht%2FtjNZxfMVYkt51Qo3rNn%2FTJrpfBSvpyF7s%3D&reserved=0"><span style="color:blue">servingeveryohioan.org</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:white;mso-fareast-language:EN-ZW">[</span><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:white;mso-fareast-language:EN-ZW">status publish]
[category news]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:1.0pt;font-family:"Century Gothic",sans-serif;color:white;mso-fareast-language:EN-ZW"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:white;mso-fareast-language:EN-ZW">[end]<o:p></o:p></span></p>
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